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Project Manager Resume

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Cincinnati, OH

OBJECTIVE

  • Seeking a senior leadership position leveraging my 12 years of experience in software delivery and management and continued personal and educational development.

SUMMARY

  • IT manager with about 12 years’ experience in Client relationship, account management, software delivery and management, offshore team coordination and cost-quality-schedule control.
  • PMP in good standing since 2006.
  • Extensive Experience in Retail domain for Merchandising support and in Telecom domain for billing and customer care operations.
  • Has hands on experience with IBM mainframes technologies and XML, MQ communications with other systems. Has managed .net projects as a project leader.

EDUCATION

  • Master of Business Administration
    • Member of Golden Key International Honor Society for academic excellence.
    • Member of Beta Gamma Sigma Honor Society for academic excellence.
  • Bachelor of Engineering in Electrical engineering
    • Graduated with Honors.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA:-

  • Technologies: MVS/JCL, COBOL, CICS, VSAM, DB2, MQ series, XML communications. Various CA products for debugging and file management.
  • Account/Project manager, Cincinnati, OH Jul-06- present
    • Account manager for Merchandising support projects for Bonton Stores and Saks inc.
  • Project manager, Bon-Ton, Cincinnati, OH
    • leading teams in US and offshore, completed various initiatives in BonTon stores from design to delivery. Among others,
    • Provides 24X7 support for the Merchandising systems in Bonton.
    • Complete redesign of distribution and tracking systems for automatic receipt posting.
    • Redesigned automated replenishments to provide functionality via web screens,
    • Redesigned purchase order entry to adapt to the new standards of item tracking.
    • Designed and delivered pick list algorithm for warehouse in record time for web-commerce.
    • Advised client on streamlining data processes, reducing process failures and improving efficiency on a day to day basis.
  • Project manager, Bon-Ton, York PA
    • Leading a team offshore, completed a part of financial software conversion to aid the acquisition of a large share of stores from another company by Bon-Ton.
  • Worked with senior management to win additional projects with Bonton and Another large premium retailer.

Confidential, Plano, TX:-

  • Technical expertise: MVS/JCL, COBOL, PL/I, IMS DB/DC CICS, VSAM, DB2, REXX, FILEAID, ENDEVOR. Some exposure to C#,.net.
  • Project leader/Software Engineer, Verizon, Dallas, TX Feb-06-Jul-06
    • Led Teams at offshore and US to maintain and enhance Verizon’s internal telecom expenses system interfacing accounts payable and budget center reporting.
    • Did cost benefit analysis and proposal for rewrite of invoice management system for internal telecom expenses to automate invoice correction and approval.
  • Project leader/Software Engineer, Verizon, Chennai, India May-04-Feb-06
    • Led a large team for conversion from legacy to open systems for Verizon’s customer care software. The project was critical to Verizon’s success in integrated services and providing optical fiber to the premise plan. Received award for excellence in quality from Infosys.
    • Managed both .net and mainframe teams to rewrite the ordering and billing-care system for verizon for the fiber-to-the-premise initiative.
  • Project leader/Software Engineer, Verizon, New York NY, Chennai, India Oct-02-May-04
    • Worked as project lead and single point of contact for Verizon’s customer/billing-care software for five states in New England area.
    • Provided 24X7 beeper support for verizon’s customer/billing care system mentioned above.
    • Facilitated Transition of the billing-care systems for NY, CT, NJ, PA, DE, MD and VW to Infosys.
    • Provided extensive knowledge transfer and direction for integrating the billing-care system into re-written .net software and later manager the new project.
  • Software Engineer, Verizon, Chennai, India Aug-00-Oct-02
    • Worked as a programmer on Verizon’s internal telecom expenses software
    • managed interfaces to various systems like accounts payable and budget center reporting.
    • Worked in Verizon Philadelphia to convert billing data for complying with CLEC regulations.
  • Worked and assisted on various proposals for new projects including maintenance of the risk management tool TRIAD, components of .net front end for Verizon, and a large bank in Germany.

OTHER ACTIVITIES

  • Founded, steered and organized events for the adventure club “Advendge” while in Infosys Tech Ltd. Chennai, a 3000+ strong organization.
  • Founded alumni association for high school located in rural India to provide career guidance and financial help to current students.
  • Other interests: Photography, travel, science and technology, economics.

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