SUMMARY

• Highly organized technical Project Manager with total Experience of 15 Years as Project Management, Product Owner, IT Consultant and Web and Windows Application Development using Microsoft Technologies
• Working experience in VB6.0, VB.Net, C#.Net, ASP. Net (Framework 2.0 and 3.5, 4.0), Ajax, Web services, Crystal Reports, SSRS, JavaScript, jQuery SQL Server, Oracle (PL/SQL), WPF, WCF, SOAP, MVC 4, SQL Performance Tuning, Cognos and Tableau
• PMI - Certified Project Management Professional ( PMP ) on Jan-2016 (PMI ID-4105648 )
• Microsoft Certified Professional Developer (MCP ID 5507253) on 07 Jan 2009.
• ITIL V3 Foundation Certified on Jan 2010
• Worked in both Development and all Maintenance phases of the project/product using Waterfall/Agile and Scrum methodologies.
• Experience in end-to-end Software Design Life Cycle (SDLC) process involving Requirement Analysis, Development, Implementation, Testing, Deployment and Support, Disaster Recovery Set up, Business Continuity Planning.
• Experience in Team, Project, Client and Vendor Management
• Worked as an Support Onsite coordinator, interacting with users across the globe(US, EU and APAC) and well versed with Onsite/Offshore model
• Worked as an Project Lead in Dow Chemical’s - Supporting Microsoft Applications, Participated in Deployments, Production support and Data center Migration projects
• Exposure to Automotive (Telematics), Pharma (Regulatory), Manufacturing and Telecom domain

TECHNICAL SKILLS

Programming Languages: VB, C#

Databases: MS Access, MS SQL Server 2000/2005/2008 , 2012, PL SQL Developer, DQL

Technologies: ASP.net, VB.Net, C#.net, Web services, Ajax, SSRS, SSIS, WPF, WCF, JQuery, MVC 4

Scripting Languages: JavaScript, VB Script, HTML

Concepts: .NET Framework, OOPS, Web services, SOAP

Version Control: MS Visual Source Safe(VSS), SVN, Microsoft Team Foundation Server (TFS)

Web Servers: IIS 6,7 and 8

Project Management: Agile, Scrum

Operating Systems: Windows 2003/2008 Server, Citrix, XenDesktop, Virtual Desktop Interface (VDI), Amazon Work Space (AWS)

PROFESSIONAL EXPERIENCE

Confidential

PM/Product Owner

Responsibilities:

• Work closely with design and development teams for planning, prioritizing and implementing new vehicle features
• Make sure the apps support the new vehicle launches and support the features
• Maintain a product strategy/roadmap and plan software product releases based in vehicle launches and customer app store/play store review comments
• Ensure apps are in line with the technology upgrades. Updated apps to support Biometrics and vehicles features
• Communicate and track projects risks and issues and report to management for resolution
• Support multiple projects and communicate status, progress and results
• Identify gaps in process and instill process improvements
• Schedule, plan and facilitate collaboration and backlog grooming with development and design teams
• Closely monitor the ratings and review and analyze users feedback and create user stories
• Shared project progress/risks with management
• Review app store review comments and plan for product upgrades

Confidential

Sr. Business Systems Analyst (BSA)

Responsibilities:

• Work with multiple stakeholders to analyze requirements, design dependencies and support functional and non-functional requirements
• Come up with impact analysis and high level changes for product change requests
• Create/update system interface API and Protocol design documentation
• Support technical operations team by reviewing test cases, clarify requirements and support test execution
• Communicate projects risks and issues to project team for resolution
• Support multiple projects and communicate status, progress and results

Confidential

Project Lead

Responsibilities:

• Participated in GxP compliance assessments
• Assisted with technology solution evaluation and recommendation for Confidential business requirements
• Conducted gap analysis against available Cognos reports and mobile solution prototype
• Create flowcharts, process flow diagrams, UML diagrams and System architecture diagrams
• Work with the 3rd party vendors in getting the Publishing and Validation COTS tools customized, test, installed and plan next releases with enhancements
• Actively involved with global users in analysing the business process and converting them to functional requirements
• Performed cross system analysis, feasibility analysis, scope projects, prioritize deliverables, and recommend optimal solution
• Lead requirements elicitation workshops with business and technology partners to elicit, analyse, translate, and document business requirements into functional and non-functional requirements
• Creating Project Charter, Requirement and Design document, Flow Diagrams, Sequence Diagrams, Requirement Traceability Matrix, Migration Plan, Deployment and Training Plan and Disaster Recovery/BCP Plan
• Work closely with the Migration team to get business data moved to AWS file shares
• Author Test cases in ALM for Qualification Testing, System Readiness Testing and execute qualification protocols
• Maintained the RAID (Risks, Assumptions, Issues and Dependencies) log
• Worked closely with the development team, QA team and supported Business users during UAT
• Created and tracked deviations occurred during testing process
• Worked and created reporting prototypes with Tableau
• Support during Go-Live
• Prepare Monthly and Weekly status update dashboard reports