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Technical Project Manager/ Scrum Master Resume

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SUMMARY

  • Financial, Information Technology, Banking, Utilities, High - Tech, Biotech Industry Experience
  • Knowledge and experience in both Waterfall and Agile methodologies
  • Knowledge and experience in Cloud and AWS
  • In-depth knowledge of PMI Processes
  • Excellent communication skills and ability to effectively interact with all levels of personnel
  • Ability to manage multiple projects simultaneously with a high degree of competency
  • Detail-oriented with a commitment to high standards
  • Strong analytical, verbal and presentation skills to enhance relations among team members as well as project sponsors
  • Tenacious problem-solver
  • Proficient in MS Office tools (Project, Word, Visio, PowerPoint, SharePoint)
  • Proficient in Microsoft Excel (vlookups, pivot tables, graphs and formulas)
  • Jira and Confluence power user
  • Experience working in and with the PMO

PROFESSIONAL EXPERIENCE

Confidential

Technical Project Manager/ Scrum Master

Responsibilities:

  • Playing a highly interactive role with senior management and dev/QA groups at all levels.
  • Keeping the senior leadership abreast of the status of various high visibility critical projects in progress and flagging the issues/risks, if any.
  • Experience in leading a technical program in AWS, setting priorities for products and engineering, leading cross-functional teams to take products to market.
  • Responsible for gathering project/program updates and creating presentations for the C-level executive meetings and reporting the status of the various in-flight programs to the PMO.
  • Managed migration of multiple data centers, instrumental in escalating and resolving issues and keeping the stakeholders informed about the current status and milestones, and any risks and issues.
  • Jira power user (creating filters, dashboards and other boards in Jira) and responsible for coaching teams in the use of Jira in tracking the status of various issues.
  • Working as a Scrum Master for various onshore and offshore Agile teams and helping by removing any bottlenecks / roadblocks/ impediments.
  • Responsible for measuring the Velocity of the team after each sprint; Sprint Planning and Sprint Review with various teams.
  • Leading and facilitating meetings between various cross functional teams involved and following up with the responsible team members re: their action items.
  • Instrumental in delivering many high visibility projects on time and within budget.
  • Responsible for creating detailed project plans for various projects, tracking the milestones and dependencies; sharing the dates and status with senior management and revising the plans based on changes in business priorities.

Confidential, Mountain View

PMO Program Manager/ Scrum Master

Responsibilities:

  • Instrumental in streamlining the process of project/program management and providing the guidelines to all the teams involved.
  • Provided leadership, directed project activities, standardized the change control processes, and communicated status to senior management.
  • Responsible for creating the templates for the various commits for the programs being managed or monitored by the PMO.
  • Owner of the various SharePoint sites for the team and responsible for granting access to the users depending on their roles.
  • Owned various templates key to the success of the PMO group and responsible for updating and socializing the latest versions to stakeholders at all levels.
  • Involved in the creation of a new dashboard from gathering requirements from the management to collecting and processing the data from various SMEs.
  • Worked as a Scrum Master for multiple Agile teams and helped by removing any roadblocks or impediment.
  • Used Jira as a tool for documenting user stories, tracked the sprint status and measured and communicated the Velocity of the team after each sprint.
  • Worked closely with the Product Owner for backlog grooming and the team for planning and reviewing the Sprints.

Confidential, San Francisco

Technical Project Manager

Responsibilities:

  • Responsible for planning, executing, tracking, monitoring and managing the scope, schedule and cost of the projects.
  • Handled multi-million dollar budget projects from inception to closing.
  • Responsible for creating the executive summary for reporting to the CSIM board every month.
  • Maintained and developed internal process documentation and explored opportunities for process improvements.
  • Led and facilitated the meetings between the various cross functional teams involved and followed up with the responsible team members.
  • Participated in gathering the requirements for the creation of templates and the publication of the regularly scheduled and ad hoc reports.
  • Created the monthly/ quarterly executive dashboard for reporting the activities of various intermediaries dealing with Schwab.
  • Kept a track of the status of the contracts in the pipeline and made sure that all due diligence is being performed per the industry best practices.
  • Managed project’s overall functions, e.g. key milestone dates and deliverables, open issues tracking and escalation, weekly project status meetings, issue monitoring and problem resolution.

Confidential, San Francisco

Project Manager/ Business Systems Consultant

Responsibilities:

  • Liaison between the business and the vendors in communicating the requirements and evaluating if all the business requirements are being met in the reports being created by the vendor.
  • Effectively communicated project status, recommended actions and determined priorities with the Business and development stakeholders.
  • Involved in updating the documentation on the SharePoint regarding any changes in the workflows.
  • Responsible for gathering and documenting the requirements for custom/ new reports as well as modifying the BRDs for the reports that are currently in production.
  • Involved in key projects like upgrade of the specialized portfolio management system APX; data center move and transition from Vinzant to Autosys job schedulers.
  • Acted as an administrator in all the environments; responsible for giving access to new users and deleting/de-activating users no longer with Wells Cap.
  • Created and executed test plans for testing reports in the current and new versions of the software.
  • Coordinated with various cross functional teams; responsible for opening items on SharePoint for the various issues/ requests; assigned them to BSCs; tracked and owned the closure of the issues/ requests.
  • Tested the functionality of the various reports in various environments before handing them over to the business team for UAT.

Confidential, San Francisco

Project/ Product Manager

Responsibilities:

  • Involved in the pre-launch and launch of a brand new mobile banking product.
  • Responsible for providing accurate project status reporting to all the stakeholders and highlighting the issues/red flags.
  • Tracked the progress of the project and kept the Product Manager up to date regarding any showstoppers or red flags.
  • Involved in the new product risk assessment process and tracking the progress/status of the process.
  • Tested the UI of the website for the product and made sure that the final UI was fully functional.

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