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Project Manager Resume

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Ashburn, VirginiA

SUMMARY
Manage multiple complex projects, focusing on the project lifecycle, including teamwork, customer focus, and profitability. Coordinate and motivate diverse, local, and remote teams, working to meet and exceed customer requirements, creating customer satisfaction on time and on budget. Responsible for deliverables, project plans, change control procedures, work breakdown schedules, risk analysis/contingency planning, communication plans, and timelines associated with major network/telecom installations. Strengths include:

ITILv.3 Certification Customer relationships
Organizational skills Communications
Change control Risk management
Multi-tasking MCPM Certification

PROFESSIONAL EXPERIENCE

Confidential,Ashburn, Virginia 1980-2012

Program/Project Manager (2004-2012)

  • Coordinated in 2010 as primary Verizon Project Manager for CBS News-led project to relocate and upgrade the Press Briefing Room in the Pentagon. Developed network inventory and set up order processes for ~ 30 news organizations, including NBC, ABC, FOX, CBS, BBC, Bloomberg, Army Times, New York Times, and the Washington Post. Worked with designers and builders over 12 months to seamlessly install parallel telecommunications networks for the news agencies in order to provide continuous service, completing the project before the deadline.
  • Managed multiple long range and high impact projects simultaneously, including voice over IP, optical wavelength services, and sonet services throughout the United States, including such customers as T. Rowe Price, Cadmus Communications, CareFirst, Inova Hospital Systems, Children’s Hospital, Winter Haven Hospital and Amtrak.
  • Led relocation of ~500 telecom services for Booz Allen Hamilton in McLean, Va. as Verizon’s on-site Project Manager. Developed master spreadsheet to inventory, consolidate, and reconcile services over 7 month period. Saved customer $66,000, approaching 30% of customer costs.
  • Improved by 300% Northrop Grumman’s optical network in Baltimore, MD., serving as Verizon Lead Project Manager; designed and ordered $1,300,000 parallel network, oversaw installation and procedure development for conversion, on time and within budget. Optimized basic work by 30%, enabling expanded network installation in final 30 days.

Deborah Dietsch Gallahan – Page 2

Confidential,Falls Church, Virginia

Major Project Implementer (2000-2004)
Communications Representative (1980-2000)

  • Planned, organized, and managed the implementation of multiple telecommunication projects with strategic significance and product complexity, including the implementation of Enhanced 911 services for Northern Virginia, working with multiple vendors and local emergency teams, and coordinating parallel network transitions of emergency communications.
  • Coordinated the implementation of complex voice and data networks, including the enhancement of all telecommunication services for Mary Washington University, Fredericksburg, VA.
  • Worked with multiple state and local governments, university systems, and hospital groups to implement multi-year simultaneous telecommunication projects worth from ~$500,000 to >$1,000,000. Regional project territory consisted of DC, MD, VA, WV, DE, PA, NJ, NY, and FL.
  • Received multiple internal awards for excellence and dedication; developed training for co-workers on implementation procedures.

EDUCATION/PROFESSIONAL DEVELOPMENT/SKILLS

ITIL v.3 Foundation Certification

“Masters Certificate Project Management”

Proficient in Clarity Project Tracking Software
Working Knowledge in Microsoft Project

Working familiarity with Cisco

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