Product Manager Resume Brea, CA - Hire IT People

TECHNICAL SKILLS:

Tools: Google Analytics, Omniture SiteCatalyst, Google Tag Manager, Jira, Magento, Google Adwords, BigQuery, UserTesting, Hotjar, dotCMS, Vignette, CMS, ECM, Dynamic Yield, Google Optimize, Maxymiser, Adobe Test & Target, Responsys, ExactTarget, Bazaarvoice, PowerReviews, Endeca, Cloudinary, Scene7, CRM, MDM, CDN, Drupal, AtTask, Workfront, Microsoft Excel, Powerpoint, Project, Visio

Skills: Agile Software Development, Digital Marketing, Web Analytics, SEO, SQL, translation

EXPERIENCE:

Confidential, Brea, CA

Product Manager

Responsibilities:

Partnered with cross - functional teams - software development, ecommerce, UX/UI, creative design and Confidential teams - to deliver solutions on time.
Led and facilitated meetings - stakeholder requirements gathering, sprint planning, backlog grooming and restrospective meetings - to get things done and foster collaboration across different teams.
Created, maintained and prioritized the product backlog based on product strategy and impact to user experience and revenue.
Conducted research sessions by using rapid prototypes and utilizing UserTesting platform to understand the needs and pain points of consumers.
Led software development effort to launch a web-to-print solution, WePrint, whose revenue grew 40-50% year over year since launch in 2015.
Assisted WePrint team with data-informed decision making by providing insights and analysis.
Created conversion funnels and analyzed web metrics in Omniture and Google Analytics.
Conducted A/B tests and improved visit-to-order conversion rate from 0.67% in 2015 to 1.79% in 2018.
Managed release of new features for WePrint site. Defined priorities and ensured that deadlines were met.
Quarterbacked project effort to launch a direct-to-consumer solution, Online Aisle, providing the consumers with more product choices and improved shopping experience.
Coordinated analytics platform migration from Omniture to Google Analytics.
Documented data collected in Omniture and standardized the data to be collected via GTM data layer.
Contributed to the Avery.com site revamp project as product owner.
Led migration effort of ecommerce site from third party platform, Digital River, to in-house Magento ecommerce platform.
Streamlined software development and QA process by improving and updating workflow.

Business Analyst

Confidential

Responsibilities:

Led development activities of company website (Avery.com) and mobile application utilizing agile methodology.
Created user stories and business requirement documents and facilitated sprint planning and backlog grooming sessions.
Assisted Magento ecommerce development project. Participated in project phases including: solution blueprinting, flow diagramming, usability testing, end-to-end testing and user acceptance.
Researched app store optimization and recommended keywords for Avery Design & Print tablet app. Recommended product enhancements based on analytics and user feedback.
Conducted A/B tests using Test & Target and improved user experience and task completion rate.
Analyzed consumer surveys and Omniture data and recommended developing new features, improving NPS from 50s to 60s.
Created project and UAT plans for migrating content delivery network provider for global Avery websites, saving $200,000 in cost annually.

Confidential, North Hills, CA

Sr. Application Developer

Responsibilities:

Identified opportunities and implemented solutions to improve business processes and efficiency.
Led ecommerce and site redesign project for Confidential.
Reviewed RFP responses and SOW’s and assisted wireframe review session.
Integrated ecommerce platform with Oracle EBS Order Management, enabling order fulfillment, order status update and shipping notification.
Collaborated with sales, forecasting and supply chain team to streamline the inventory allocation process by implementing an application that tracks forecast changes and adjustments, reducing process time by 50%.
Implemented a document management system for accounting and operations group. Performed cost benefit and gap analysis and negotiated with multiple vendors. Delivered the project ahead of schedule and saved 10% in cost on $100K budget.

Confidential, Hollywood, CA

Web Application Developer

Responsibilities:

Developed web applications for the facility operations group.
Implemented a studio tour booking system integrated with billing system, improving order-to-bill process time by 50%.
Created UAT plan for the upgrade of asset management system.

Confidential CA

Sales Associate

Responsibilities:

Achieved sales associate of the year award in 2004 for increasing revenue by 25% and improving profit margin by 9%.

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Product Manager Resume

Brea, CA

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