Project Manager Resume

SUMMARY

Information technology professional with over 10 years of Business Analysis and Product Management experience in global multi - national organizations.
Experience includes Project and Program Management, User Experience (UX), Service Management, Change Management, Business Solutions, Team Leadership, Quality Assurance, Agile (Scrum and Kanban) and Waterfall methodology.
An outstanding analytical professional with excellent communication skills and extensive experience working in Banking &Finance, Media agency/Digital News, Oil and Gas, Construction, Manufacturing, Pharmaceutical and IT consulting.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Conducted business analyst competencies including requirement gathering, documentation, strategy and analysis, validation, and software/system testing for the IT team(s) to understand and implement.
Lead meetings including client kickoffs, project check-in calls, and internal team meetings.
Developed project management timelines, and other tracking systems (including key reports and presentations) to organize and manage deliverables, and communicate the status with transparency to stakeholders.
Managed change request and change management process.
Ability to communicate with the business and technical stakeholders, while managing multiple projects simultaneously.
Knowledge of Agile/Scrum concepts with experience leading Scrum teams.
Created and tracked epics, user stories and tasks in JIRA, and resolve team's impediments.
Other roles performed are; project assessment, project strategy, data analysis, data visualization, UX/solution design, QA, content management and technology support.

Technologies: WPengine, Forestry, Wagtail, Sketch, Smartsheet, Litmus, Browserstack, JIRA, Github, Invision, Abstract, Google sheets, Ms Excel, PowerMapper, Salesforce -Sales cloud, Mapbox, High charts, Mailchimp, Web service, Trello, Typeform.

Confidential

Sr Business Analyst

Responsibilities:

Responsible for eliciting, gathering, analyzing and documenting business and technical requirements and obtained sign-off from stakeholders.
Responsible for mapping out business processes for effective workflow process.
Created BPMN process maps, use case, data elements, business capability matrix, impact analysis diagrams, mockups, and UAT documents.
Conducted requirements and solution walkthrough.
Managed communication line with stakeholders.
Worked with the developers to create technical and solution documents.
Created test documents and performed Sanity, System and User Acceptance Test.
Participated in setting up Business intelligent business glossary/Data dictionary/Business Glossary and Report management domain.
Involved in solutioning of exotic and complex product initiatives.
Participated in setting up and facilitated requirement workshop for all business and technology stakeholders (Heads and Senior officers)
Managed product lifecycle, and SME for Collibra application (Data governance tools).
Knowledge of Confidential ’s Financial products, project life cycle and Platforms.

Technologies: Collibra, Informatica, MS Visio, Atlassian JIRA, MS Powerpoint, WebEx, MS PowerPoint, iportal (iDesk).

Confidential

Sr Business Analyst

Responsibilities:

Organized and managed JAD sessions, requirements and development walkthrough sessions, and one on one meeting with SME’s/Stakeholders.
Elucidated, gathered and documented business and solution requirement and achieved sign off.
Managed communication line with stakeholders.
Conducted gap and audit assessments of current processes, compliance to applicable technology standards, and conduct review sessions with service providers to understand and close gaps.
Participate in creating test case, test review, defect management testing, UAT for the service management tool releases.
Managed releases throughout their lifecycle, including, but not limited to coordination and facilitation of User Acceptance Testing (UAT) and Business Acceptance Testing (BAT).
Worked closely with end user stakeholders, Application support, Infrastructure support and various reporting groups to enable delivery against requirements, and ensure data quality is maintained within the application.

Technologies: Service Now, Tableau, Informatica, MS Visio, Top team, HP Application Lifecycle Management (HP ALM).

Confidential

Project Manager/Lead Business Analyst

Responsibilities:

Provided Business Analysis and project management expertise in implementation of the Enterprise Content Management Project (SharePoint cloud) by facilitating requirements workshops, documenting and managing requirements.
Performed SIT, UAT and PAT - test, trained and created training manual/guides, worked closely with the technical teams. This ensured that the Content management requirements were understood and met for the solution implemented.

Technologies: SharePoint o360, SharePoint designer, MS project, Visio and PowerPoint.

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