SUMMARY

• 10+ Years working with Fortune 500 Global Consulting firms with large technical teams (30+) of technical discpilne, delivering multiple “simultaneous” Transformative implementations, Enhancements, Upgrades, Production support engagements, M&A and New Product developments using SDLC, ASAP and Waterfall methodologies. 3 Years delivering application products on AGILE Methodologies. Solid offshoring experience and managing 3rd party vendors.
• Product Development: Banking, Financial Services, Reinsurance, Fund Management, Cash Management, Liquidity Ratio Monitoring
• Process Consulting: Inventory, Warehouse, Transportation, Distribution, Sales and Logistics and Budgeting.
• Product Implementations (SAP, Oracle NetSuite, MS Great Plains, CRM) for Life Sciences, Retail, Manufacturing, Consumer Goods and Airline sectors.
• Business and IT alignment programs involving Applications, Processes and People
• Experienced in leading / coaching recovery work on programs that have faltered and ‘drifted off track’. Proven capability to foster and manage relationships with senior external and internal stakeholders to correctly manage expectations and achieve successful program outcomes. Operates successfully in ambiguous environments.Removes blocks and finding paths forward in challenging situations.

PROFESSIONAL EXPERIENCE

Project / Program Manager

Confidential

Responsibilities:

• 10 years of experience in Waterfall and SDLC methodologies, managing several requirements workshops, design sessions, building new products, enhancements to existing products, data cleansing and data transformations, cut - over planning/execution and hyper care.
• Delivered programs within the constraints of scope, schedule, feature, functionality, performance and budgets. Solid experience in SDLC, ASAP, Waterfall methodologies. Prepared detailed work plans, acceptance criteria for each phase and gate. Conducted several requirements workshops, design sessions, building apps and enhancements, data cleansing and transformations, testing assignments, cut-over planning/execution and hyper care.
• Engage with senior stakeholders internally and externally to constantly communicate program health, manage expectations, ensure program governance, ensure successful program outcomes implement course corrections / directional shifts.
• Partnering with enterprise architecture teams to understand the interplay between various applications within the organization’s portfolio and the program being implemented and making periodic adjustments to the program as driven by the overall integration architecture.
• Sets up offshore development centers, project management processes, team structures, communications, risks, threats, recruits top talent and optimizes resource utilizations etc. Prepares project plans, develops corresponding resource plans, budgets, assumes responsibility for end to end delivery of the program. Drafts Contracts and SoWs. Experienced in negotiating, advocating, coordinating and motivating customers, external vendors and internal project resources in support of timelines, resource requirements, budgets, SLAs and IT project deliverables.
• Partners with Enterprise architecture teams to understand the interplay between various applications and systems within the organization’s portfolio and the program being implemented and makes periodic adjustments to the program as driven by the overall integration architecture. Understands and implements integration best practices, integration platforms.
• Determines best approach to deliver enhancements and upgrades to applications through a standardized and reusable global code and distribution framework, to maximize reuse of design, development and a quick delivery of enhancements.
• Recruits high caliber top talent. A dedicated mentor, leads by example and a strong team player that focuses on setting clear expectations, communications and values the importance of the success of the overall group vis-à-vis individual performances.

Confidential, San Jose, CA

Responsibilities:

• Cloud Infrastructure and Application Implementation provider.based in Silicon Valley, California
• Scrum Master / Program Manager ( Accountable for documenting and leading SCRUM delivery approach and strategy, and in turn supporting and coaching teams to deliver to this approach.)
• Scrum Master supporting development of a Fiori (Mobile) based change approval tool which notifies and seeks approval of changes and enhancements requests. Product is designed to eliminate the need to have access to SAP to run across all mobile platforms without requiring a VPN to host SAP systems.
• Project Manager / Scrum Master (Hybrid Role): Supported Development of a Java (Mobile) based Route Management tool which optimizes waste management collection routes using linear programming and operations research techniques, notifies drivers, supervisors on the collection routes. This is a Cloud model meant for waste management clients within North America. My role was to spearhead the development and to bring an understanding of the route optimization techniques, its technological possibilities to potential customers, and translate any feed back from the field to the product design and development teams. Accountable for the dev approach (AGILE), development strategy and to drive the efforts to deliver to this approach. This will include: setting development objectives, Forming Scrum teams, Coaching, Stakeholder Management, Scrum Ceremonies, Developing and reporting on KPIs, making periodic adjustments to teams, training and managing risks.
• Scrum Master supporting development of APIs for integration between Oracle Cloud ERP (NetSuite) / SAP and 3rd party products: 1) An API to make transactions online via EDI. Transactions include orders, products, partners, prices, logs, and changes. 2) An API that acts as a seamless dropship automation platform designed for enterprises that integrate SAP / Oracle Netsuite with 3rd party logistics applications. This API allows developers to utilize the existing supply chain platform of SAP and Oracle Netsuite programmatically within these applications.