SUMMARY

• Agile Project Manager and Certified Scrum Master who possesses sound knowledge of the Scrum and Kanban methodologies in agile framework.
• Has over 8 years analytical and training experience, and 4 years project management experience. Fully understands project cycles, waterfall, and agile methodologies.
• Can effectively communicate using agile language related to epics, user stories and Scaled Agile Framework (SAFe).
• A proven Servant Leader who can thoroughly organize and facilitate scrum ceremonies, and other agile affiliated meetings.
• Fully understands SDLC. Also possess the ability to track team velocity and other development metrics to all interconnected teams, and management while exercising excellent analytical skills. Is adept at Stakeholder Management negotiation and has articulate communication skills.
• Adequately understands Scrum Alliance, and PMO principles.
• Additionally, a Certified Life Coach and Influencer who effectively helps people identify and achieve personal goals. Can adequately coach, mentor, and advise (e.g. assertiveness, communication, conflict resolution, problem solving, and decision making).
• Can manage multiple projects, and can effectively communicate with all levels of Executives, Technical staff, and End users. Can quickly incorporate decisions ensuring quality performance. Exercises outstanding organizational, interpersonal, and professional skills ensuring contact and collaboration between Performers, Development, Product Managers, and Project Managers, and Scrum Masters.
• Works closely with R&D and QA in reviewing technical issues and software defects that may significantly impact projects, sprints, and releases.

TECHNICAL SKILLS

• NextGen * Allscripts * Allscripts Sunrise Clinical Manager* Epic Care Systems*Healthcare Guidelines*HIPPA Regulations
• Microsoft Office Suite * Office 365 * Microsoft Project *Sales Force* SQL Server Management Studio * SharePoint *
• SQL Server Reporting Service * JIRA* JIRA Align * SAP * Version One* Lean Kit * Confluence * Smartsheet * Apache Cassandra * Redis * Oracle * Lucid Charts

PROFESSIONAL EXPERIENCE

Confidential

AGILE PM/scrum master

Responsibilities:

• Served as a Liaison to Agile Team members developing a Framework, and a UI for ongoing Customer Journey project.
• Assisted development team achieve deliverables for CRM tool to become a UI - User interface application, creating API - Application Platform Integration, creating framework for file loaders, and caching layers.
• Collaborated with Product Owner and Scrum Team in creating use cases, user stories, and backlog items, and technical planning.
• Created road maps, sprints, reports, tasks, and epics related to project. Estimated units of work within scrum environment.
• Facilitated key scrum ceremonies such as sprint planning, sprint backlog, daily scrum, and sprint review, and sprint retrospective. Maintained thorough knowledge of maintaining sprints in JIRA software.
• Recommended and acted in directing the analysis and solutions of any problems. Lead and provided hands on support managing projects as required.
• Provided status reporting for all project deliverables, tracked and reviewed vendor deliverables. Identified technical requirements needed to fulfill business needs.

Confidential

HQM agile project manager

Responsibilities:

• Managed multiple agile projects of Confidential ’s HQM Reporting tool to report MIPS/Meaningful Use, CPC+, PQRS, HEDIS, and ACO programs. Managed the necessary steps associated with the programs, ensured projects were within the Governments Center for Medicaid and Medicare Services (CMS) reporting guidelines for reporting programs.
• Maintained thorough knowledge of Healthcare Informatics. Documented and updated all client’s projects within internal project software. Maintained thorough knowledge of software development processes and procedures. Reviewed and researched possible risks during the implementation process.
• Fully understood the fundamentals of iterative and incremental development of MIPS Reporting project. Maintained thorough knowledge of agile framework during sprints.
• Coached team on how to follow agile scrum principles related to MIPS project. Possessed strong knowledge of Scrum theory, rules and practices. Improved team practices and coached them to more foreseeable deliveries related to MIPS deadlines and reporting.
• Removed impediments, provided guidance and supported Agile Team. Facilitated Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective meetings. Removed impediments, provided guidance, leadership, and support to Agile team.

Confidential population health implementation analyst

Responsibilities:

• Effectively lead, implemented, and trained Physician Group Practices on the Population Health Management tool. Worked with large and small practice enterprises implementing complex projects.
• Worked closely with Project Managers and Product Owners to ensure implementation was moving in accordance with deliverables and timelines. Completed client kick off calls answering complex questions regarding install, technical requirements, and pre-& post implementation. Completed configuration of the Population Health Patient Profiler, Administration, and Reporting tool.
• Assisted clients in identifying gaps in care, choosing patient populations, and making the best solutions in communicating electronically with patients. Configured populations based on demographics, procedure, diagnosis code data, risk analytics, labs, orders, immunizations, vital signs, and medications. Configured targeted message alerts based on configured treatment opportunities.
• Assisted with streamlining client workflow, capturing and documenting activity and communication with clinicians. Completed troubleshooting and debugging of the Population Health application, rule engine, communication engine, installation, and caching issues in SQL.
• Provided professional support to end users, responded to support tickets in a timely manner via written or verbal communication. Analyzed systems for the Population Health program and developed administrative documentation for training, implementation, and configuration.
• Facilitated team in daily scrum, identified risks and facilitated team efforts to mitigate impact. Developed and implemented strategies for helping team into higher levels of team growth with the aim of maximizing value delivery to customers. Partnered with Product Owner to facilitate long span estimation and planning. Ensured team understood their purpose and connected their work to the product and company strategy.