SUMMARY

• Over twelve (12) years as a Senior IT and PMO Manager and over five (5) years as a Scrum Master driving continuous advancement and expertise in Program Management (PMO) , portfolio management, systems engineering, and software development lifecycle (SDLC) . Launched teams in using the SAFE scaled framework across multiple domains within DoD and Aerospace supporting IT, Software Development, E - commerce, Data Analytics, and Supply Chain Management for mobile, web and middleware applications. Managed tools such as JIRA/Greenhopper, Rally, VersionOne along with DevOps and Microsoft 365 tools .
• Supported federal driven acquisitions utilizing the SAFE scaled framework in managing portfolio plans in JIRA along with establishing agile artifacts for sprint planning, reporting and building release business roadmaps. Managed release project plans and created roadmaps to align with the PMO framework across multiple departmental organizations.
• Led continuous improvement efforts in change and risk management, project scheduling and resource alignment.
• Deployed project management best-practices and forecasted goals using vehicles like Clarity, Confluence and Share Point in creating project charters, sprint trackers and E2E project release planning.
• Worked heavily with developers in revamping and upgrading new network servers, middleware and web applications, as well as data analysis supporting ERP within supply chain management for interface and infrastructure development.
• Supported cloud-based service now tools in IT and business management using apps like SAP, Oracle and AWS supporting IOS and online network .NET updates, hardware/software purchases, and mobile and web applications .
• Led the transformation and adoption of modern agile methods using Scrum, Kanban and Paired Programming to support acceptance criteria for on-time product delivery and deployment. Created Agile driven workstreams in steering business engagement roadmaps and product development workflows. Influenced team building and team maturity utilizing methods like the scaled agile framework in fostering team responsibility, self-accountability, transparency, and self-organization .

TECHNICAL SKILLS

• Wiki Confluence & Share Point
• JIRA, Version One, TFS
• Bitbucket and Bamboo
• Slack, Skype, Microsoft Teams
• Microsoft 365
• Microsoft Project, Excel, Visio
• SAP
• Oracle
• Clarity
• Python
• Google Cloud, GitLab

PROFESSIONAL EXPERIENCE

Confidential

Sr. IT/Technical Project Manager/Scrum Master

Responsibilities:

• Launched and championed linear and digital platforms using data strategy & insights across social media networks.
• Led global programs supporting enterprise-wide technology projects through the development lifecycle, ensuring on-time delivery for all projects and exceeding budget plan expectations.
• Led business initiatives using the PMBOK roadmap and SDLC framework (e.g. discovery/intake, strategic planning, execution ) for business & dev approvals, QA/regression testing, Go/No-Go , training, production and deployment.
• Collaborated with UI/UX designers in verifying proof of concept (whitepapers) in data analysis, wireframes and acceptance criteria for UAT testing using source control tools like ALM, bitbucket and bamboo for code and test configuration as well as deployment automation. Created scale up playbooks for IT and facility pilot training for front-end functionality testing in compliance with end user(s) acceptance.
• Produced business engagement processes and product development workflows for multiple teams using SAP for multiple Microsoft API platforms. Interfaced with digital data using dataset tools like Krux, Cisco, Oracle, and Adobe in monitoring data accuracy and viewer retention based on PR, marketing and streaming content.
• Led and worked with both the business and IT teams in understanding business requirements, functional design, process design, prototyping, and test scenarios.
• Used wiki confluence and built share point sites in tracking scope, project release schedules, playbooks, sprint summaries and status reports, along with portfolio related activities in demand planning.
• Supported and worked with data analysts and scientists in implementing data strategy rollout plans for data automation reporting working with multiple data and research dev teams in preforming strategic planning for business units, functional and graphic design specifications.
• Managed multiple projects in updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; and managing customer and supplier relationships.
• Led month-end financials working with resource managers in creating financial workstreams for cost & budget plans (e.g. Opex/Capex, actuals/allocations) activities using Open workbench (OWB) and Clarity. Managed an annual threshold of $500k-$10M in portfolio planning protecting financial workstreams and revenue budget constraints.
• Created Test Driven Development (TDD) plans to implement code standard workflows. Used Agile-Kanban practices in tracking and forecasting sprint velocity, as well as defining the definition of done and acceptance criteria for decomposed functional tasks linked to epic deliverables.
• Coached agile teams using agile artifacts in building JIRA dashboards and product backlogs. Created epics and user stories to provide detailed functionality work breakdown.
• Produced weekly executive report summaries and led steering committee sessions with Change Control Board (Stakeholders/Business Sponsors, etc..) teams in re-baselining and collecting buy-in decisions for changes in risk management.
• Developed and executed test plans and well as served as a liaison between Operations and IT to assist and gather business requirements needed for system modifications, enhancement and implementations.
• Supervised over eight (8) direct reports establishing weekly standups and updated portfolio plans in project management and for product development teams each with a staff of 5-8 per team (50+ estimated).
• Delegated and led daily scrum standups and weekly backlog refinement sessions with product development teams (scrum teams) in prioritizing tasks along with workplan activities (e.g. scorecards). Groomed MVP product driven task deliverables and tracked ongoing status updates and impediments.
• Worked with Product owners and product development teams using JIRA in driving sprint planning/goals, backlog triage sessions for bugs/defects, demos and retrospectives . Coached lean principles and used sprint trackers in forecasting sprint and team velocity ratios.
• Produced RACI matrixes and conducted RAID Log sessions (Risks, Issues, Decisions, Enhancements) for both program and project teams. Troubleshoot technical problems and errors encountered by users.
• Performed sprint (iteration) ceremonies using JIRA in planning and tracking interface, infrastructure, and cutover tasks. Worked with business teams in building out project charters and project release plans defining Scope/SOW business project deliverables and requirements, outlining business cases and test scripts.

Confidential

Sr. Technical Project Manager

Responsibilities:

• Led and supported mobile apps within the Aero Services domain using cloud computing tools in providing software as a service (SAAS) within IT and business management.
• Directed and collaborated heavily with enterprise executive leadership teams ( VPs, Directors, etc) in sprint tracking target milestone updates to ensuring adherence to release management.
• Led discovery workshops and forums to ensuring alignment with customer expectations and business requirements/SOW and budget and resource management.
• Supported other data source tools like Linux and PostgreSQL to build local code branches using GitLab, Azure, Fisheye and bamboo to migrate data and create respiratory libraries as needed.
• Implemented lean principles and the SAFE scaled framework in building project plans and business roadmaps across enterprise organizations using cloud-based tools like JIRA , along with confluence in tracking interface development.
• Created mock-ups and prototypes for proposed solution. Worked with technical teams to develop solutions for the identified business requirements.
• Supported the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities.
• Utilized Visual Studio in tracking and merging software programs for code configuration and migration.
• Created story cards for task level activities aligned to key deliverables in project releases. Built delivery workflows and target dates for interface build and testing, QA testing and data validation , quality and production.
• Led daily standups with project managers, scrum masters, senior lead architects and developers as well as product owners in performing backlog clean ups in tracking outstanding bugs, impediments, and open dependencies using agile tools like JIRA and TFS.
• Worked with lead software developers in using DevOps tools like Python to interpret operating system platforms and to configure virtual systems.
• Used cloud data integration tools like Adobe in providing detail information to integrate cloud-based applications, perform upgrades for new functionalities and provide real-time data transfer in integration.
• Steered software developers in learning code commands for program languages like JavaScript, JSON, C++ to run and/or clone code commands.
• Optimized PMO with oversight of multiple program management teams. Designed policy and procedures for vendor management, data management, information security, privacy, risk management and program management.
• Worked with business teams in gathering business offerings, defining product and data functionalities (part of data analytics and integration).
• Launched and managed monthly financials in Clarity working closely with financial teams in updating resource allocations, monitoring spend plans and generating accruals from monthly invoices. Used Microsoft Office 365 and created SharePoint sites for multiple projects in reporting high-level work breakdown (WBS) deliverables.
• Worked with data teams in inhabiting problem resolution skills to formulated consistency and data accuracy.
• Supported data integration in identifying data constraints, navigation data for database conversions, etc.
• Mandated agile training as a prerequisite for all project managers and development teams to improve on organization velocity and real-time awareness.
• Led cross-functional project teams in generating detailed project specifications to solicit all project cost estimates.

Confidential

Sr. IT/Technical Project Manager/Scrum Master

Responsibilities:

• Worked within the E-commerce sector supporting middleware apps (Tibco, OMNI, Apigee, etc ) in upgrading, customizing and migrating new features across enterprise database systems. Led development teams in using customer facing apps like AWS to drive quality assurance and new technical solutions.
• Performed as project lead supporting region ERP projects in SAP for web and forecast development. Performed ongoing collaborations with executive leadership and stakeholders leading cross functional technical agile teams in prioritizing project scope, deliverables, and resource allocation. Balanced project portfolio plans and budget cost estimates, along with performing forecast and project planning.
• Supported and facilitated ongoing change and risk management in project planning for key deliverables, scope and milestone commitments.
• Supported Supply Chain Management (SCM) and Demand Planning for API and VPM interfaces (Warehouses, Products, Accounts and Sales History). Worked with Solution Architects in building software implementation plans and delivery release roadmaps. Worked with lead developers along with external 3 rd party vendors in aligning master and delivery release roadmaps for tracking gap analysis, interface specs and definitions, product and sales history, parallel runs and cutover plans.
• Utilized Agile principles in managing large-scale initiatives involving the transition of programs to new platforms and the merger of disparate systems from acquired client companies. Achieved seamless migrations and integrations that were transparent to client customers, accomplished with no unscheduled downtime and delivered by as much as $750K under budget.
• Coached business analysts in creating epics deliverables for task level scorecards. Prioritized business action items in product backlogs creating workstreams and portfolio plans using sprint tracking reporting in monitoring team velocity in performance and task driven activities. Provided executive reviews highlighting scope creep, scope planning, production release scheduling in using agile tools such as JIRA, TFS or Agile manager. Demonstrated work experience implementing projects using agile framework, experience with implementing Agile and software development life cycle.
• Applied PPM tools in tracking PMO key milestones and deliverables using the PMBOK approach for initiation, planning, design, dev, testing (QA/UAT), integration, & deployment.
• Completed projects up to two months ahead of schedule, saving as much as $1.2M in budget.
• Guided teams in the development of relational database management systems (RDBMS) for clients such as Metro PCS. Improved the consistency, recoverability and accessibility in data integration.
• Led JAD sessions for project definition verification and requirement analysis and performed as a Scrum Master liaison creating compliance matrixes in tracking high level project sprint deliverables along with target committed release dates.
• Led scrum and development teams orchestrating daily standups and backlog grooming with developers and test leads to monitor delivery and performance activities as well as recommended buy-in solutions with business stakeholders.

Confidential

Sr. Contract/Project Manager

Responsibilities:

• Led and facilitated bi-weekly executive steering committees and buy-in sessions with executive leadership teams to discuss key business projections, operational and technical updates, and to forecast planned business obligations.
• Work with team members and managers to identify and define task order requirements and provide detailed recommendation for IDIQ and Firm-Fixed Price program execution.
• Worked with business and resource management teams in gathering business requirements, defining subject matter experts (SMEs) and LOE allocations, along with performing project/task prioritization and tracking scheduled deployments in project planning.
• Supported contract management and negotiations in the aerospace spacecraft and the USAF programs. Implemented Lean Six Sigma techniques to develop performance management baseline rate datasets, key performance indicators and process improvement efficiencies.
• Performed research and evaluation on complex contracting issues, technical reports, and audits issued by the Defense Contract Audit Agency.
• Worked independently with application managers, board of directors and system level subject matter experts in driving data analysis and business scope, ensuring high degree of customer satisfaction and resolution on issues and operational risk or impacts.
• Led resource management teams in forecasting resource allocations across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects. Moreover, conducted quarterly project surveys to assess team velocity and capacity.
• Led proposal teams and analysts in preparing technical and cost component documents. Reviewed proposal drafts and finalized versions for responsiveness to RFPs. Performed cost and price analysis with the help of Defense Contract Management (DCMA) Commands.
• Led and supported federal GWAC vehicles (GSA in particular) and knowledge of current regulations and terms/laws associated with such vehicles.
• Supported federal contracts for JPL as a consultant in managing FAR and DFAR contract terms and conditions as well as project teams building SOWs, release roadmaps, and portfolio plans. Established strong business alliances with the Small Business Administration teams at JPL to manage procurement and project kickoff activities.
• Led procurement activities in reviewing contract terms and conditions, modifications, bids, and invoices for content and accuracy.
• Coordinated with the Department of Homeland Security in support of the Eagle and First Source project. Supported vehicles like Oracle, SCMS, and E-contracting in managing cost and price negotiations.
• Supported Northrop Grumman, Motorola, KPMG, SAIC, Boeing on IT consulting projects, ITAR, and other service-related projects. Led and supported extensive project work (often in a leadership role) including new product development.
• Provided daily mentorship and trained cross functional teams consisting of program managers, subcontractors, proposal managers, and contract specialists. Worked with the Defense Department on software infrastructure under a $2.6 million contract; software infrastructure that allowed intelligence sharing among national agencies, coalition partners and military services.
• Directed and supervised complex jobs, including underwriting. Responsible for making sure contract documents were in compliance with regulatory and internally imposed limitations.
• Identified cost savings initiatives and implemented processes to improve work streamlines with interface related operations.
• Supported program teams in maximizing change orders and follow-on business opportunities.
• Maintained required contractual records and correspondence which meet federal audit requirements (DCAA)