SUMMARY:

• Seasoned, Versatile, Certified Agile Scrum Master accomplished Servant Leader with extensive experience in delivering quality software on time and on budget by effectively collaborating, facilitating and leading Agile teams. Capable of keeping teams focused, applying expert judgment to the removal of impediments, fostering self - management and striving towards continuous improvement.
• Over 15+ years of experience in analysis, design, development and delivery of quality products.
• Over 5+ years of experience in handling multiple scrum teams across distributed geographic locations.
• Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents.
• Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives.
• Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standup’s, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.
• Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams.
• Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes.
• Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams.
• Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines.
• Strong communication, problem solving, organizational, interpersonal, and presentation skills.

KEY SKILLS:

Agile Transformation Process Improvement Capacity Planning Release Management VSTS, TFS, RTC, JIRA Scrum, Kanban, XP Defect Management Conflict resolution Servant leadership Coaching SAFe concepts Project management Mentoring new team members Team building Excellent Communication.

PROJEECT EXPERIENCE:

Confidential, Dallas, TX

Sr.Agile Scrum Master

Responsibilities:

• Exhibits Lean-Agile leadership with behaviors of a Lean-Agile Leader with a Lean-Agile Mindset. Helps the teams embrace SAFe Core Values, adopts and apply SAFe Principles, and implement SAFe practices.
• Supports the team rules, of an Agile Team and responsible for reinforcing them. These may include the rules of Scrum, Built-In Quality practices from Extreme Programming (XP), Work in Process (WIP) limits from Kanban, and any other process rules the team has agreed.
• Facilitates the team’s progress toward team goals, as a team facilitator and continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity, by helping the team focus on daily and Iteration Goals in the context of the current Program Increment (PI) Objectives.
• Leads team efforts in relentless improvement by helping the team improve and take responsibility for their actions; facilitates the team retrospective. Teaches problem-solving techniques and helps the team become better problem-solvers for themselves.
• Facilitates meetings including the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective.
• Supports the Product Owner by helping P.O efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.
• Eliminates impediments, many blocking issues will be Confidential the team’s authority or may require support from other teams and supports the team in addressing and eliminating these issues to improve the likelihood of achieving the objectives of the Iteration.
• Promotes SAFe quality practices as SAFe provides guidance to assist the teams in constantly improving the quality of their deliverable's and meeting the Definition of Done (DoD) and serves the team to foster the culture of technical discipline and craftsmanship that is the hallmark of effective Agile teams.
• Builds a high-performing team that focuses on ever-improving team dynamics and performance. Helps the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalates team’s problems to management where necessary, but only after internal team processes have failed to resolve the issue and helps individuals and teams through personnel changes.
• Responsible to coordinate inter-team cooperation and helps the teams operate well on the ART.
• Coordinates with other teams that supports the team’s efforts to continuously improve communications and relationships with other teams and frequently represent the team in the Scrum of Scrums (SoS), helping the team remain aware of opportunities to engage and improve program effectiveness also often help the team build effective relationships with the System Team, User Experience, Architecture, and Shared Services.
• Supports SAFe adoption by supporting the overall adoption of SAFe across the enterprise by coaching stakeholders and other non-agile teams on effective interactions with agile teams, participating in the Scrum Master Community of Practice.
• Enables organizational effectiveness by working with other Scrum Masters and stakeholders to help the team contribute towards improving the overall development Value Stream.
• Facilitates preparation and readiness for ART events by assisting the team in preparation for ART activities, including PI Planning, System Demos, and the Inspect and Adapt.
• Supports estimating by guiding the team in establishing normalized estimates and helps the team understand how to estimate Features and Capabilities.

Confidential, Richardson, TX

Agile Scrum Master

Responsibilities:

• Creates and manages project/program resource loading and budget; reconciles budget monthly and communicates risks to Leadership
• Sets and runs effective recurring status meetings with the product, portfolio and delivery managers
• Provides a single point of contact for projects
• Manages the health of the team
• Works with Product Owner to define project scope and objectives
• Works effectively with others to remove delivery team roadblocks
• Guides team through continual improvement process
• Empower the team to make system and process improvements captured in sprint retrospective meetings
• Remove obstacles for developers and testers
• Use key Scrum metrics (burn down, velocity) to help deliver committed work
• Manage sprint backlog items and tasks
• Manage all Scrum boards (physical or virtual)
• Leads the team’s efforts towards continuous improvement.

Confidential, Richardson, TX

Sr. Network Security Engineer

Responsibilities:

• Performed analysis and diagnosis of most complex networking problems
• Performed analysis of most complex network designs
• Built simulated networks in test labs to resolve most complex problems and compatibility issues
• Worked setting strategic and technical direction for practice group and functional roles
• Provided highest-level crisis management
• Acted as the technical specialist for the most complex deployments
• Integrated/Acquired multivendor networks
• Identified skills and business shortfalls and established programs to address them
• Developed network design & network architecture
• In depth knowledge in the following: IP Inter networking, LAN/WAN Switching, including L3/L4 routing protocols
• Performed Inter-networking troubleshooting in a large-scale network environment
• Possessed Account management skills.
• Experienced in Advanced Services or high level support

Confidential

Network Security Engineer

Responsibilities:

• Gathered Client requirements, analyzed, translated, designed and mapped to a technical solution
• Defined and followed standards and best practices for network design, testing and implementation methodology
• Configured, deployed, fine-tuned, monitored, maintained, upgraded, troubleshoot, supported and repaired network and security as required
• Engineered and implemented LAN/WAN networks using variety of hardware/software
• Managed administration of Routers, Switches, IPS, ASA, ACS Server, Network topologies, involving design of network layouts, configuration & maintenance of servers at client location
• Configured and troubleshoot Virtual Private Networks (VPN)
• Configured and troubleshoot Access Control Lists (ACL)
• Secured network devices by disabling unwanted services, access restriction of networks, logging and configuring secure access by using TACACS+ servers
• Configured Cisco ASA 5510, Cisco IPS 4235, Cisco 2811 Routers, Cisco Switch 4948 & Cisco 2960 Switches in real time environment
• Updated IPS/IDS appliances, ASA, Routers/Switches and related equipment by upgrading IOS, creating ACL or utilizing other counter-measures recommended by security community and meeting company’s requirement.
• Identified and implemented improvements in existing methodology, processes and procedures
• Assisted in implementing new network technologies and equipment by working with a team of Network Engineers
• Assisted in change/additional/removal of network services in compliance with change management policy
• Created and updated system design documentation

Confidential, Tampa, FL

Network Security Consultant

Responsibilities:

• Managing and troubleshooting network devices
• Configured Routing protocols OSPF, EIGRP & RIP
• Termination of B2B VPN tunnels on R62 and Cisco VPN gateway/concentrator
• VLAN configuration on Switches
• Created and implemented standard and extended access lists
• Configured NAT and PAT
• Configured Layer II and Layer III Switches
• IP address management using Subnet Mask and Network monitoring
• Network incident diagnosis, troubleshooting and monitoring
• Configured and monitored VPN sites

Confidential

Network Support Engineer

Responsibilities:

• Worked with Clients in planning to establishing their IT Network and Computer infrastructure to ensure that systems are tailored and satisfy their requirements and needs
• Implemented IT Network and Computer projects. Installed, configured and maintained Network services, new hardware systems as well as peripheral equipment/devices per the project requirement and the Clients’ needs
• Administered servers and server clusters - managed system back-up, d Confidential base and restore protocol
• Performed network QA test, executed system analysis and troubleshooting to resolve problems on servers, workstations and other network devices
• Monitored the network performance timely to improve operation and functionality
• Monitored network/software security - Controlled access to the IT network as a part of the security procedure and updated security programs
• Took ownership of and solved increasingly complex Customer issues in line with process and policy and ensuring Customer satisfaction
• Call handling: Log and qualify issue, prioritize severity, identify and communicate action plan
• Analyzed issue using sophisticated tools, own knowledge and where appropriate liaise with others to identify the cause and solution for the issue
• Communicated solution to Client and Vendors and agree action plan
• Personally executed solution, liaising with Client, Vendors or Partners where appropriate
• Took an active role in suggesting enhancements on existing case handling processes and workflow

Confidential

Network Support Engineer

Responsibilities:

• Provided technical support for Linksys plug and play wireless routers
• Implemented latest in wireless networking technology in routers to give speed, range and mobility needs
• Technical support to distributed Customers related to Linksys project
• Maintained average handling time, key rate area
• Provided support for configuring routers, print servers, modems, etc.