Professional Objective: Seeking a challenging position where I can apply my exceptional computer, organizational and communication skills to generate innovative ideas and strategies that positively contribute to the superior achievement of business goals.

Professional Experience:

Confidential October 2007 - Present Parsippany, NJ Facilities Operations Lead (Office Manager) Essential duties:

• Provide advanced level of facilities and administrative support to 50+ engineering and technical staff including technical staff, Project Managers, Global Vice Presidents and Client Service Managers.
• Coordinate complex meetings and events for multiple projects with appropriate internal/external team members, clients, and state agencies.
• Manage internal and external communications and resolve complex facilities and client issues as they arise.
• Supervise, mentor, and provide leadership for administrative/receptionist staff including annual performance reviews.
• Actively manage all budgets, budget forecasting, and invoicing for local facilities office services, occupancy, health and safety, and employee morale.
• Local Point of Contact (POC) for corporate: Human Resources, Health and Safety, Fleet Vehicles, Environmental Management Systems (EMS), and IT.
• Manage all document control for the office including hard copy, electronic medium, and archiving and document destruction responsibilities. Interface with external archiving vendor as needed.
• Additional duties:
• Local POC for recent office move. Facilitate all related activities between corporate move team and local personnel including participation in the office move when the time came.
• Interface, communicate, and assist other Facilities staff and CH2M HILL offices as needed.
• Recently requested to simultaneously manage an additional CH2M HILL office in Somerset, NJ of +/- 95 employees
• Assist project managers and corporate accounting with client invoicing and project cost processes

Confidential August 2003 - October 2007 Morristown, NJ Office Manager/Executive Assistant

• Essential duties:
• Provide advanced level of support to President/Owner of a legal real estate advisory / real estate development company located in Morristown, New Jersey.
• Coordinate complex meetings and events for multiple projects with appropriate clients, state agencies, architectural and engineering firms, law firms, and internal team members.
• Manage internal and external communications and resolve complex client issues
• Mentor and provide leadership for team members on document management activities, technical applications, scheduling, billing and office protocol.
• Actively manage requests and inquiries from internal and external clients
• Manage and coordinate the installation and setup of an office network/client server system. Responsible for coordinating maintenance and resolution for all computer related issues
• Create and maintain business protocol for electronic document management. Train other team members in the use of the system.
• Provide advanced level of support in Microsoft Word, Excel, PowerPoint; and Outlook
• Develop new approaches to the creation and effectiveness of correspondence, marketing materials, presentations and financial documents
• Additional duties:
• Proofreading all documents to ensure accuracy and compliance with office standards
• Development and maintenance of large client base in Microsoft Outlook
• Management of national and international travel arrangements
• Dictation, transcription, internet research, light bookkeeping, invoicing, filing, office supplies, and answering phones.
• Actively manage office relocation from Dover to Morristown.

Confidential June 2002 - September 2003 Mine Hill, NJ Marketing Assistant

• Provide support to President/Owner of children's formal wear manufacturer.
• Essential duties included designing e-mail marketing campaigns, shipping and tracking hardcopy marketing materials, and website maintenance and modification.
• Additional duties included order entry and maintenance of order entry system, customer service, shipping and receiving.

Confidential March 2001- May 2002 New York, NY Senior Application Developer

• Assigned to ongoing software implementation of J.D. Edwards proprietary Enterprise Resource Planning Software. Responsible for major enhancement bundles for this implementation. Job responsibilities included designing, writing all design documentation, design review, coding, testing, and troubleshooting any issues to the software for the life cycle of the implementation. Worked in a team environment to write, code, test and troubleshoot table conversions for data transfer.
• Additional job responsibilities included writing workflows, setup requirements and transferring new modules to other environments.

Confidential. February 1999 - March 2001 Secaucus, NJ Senior Technical Trainer

• Responsible for delivering all of J.D. Edwards Technical Training Courses for their proprietary windows based, ERP and E-Commerce software, OneWorld, to their fortune 500 client base.
• Ongoing participation in J.D. Edwards Training and Development Steering Committee. Field Representatives from each of J.D. Edwards Regional Training Centers give ongoing feedback and recommendations for improvement on all aspects of our classroom training programs. Areas of concern include: Presentation, Course Curriculum, Instructor Guides, Student Exercises, Course Agendas, and classroom PowerPoint Presentations.
• J.D. Edwards Certifications achieved: System Fundamentals, Enterprise Report Writing, Application Developer, System Administrator Foundation, and Certified Trainer.

Confidential January 1995 - February 1998 Parsippany, NJ Technical Consultant/Trainer

• Designed and delivered personalized instruction in PC desktop applications in both public and corporate onsite training environments. Areas of expertise include the Microsoft Office Suite, Microsoft Mail and Schedule+, Windows Messaging, Microsoft Exchange, Windows 3.1, Windows 95, and PC Hardware and Maintenance. Additional skills include: FoxPro 2.6, Novell Networking and Windows NT 4.0.
• Co-managed Chubb's free hotline service. Disseminated calls to instructors, tracked outgoing calls and customer satisfaction. Answered calls on an as needed basis. Questions received range in difficulty from an intro level to application development to advanced networking questions in Windows 95.
• "Mentor" new instructors on an as needed basis to familiarize them with the Chubb Corporate Environment, new software, personal development, and Hotline "etiquette".
• Designed and delivered customized training for MS Access to several fortune 500 corporations.
• Reconfigured and redesigned a database tracking system to a more current relational database system for a large Medical Educational Institution as part of Chubb's “mentoring" Services.

Volunteer Work: September 2005- November 2007 Develop election campaign marketing materials for several members of local Dover political team. Assist with implementation and coordination of marketing campaign.

Education: Associates of Business Administration Pursuing degree- Business Administration / Finance Concentration

SKILLS: Advanced proficiency in MS Office 2003 (Word, Excel, Outlook, PowerPoint and Access). Proficiency in Microsoft Office 2007, Microsoft Publisher, Adobe Reader, Adobe Standard, MS Project, MS Visio, and QuickBooks. Typing 60+ wpm. Speedwriting/Dictation 50+ wpm. Transcription.

ADDITIONAL TRAINING:

• Total Quality Leadership Training
• Supporting and Troubleshooting Windows 95
• Total Quality Facilitator Training
• Intro and Transition to Windows 95
• Human Resources Management Systems Training
• Intro to Windows 3.1
• Pre-conference Workshop: Instructional Design
• Advanced DOS 6.0
• ASTD Technical Skills Training Conference
• MS Course - Networking Essentials
• Training Analysis & ROI
• J.D. Edwards Train The Trainer
• Intro, Intermediate, and Advanced Word
• Supporting and Troubleshooting Windows 95
• Intro, Intermediate, and Advanced Excel
• MS Course #798 - Supporting Windows 95
• Intro and Advanced Access
• Introduction to SQL
• Access 97 Application Development
• J.D. Edwards: All Technical Courses
• Intro and Advanced PowerPoint
• Introduction to SQL
• PC Hardware and Maintenance
• Front Line Supervisor Training