Technical Manager/Solution Architect Resume

SUMMARY

Proven expertise in Project Management Methodologies, Business Requirements Gathering /Documentation, Data Modeling, Business Analysis, Capturing Business/ Process Requirements,
Solution Design, Impact Analysis, Gap, Integration Design, Enterprise Project Development and Delivery. In Global Salesforce implementations
Full SDLC expertise in Enterprise Projects and collaboration with the client Architecture and business teams in understanding the Business and Functional requirements and translating them in to High level system/solution architecture, Design Strategies.
Understands and communicates project impacts, risk and mitigation strategies, opportunities for solution sharing and reuse.

TECHNICAL SKILLS

Salesforce Sales, Service, Communities, Marketing Cloud, Custom SFDC, CPQ, Einstein Analytics, AppExchange Packages Mulesoft, Informatica on Demand.
Extensive Salesforce configuration: Approval Process, Custom Objects/Components, SFA including process builders/flow, validation rules, security controls and user data loading.
Code Review for the Apex Classes and Triggers/VF page / Lightning Component Development (LWC).
Lightning Component Development (Aura Framework, LWS - Project Experience)
IDE: VScode/Mavensmate/sfdx plugins, LWC Experience).worked with JIRA, BAMBOO and bit bucket, Git.

PROFESSIONAL EXPERIENCE

Technical Manager/Solution Architect

Confidential

Responsibilities:

Project Development in Salesforce Communities Portal (Customer Community) using Lightning Templates, CMS connect with Drupal and Salesforce Sales Cloud/service cloud/Health cloud. Lightning Conversion Projects .
Created many Lightning Components and server-side controllers to meet the business requirements (replacing inline VF Pages).
Experienced in migrating the standard and custom objects in standard (Classic) experience to lightning experience.
Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
Strong experience in Salesforce configuration and customization
Integrated Sales cloud application with marketing cloud with marketing cloud connect and designed the data extensions, subscription list etc.
Created customer journeys and used email studio, mobile studio to send emails to customers based on subscription renewal scenario and event management scenarios.
Extensive Salesforce configuration: Approval Process, Custom Objects/Components, SFA including process builders/flow, validation rules, security controls and user data loading.
Code Review for the Apex Classes and Triggers/VF page / Lightning Component Development (LWC).
Create Salesforce cases and follow up and resolve technical issues related to development.
Architect the Communities front facing Console and integrate with Legacy and Zuora (subscription Management System), Siebel, and License Management System.
Involved in system landscape evaluation and document create architecture artifacts for project.
Align project with program changes; develop strategies and POC (Spike Solutions) for validating the architecture.
Identify and prioritize functional requirements for delivering in sprints and reporting.
Create, modify and review design documents, integration design, Diagrams, object modeling as part of documentation.
Interface with client and Deloitte Program architects, tech leads. Deloitte Integration Lead and Client Source systems.
Experience with Hybrid Agile Methodology (Project Management).

Confidential

Program Manager/Technical Lead

Responsibilities:

Discussion with business to understand the requirements conduct workshops .
Translate Requirement study to functional doc and design docs, and do Effort estimation for the development.
Provide high level design and Technical architecture and lead development efforts from offshore.
Manage operations on-site with the client resources.
Review the Architecture artifacts and Strategies for Siebel to Salesforce Conversion.
Experience in Salesforce CPQ configurations functional & technical and customization with sales cloud.

Confidential

Program Manager/Technical Lead

Responsibilities:

Service Cloud experience including design and development of Service Cloud console Lightning components.
Experience with Apex Class and Trigger development.
Experience with Lightning Community Cloud (Customer Community and Partner Portal) development.

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