Director, Product Management Resume

SUMMARY

Versatile senior program / project manager with extensive business and technology experience
15+ years expertise in managing complex projects / products and leading cross - functional global teams
Strong background in SaaS, content management, life sciences, and enterprise software
15+ years experience in GxP regulated business environments
Expertise in project management methodologies, project delivery, business analysis, SDLC, and Agile
Excellent collaboration, communication, teamwork and influencing skills

PROFESSIONAL EXPERIENCE

Confidential

Director, Product Management

Responsibilities:

Drove cross-functional team to successful deployment of 6 major releases of product to customers
Helped increase customer base for RCM product by 1200% in 18 months
Partnered with PMO to drive release planning and execution using Agile methodologies
Owned, defined and executed product roadmap, including integrations with multiple platform products
Led team on product requirements, scope, design, backlog management, RFP/RFIs, and support
Technologies used: Jira, Aha, Confluence, Lucidchart, Smartsheet, G Suite, MacOS, AWS
Standards: GxP, 21 CFR Part 11, GDPR

Confidential

IT Project Manager

Responsibilities:

Led validation and company-wide deployments of Medidata Rave Electronic Data Capture system
Managed complex integrations of Rave EDC with multiple clinical software systems
Defined processes for validation and operational support of EDC system
Successfully managed two major upgrades of Rave EDC affecting over 35 clinical trials
Technologies used: G Suite, Smartsheet, Livelink, Lucidchart

Confidential

Senior IT Project Manager

Responsibilities:

Managed project budgets, plans, resources, quality, scope, schedules, reporting, and vendors
Drove project risk management, issue tracking, change control, validation, and communication
Led project teams on RFPs/RFIs, assessment, selection and company-wide deployment of contract management, content management, and IT security solutions
Successfully delivered malware protection and incident response solutions for improved IT security
Technologies used: SharePoint, MS Project, MS Office, Clarity PPM, OBIEE, Oracle EBS, eRoom

Confidential

Program Manager

Responsibilities:

Managed cross-functional team; developed project plan, scope, schedule and budget
Created all project deliverables and delivered presentations to executives
Technologies used: MS Project, MS Visio, MS Office Salesforce, Veeva CRM