SUMMARY

• QA Manager, 15+ years overall experience (Manual/Automation/Load test), and a PMP certification
• Proven track record of customer deliverables, & managing them from inception to deployment
• Deep experience implementing QA processes & artifacts for effective integration & communication
• Over 8 Years of Financial, Trading and Hedge Fund SaaS experience
• Excellent leadership, coaching, training, presentation, and project management skills/competencies

TECHNICAL SKILLS

• QTP, ALM, Selenium, Jira, Cucumber, Gherkin, Load Runner, Jmeter, Appium, AWS Cloud
• JAVA, C++, ASP, CGI, PL/SQL, SQA Basic, C# and TSL and SoapUI
• Agile, XP/SCRUM/Kanban, Feature Driven, RUP, BDD, Crystal Report, Cognos, SoDa
• AWS EC, DMS, RDS, Containers/Dockers
• DynaTrace, Wily Introscope, SiteScope, Perfmon, Volumetric, AppDynamics, CloudWatch and Splunk
• Oracle, MS Access & Sybase, BigData, MongoDB, Toad, Visio and Microsoft Project, Geneva
• FIX, API (Rest/Soap) Webservices and Mobile testing expertise.
• Visual SourceSafe, GitHub, ClearCase, ClearQuest

PROFESSIONAL EXPERIENCE

Confidential

QA Manager/Sr. Project Manager/Scrum Master

Responsibilities:

• Assessed testing practice and implemented Smart Testing Techniques.
• Transitioned from traditional test case design practice to validating business scenarios for end to end testing and domain model through “Use Cases” artifacts.
• Implemented Framework Driven Automation Testing approach using QTP for regression testing.
• Implemented QA Shift Left and Unit Testing practice into development cycle for quick defect turnaround.
• Provided directions on Agile/Scrum during development and Agile/Kanban for enhancement phase.
• Developed performance test strategy, workload mode, and designed scenario to mimic production env.
• Extensive Performance, Load and Scalability testing for capacity planning.
• Created extensive data driven automation scrips for ETL, Integration and API testing.
• Maintained projects status and communicated activities to project stakeholders/clients.
• Architected Performance, Automation and QA testing infrastructure to encompass client growth.
• Responsible for defect management and change request control process and procedures.
• Worked with stakeholders and DevOps to build an effective communication and risk management plans.
• Planned, organized and executed test process and managed test releases for Mobile testing.
• Configured JIRA defect tracking workflow to encompass business flow.
• Emphasized on test case mapping, defect mapping and increased code coverage
• Worked with the support group to reproduce production problems and identify gaps in the regression test.
• Coordinated with onshore/ offshore team located around globe and support team.
• Lead UAT effort for new business community and integrated feedback into Sprint Cycle.

Sr. Project Manager/Scrum Master

Confidential

Responsibilities:

• As a product owner, managed backlog, shared RAID and produced burndown chart
• Lead a technical team of QA, BA and Project Managers.
• Conducted Project kick off meeting with clients and prepared SoW and Project Roadmap.
• Prepared project planning, release schedule and resource allocation.
• Map out a project’s critical path, identify important milestones, pinpoint dependencies and constraints.
• Reviewed Change Requests and assessed impact on schedule.
• Communicated performance against milestones and escalated critical issues to stakeholders.
• Implemented Metrics Based KPI’s and use KPI indicators for continued enhancement.
• Worked cohesively with all stakeholders. (Clients, BA, Development, QA and Senior Management).
• Prepared Velocity chart during the start of each sprint.
• Implemented Agile principles into practice.
• Manage Daily Standups Meetings, Sprint Planning, Execution and Retros.
• Undertake Agile coach role for Technical and Non - Technical Stakeholders.
• Presented Burn Down chart during sprint meetings.
• Managed backlog and retros.

Confidential

Director of Quality Assurance

Responsibilities:

• Build a robust Quality Assurance team of 25 engineers on performance, automation and manual testing
• Managed resources geographically dispersed (Nearshore and Offshore)
• Introduced smart testing techniques - Pareto Law
• Increase test coverage and reduced testing time by 30% through automation driven testing.
• Presented yearly budget requirement, contingency planning and risk assessment.
• Led application development for re-architecture and re-design of database upgrade.
• Established QA process for data integrity testing for data migration from Sybase to Oracle.
• Implemented, trained and set up processes for Automation (QTP) and LoadRunner (Java-RMI protocol).
• Improved cost efficiency of projects through test automation, cross training and reuse of cases/scripts.
• Eliminated fire-fighting approach and adapted repeatability, consistency and self-governing processes to enhance product usability and user experiences.
• Reduced application response time by application of Load, and Performance test on eDiscovery tools.
• Managed migration of data and performance testing on Oracle database for benchmark and scalability.
• Performed yearly team review, individual review and provide constructive feedback for consistent personal growth and company growth.
• Provided leadership skills and management skills to junior management team, and handled performance reviews, appraisals, and career development.
• Communicated effectively in formal settings with and presented success stories to a large group.

Confidential

QA Lead/Test Manager

Responsibilities:

• Implemented Software Quality Life Cycle (SQLC) process.
• Managed a testing team of 35 engineers (Automation, Performance, Manual and Test Case Developers)
• Developed QA “hand-shake” model during SDLC across multi-stakeholder.
• Developed internal and external policies and procedures for Business, QA and development for effective communication.
• Redefined FDD methodology to RUP.
• Transformed QA process and procedure to embrace Framework Driven Testing using QTP.
• Implemented repeatable manual and automation process for Java based application with Oracle background.
• Increased software quality and reduced bugs to production by introduction of smart testing technique.
• Monitored and advised Load, Scalability testing on Java based web application using win-sock, HTPP protocols.
• Identify bottleneck using Load testing and provide suggestions to Dev/DBA.
• Managed test case development and execution using Quality Center/ALM.
• Produce various test artifacts documents derived from functional FD and TD sessions for Cognos, Blade rule.
• Implemented metrics-based reporting - and reported to Agency Directors and senior management