EXECUTIVE SUMMARY:

• An accomplished and highly skilled Technical Project Manager and Business Systems Analyst with extensive experience in both technical and “people” management.
• Demonstrated capabilities include project management, P&L responsibility, strategic planning, systems design and implementation, undertaking decommissioning of physical systems and migrating them to the cloud, establishing service, hardware and software vendor relations.
• Additional strengths include sales and marketing management, leadership, supervision, staff training, and mentoring. Led teams of system developers, non - IT workers and volunteers in corporate, governmental and NGO environments.
• Highly skilled in communicating with both technical and non-technical personnel. An insightful, resourceful, cost and deadline-oriented self-starter.
• Have led cross functional project teams using SDLC, Waterfall and Agile/SCRUM management techniques and am very familiar with the PMI PMBOK.
• Programmer, Systems Analyst, Technical Support Representative, Account Executive, Project Manager, Data Processing Manager, Branch and District Sales Manager, CIO, CEO.

PROFESSIONAL EXPERIENCE:

Confidential, Melville, NY

Contracted Project Manager

Responsibilities:

• Designed project plans (using MS Project), led daily project sprint meetings, directed and coordinated local and remote development and support teams working on: O365 E3 implementations (Excel, Skype, SharePoint, Power Apps, Intune), financial analysis and reporting systems, Azure AD, migration from physical to virtual cloud computing (Azure GCC and AWS Gov Cloud), SSO, MFA (including RSA), domain consolidations, server and domain controller level upgrades, ADP Workforce Now to AD and Costpoint integration, Concur, Salesforce, middleware systems utilizing SQL and various intranet systems.
• Worked with cross functional teams comprised of personnel from IT, Network Architecture/Operations, HR/Payroll, Telephony (VOIP), Finance, Administration and Sales. Interfaced with Microsoft’s Fast Track team. Investigated eLearning systems (LMS), prepared PowerPoint presentations to “C Suite” personnel.

Freelance Technology Consultant and Project Manager

Confidential

Responsibilities:

• Provide technical and business consulting services to Confidential, home office and individuals regarding selection, installation of hardware, software (COTS and custom), firewalls, VPN, anti-malware, networking-hardwired and Wi-Fi (installing and troubleshooting), training as needed, prepared project timelines, debugging software, hardware, interface with external vendors when necessary.

Confidential, NY

Chief Technical Project Manager/CIO/CEO

Responsibilities:

• Directed and coordinated IT projects using SDLC Protocol while meeting both timeline and budgetary objectives using a variety of Project Management techniques and software tools including MS Project, Visio, PERT/CPM, Gantt. .
• Installed, monitored and maintained client’s system and network security via hardware and software.
• Performed short term and long-term strategic planning, implementation covering both in-house operation and external clients. Effort led to targets being achieved on a consistent basis.
• Maintained full profit and loss responsibility and successfully attained corporate goals.
• Researched and evaluated vendors for services, hardware, software development and applications by issuing and analyzing RFQs and RFPs, negotiated T and C’s, deliverables, price, SLA’s and KPI’s leading to both meeting and exceeding client needs while maintaining profitability.
• Provided classroom and on-the-job employee training leading to increased morale through cross training.
• Supervised and mentored staff ranging in size from 10-50 employees resulting in low turnover.
• Communicated effectively with both technical and non-technical personnel resulting in successful implementation of applications. Supported clients for hardware, software and training issues.
• Directed computer and data input operations management including quality control.
• Programmed and used PC and Mainframe Platforms and a variety of DBMS and BI systems.
• Integrated PC applications with mainframe data feed.
• Handled network infrastructure including designing, running and terminating wiring, installing and troubleshooting firewalls (SonicWall), routers, switches, Wi-Fi LAN, VPN, WAN broadband and T1, VOIP, interfacing printers, scanners and other peripherals.
• Performed a variety of PMO/Analyst duties including contract negotiation, systems analysis and design, build vs. buy analysis, human interface, UX, documentation, training, proposal writing and bid analysis.
• Managed manual procedure and workflow development and generated design, technical and end user documentation.

• ERP/MRP integrating accounting, EFT, Inventory control, purchasing, order entry, manufacturing, and engineering, touching upon virtually every department of the company, a defense sub-contractor.
• Automated pre-employment background checking integrating criminal, civil, financial, DMV, job history and references.
• “Returns Room” system for major newspaper, including programming of batch bar code reader.
• Marketing systems integrating US Census demographic data with sales data and territory descriptors.
• Various accounting system implementations (Real World, GP, Dynamics, Intuit).
• Financial planning and analysis systems.
• Job order/work order/BOM system for tile and marble company.
• Dispatching/tracking/truck inventory system for HVAC sales and repair company.
• Statistical programming for Psychiatric facility (SPSS/Fortran).
• Membership registration/renewal system for a large non-profit.
• Magazine subscription fulfillment system.
• Direct marketing systems.
• Computer Timesharing (“Cloud”) applications - SaaS.
• O365 (E3) - Azure AD, Power Apps, SharePoint, including migration to virtual cloud machines
• Salesforce and ACT CRM.