SUMMARY:

Certified Scrum Professional (CSP). Certified SAFe 4.0 Advanced Scrum Master. 10 years of project management experience and 9 years Agile software development lifecycle (SDLC) across both co - located and globally distributed teams.

TECHNICAL SKILLS:

Servant leader, Coach / Mentor, JIRA Administrator, IoT, IBM Rational, E-Commerce, Mobile Apps, Six Sigma Green Belt, ITILV3 Foundations, Agile Executable Requirements, Epics / User Stories, Healthcare IT, Electronic Health Records EHR, Microsoft SharePoint, Cloud Solutions, Big Data - Hadoop, Microsoft SQL Server, Confluence, Microsoft Project, User Acceptance

WORK EXPERIENCE:

Confidential - Dallas, TX

Scrum Master / Agile Coach

Responsibilities:

• Scrum Master and Agile coach for software development team overseeing AWS Cloud conversion of aircraft operations.
• Responsible for facilitating scrum ceremonies, sprint planning, daily standup, iteration review, and retrospective.
• Removed impediments.
• Worked with product owner on backlog refinement to identify new stories, spikes, and defects.
• Provided weekly Scrum status reports to Agile Release Train (ART) program team and leadership.

Confidential - Frisco, TX

Scrum Master / Agile Coach

Responsibilities:

• Scrum Master and Agile coach for logistics and supply chain organization. Overseeing teams responsible for shipment tracking and monitoring applications.
• Responsible for developing content and delivering to collocated and offshore virtual teams on scrum ceremonies and coaching teams on Agile best practices.
• Facilitated scrum ceremonies.
• Removed impediments and worked on root-cause analysis of issues identified.
• Managed team capacity chart for sprint pre-planning.
• Developed metrics for tracking team velocity and productivity.
• Oversaw agile transformation and implementation of scrum methodology.
• Worked with product management team on implementing user stories and acceptance criteria across the organization.

Confidential - Dallas, TX

Scrum Master / Agile Coach

Responsibilities:

• Scrum Master and Agile coach for the Confidential & Confidential Chief Security Office (CSO), overseeing Identity and Access Management (IAM) of large scale, Java and ISAM software development projects.
• Responsible for coaching new teams on appropriate Agile Framework implementation (Scrum, Lean, Kanban).
• Facilitate sprint planning, daily standup, reviews and retrospectives.
• Facilitate backlog grooming and story refinement sessions.
• Publish project status dashboards in SharePoint.
• Mentor team members on new project assignments.
• Responsible for removing impediments and performing root cause analysis on escalated issues.
• Managed co-development of teams that were dispersed across the country.
• Oversaw development of new authentication mechanisms, as part of the legacy system migration.
• Organized and formed teams for 3 separate business units (consumer, enterprise and wireless business).

Confidential - Dallas, TX

Project Manager / Consultant

Responsibilities:

• Manage critical path, work breakdown, and timeline status in Microsoft Project.
• Coached the team on storyboarding and persona/scenario mapping.
• Facilitated story elaboration and sprint pre-planning sessions.
• Mentored the product owner on managing the product backlog in JIRA.
• Created information radars/dashboards using Microsoft Power BI and Excel.
• Plan, schedule and implement user acceptance testing cycles and production.
• Subject matter expert in healthcare large data sets. Assist with data validation of medical claims EDI X12, pharmacy, provider, and clinical data HL7.

Confidential - Irving, TX

Scrum Master / Agile Coach

Responsibilities:

• Lead and coached the IoT cross-functional teams in adoption of Scaled Agile.
• Mentored and coached new scrum masters in Scaled Agile best practices.
• Assisted Product Owners in writing clear, concise epics and user stories.
• Assisted team and other scrum masters with removing impediments and escalating impediments.
• Participated in program iteration pre-planning and planning sessions.
• Provided on Agile topics to the internal scrum community of practice.
• Generate information radiators in JIRA and publish in Confluence.

Confidential - Irving, TX

Scrum Master / Agile Coach

Responsibilities:

• Responsible for coaching scrum team on Agile project delivery of Health Information Exchange (HIE) Hadoop Big Data solutions.
• Facilitated scrum ceremonies.
• Managed and mentored two business analysts on developing user stories and epics, developing requirements and end-user documentation.
• As JIRA administrator, maintained workflows, start and close sprint/Kanban boards. Provided JIRA product .

Confidential - Dallas, TX

Scrum Master

Responsibilities:

• Oversaw day-to-day scrum team activities of this video-based, e-commerce SaaS solution
• Facilitated daily standup and sprint retrospectives.
• Oversaw the Agile transformation process of the development team.
• Worked with the product owner on backlog refinement in JIRA.
• Facilitated sprint pre-planning sessions and sprint reviews with the team and stakeholders.
• As JIRA administrator, created and published sprint health dashboards in Confluence.

Confidential - Dallas, TX

Senior Business Analyst

Responsibilities:

• Oversaw business reporting for the laboratory information system (LIS) utilizing Cognos, HL7 and SQL data.
• Worked with stakeholders to design and implement business intelligence reporting for Pathway Laboratory Information System (LIS) and GE Centricity EDI billing system using both Lean-Agile development and waterfall methodologies.
• Led requirements gathering sessions for LIS projects and coached the team in JAD sessions of GE Centricity projects.
• Produced project status analytics for weekly presentation to the executive board.

Confidential - Carrollton, TX

Quality Assurance Manager / Scrum Master

Responsibilities:

• Managed the software quality of Aprima electronic medical record (EMR) product.
• Oversaw in-house testers and automation testing team to ensure quality of electronic health records.
• Facilitated daily standup, sprint planning, planning poker, retrospectives and sprint reviews.
• Utilized SalesForce CRM for tracking escalated support issues.