PROJECT MANAGER Resume

SUMMARY

13+ Years Record of Proven Results Delivering High - Quality Performance, Enhanced Solutions & Team LeadershipPMP Certified Project Management Professional with extensive experience in project leadership, strategic planning, and technology implementation while overseeing business processes. Achieves traction and has the grit to successful project execution.
Instrumental in delivering multiple projects, collaborating with key stakeholders, fostering relationships, and ensuring regulatory compliance to achieve set objectives in line with schedule and budgetary constraints. Proven track record of designing robust strategies, implementing change management, and leading multiple-faceted teams towards project completion to strengthen organizational development and growth. Stellar record of steering projects in complex and critical situations by devising technical solutions aligning with business targets.
Effective communicator with fluency in English, Russian, Armenian, ability to build rapport and capitalize on business opportunities through excellent interpersonal skills. Demonstrated experience in streamlining operational workflows, while promoting positive culture in fast-paced, deadline-driven work environments.
Comprehensive agile experience and analytical abilities to drive large-scale projects. Technical expertise includes MS Project, Jira, Confluence, Smartsheet, Wrike software applications and MS Office Suite.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

PROJECT MANAGER

Confidential

Responsibilities:

Leveraged business analytics to recognize and capitalize on performance improvement opportunities, resolved project issues including staffing tactical matters, scope creep and divergent business and customer needs
Excelled in guiding the work of team of 22 personnel. Articulated project goals and scope, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones
Improved customer satisfaction by 44% over 10 months with cu stomer service process improvements, resulted in efficiency of sales for 33% and slashed expended resources
Executed logistics system and tracking software that maximized annual revenue from $10M to $13.8M

LOGISTICS PROJECT MANAGER

Confidential

Responsibilities:

Defined specific communication models and frequencies for key stakeholders and optimized vendor management to streamlined project progress and productivity
Formalized secured and advanced logistics/distribution model and long-term contracts to facilitate organizational growth
Gained 15% more market share by expanding business through effective process improvements and process implementations
Overachieved revenue target by 25% administering project planning, implementation and tracking, and securing end-to-end logistics