SUMMARY

• Solutions - driven, versatile, goal-oriented Program Manager with extensive experience deploying large business and IT strategic initiatives in ERP, CRM, Supply Chain, Finance, and BI.
• I am highly skilled in developing and implementing critical E2E business programs designed to achieve goals and supported with data for decision making.
• Conceptualize and execute program vision from start to finish, managing complex milestones while adapting to changes and shifting priorities.
• Spearheading complex programs and building cross-functional team collaboration to ensure effective program delivery.
• I will leverage effective leadership capabilities that facilitate and deliver on product/program/project initiatives.

TECHNICAL SKILLS

• BI eCommerce
• Web
• Metabase
• Mobile Applications
• SAS
• Citrix Micro-services
• ERP
• Oracle ERP & CRM
• PeopleSoft FCM & HCM
• SAP Applications
• SAP PO/PI
• Alliance
• Lawson
• Vertex
• JD Edwards
• Workforce
• Kronos
• Microsoft Word
• Excel
• PowerPoint
• Visio
• Business and Financial software
• EDW
• Frontend and Backend Systems
• EDW
• IDW
• Cloud
• ServiceNow
• MS Projects
• Jira
• Confluence
• Rally
• Clarity
• MS Office
• Visual Basic
• Visual Studio
• Distributed Development Teams
• Iterative Development Strategy
• Program Management
• SDLC
• Agile
• Scrum
• Development Life Cycle Management.

PROFESSIONAL EXPERIENCE

Confidential

Senior Program Manager/Project Manager

Responsibilities:

• Partnering with Senior Managers, Directors and VPs on establishing program strategy. Leading and establishing collaboration between the business and IT on large business company initiatives; driving and influencing the execution on business solutions in Retail, Manufacturing, Supply-Chain and Finance and Reporting (Financial, BI and Management). Championing business, and IT projects to delivery, ensuring proper planning, aligning teams on scope, schedule for a quality development. Creating program charter, project scopes, schedules and program budgets. Managing cross-functional team leads on these enterprise business/IT project deliverables and dependencies.
• Oversight and tracking of the development efforts. Managing test execution.
• Developing and delivering a change management and cut-over plans for operational readiness. Providing end-user training and ensuring business process and business system adoption. Overseeing the cut-over and go-live execution. Working together with the business to resolve post-production issues.
• Running the stakeholder, project team and steering committee meetings.
• Resolving with leadership issues on competing priorities, critical risks and decisions.
• Mentors project and program managers on the PMO methodologies, guidelines and processes.
• Perform budget, forecasting and resource management duties.
• Utilizing multiple communication tools (i.e. SharePoint, ServiceNow, project plans, status reports) to report project status, progress toward key deliverables ensuring alignment between project teams and leadership.

Program Managing - Company MERGER

Confidential

Responsibilities:

• This project was related to a company merger and a divesture that required consolidation/separation of ERP (Lawson and SAP) for the following business functions: HR, Payroll, Real Estate, Tax, Freight, Transportation, Business and Finance, Accounting and Reporting (Financial and Management). Led cross-functional leadership meetings relating to merger, divesture and a company move to Seattle. My program responsibilities were to complete the system integrations in the company merger and business process design. I was accountable for defining the business program objectives and project stream execution. I created the schedule for each work stream within the program. I was accountable for cross-function team management.
• I was liable for aligning leadership, stakeholders and cross-functional project teams on program strategy. I worked with the executive teams to resolve critical issues, risks and enterprise constraints.
• Ensured that IT delivered functional and technical specifications and managed the software-development schedules ensuing that code being unit tested thoroughly. I managed the execution of testing, including UAT. Testing ensured that all g/l accounts and financial statements were reconciled.
• I managed the teams on business process-re-engineering in design work shops.
• Led cross-function, stakeholder, core leadership and steering committee weekly meetings and created and published the program status report.
• I developed and delivered a change management plan for operational readiness, end-user training, business process and business system adoption.

Program managing

Confidential

Responsibilities:

• This project was an SAP PI product upgrade project which consisted of two production and eleven non-production environments. The projects related to a middle upgrade supporting 3000 front-end business channels for sales, supply chain, inventory, warehouse systems, ERP data analytics, BI reporting and Infrastructural changes. I was responsible for the successful upgrade with multi cross-functional work stream efforts across environment's
• Built credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including SAP vendor.
• Produced the program charter, project scopes, schedules and project budget. Identify program activities and delivery sequences for execution. Focus teams on program objectives and track progress to ensure project milestones are on time, on budget and with the desired results.
• Managing cross-functional project leads and stakeholder teams on dependencies and project delivery.
• Established and managing program communications to project leads, stakeholder and leadership teams for consistent and accurate reporting
• Performed the monthly budget to actual analysis and forecasting.
• Determined project resource constraints and resolved with the resource managers. Supervised the vendor negotiations/selection processes and managed their deliverables.
• Worked with the cross-functional executives to resolve priorities, critical issues, risks and other enterprise constraints. I drove the executive, stakeholder and project team meetings. I was responsible for the weekly program status reporting.
• Delivered a change management operational readiness plan including establishing and managing a command center to resolve post-production business issues and production support