SUMMARY:

• Seeking a Project/Program Manager or Consultant opportunity to assist and guide companies as they streamline processes and transform the organization as a whole
• Over 15 years of invaluable expertise in Project Management
• Project Management Practices, Communications, Time Management, Six Sigma Green Belt, Human Resources, Organization Development, Business Writing, Accounting, Managing Employees, Recruiting, Behavioral Based Interviewing, Change Management, Process Improvement, Organizational Development, Call Center Processes, High Tech and Web Delivery

TECHNICAL EXPERIENCE:

VM ware versions 5.5, 6.0, 6.5, Citrix, ISE, PeopleSoft 8.3, 8.9, 9.1, 9.2, NIKU RPM, Remedy, HP Quality Center - Test Director, MS Office Suite, MS Project, Visio, IBM Websphere Web Content Management and Portal, Vingnette Content Management System, HTML, Interwoven TeamSite, Authoria, SharePoint, Web Trends Reporting, Business Objects and Oracle

EXPERIENCE:

Sr. Project Manager

Confidential

Responsibilities:

• Project Manager for the Infrastructure Group. Projects include; server and storage installations, environment upgrades, new application additions and data center migrations.
• Managed the building of a new data center including the purchase and installation of all of the infrastructure needed in the data center.
• Managed a project to migrate a data center to a new location and close the old data center.
• Managed the IT infrastructure in the building of a new 400 bed hospital on the campus of Stanford University.
• Drove 15 infrastructure projects having an estimated savings impact of $5m. Utilized Six Sigma and Program management tools to ensure project success.
• Interacted with a broad array of Confidential , Corporate IT and supplier resources to ensure infrastructure decommissioning activities were properly planned, organized, managed, and controlled to achieve cost savings.
• Managed supplier relationships to successfully solve complex technical issues resulting in minimal business impact and increased customer satisfaction.
• Managed suppliers to reduce inventory leading to internal operational efficiencies.
• Led skills development effort for infrastructure support staff in areas of project management, eProject, Business Objects and Program Management.
• Managed numerous networking projects including to add wifi in the new hospital and various switch installations and upgrades.

Sr. Project Manager

Confidential

Responsibilities:

• Manage HR/PeopleSoft projects working closely with functional experts, technology providers and other analysts ensuring completion of milestones within budget, tracking and maintaining issues log and action items, and advising project team regarding project scope.
• Coordinate information gathering and analysis, data migrations, testing, communication, and implementation phases on large, complex projects
• Provide recommendations to facilitate issues and problem-solve to arrive at solutions that result in few customizations and optimal system integrity and usability
• Translate business needs into business requirements providing expertise by identifying, evaluating and developing systems and business processes that are cost effective and meet user requirements
• Administer development and implementation of new HR applications working collaboratively with multiple project teams delivering a successful program roll-out
• Contributed to design and implementation of Confidential ’s HR Portal providing input on business requirements, functionality testing and user acceptance. Proactively identified issues, analyzed, and executed solutions for an effectual deployment
• Managed change management on multiple projects for all areas in Confidential including for the for the HR Service Center and Contact Center
• Managed projects with Adobe Experience Manager (AEM) for website creation and updating
• Managed the User Productivity Kit (UPK) implementation and managed the UPK process at Confidential
• Managed the program that used UPK as part of the curriculum
• Documented business process and created content entry guidelines mentoring a staff of 6

Program / Project Manager

Confidential

Responsibilities:

• Strategic Partner for Confidential Global Staffing, and Hiring managers to determine contingent staffing needs for technical, administrative, and financial positions in the US
• Developed new strategies to attract new contract talent into the organization
• Resolved all billing issues for customer by working with Customer Accounting Department
• Resolved any system/user issues and escalated as required
• Created and delivered performance reviews to client and managed employee relations issues
• Managed change management efforts through the adoption of a new HRIS tool which included client, suppliers and contingent workers from concept through implementation and launch
• Led all aspects of, including project management and deliverables of HRIS tool
• Trained new hiring managers, suppliers and contingent workers and independent contractors on how to use the HRIS tool.
• Communicated change and impacts to all stakeholders at appropriate level and vehicle
• Collected and analyzed metrics and reported to management and clients results
• Managed project to design, develop and launch onsite HR procedures manual and standardized processes for other locations
• Streamlined the reporting process for contingent staff on boarding
• Supplier management including: Managing all supplier relationships on behalf of the client; Conducting quarterly performance reviews with suppliers; Interviewing and recommending new suppliers when needed

On Site Program Manager

Confidential

Responsibilities:

• Human Resource Generalist for the temporary workers at the site
• Managed change management implementations of a new requisition process which included communications and hiring managers and senior management on the new process
• Project Managed Clean Room procedure process improvement analyzed business requirement, streamlined processes; create and completed change management and communications to ensure stakeholder readiness and successful adoption
• Responsible for all of the Human Resource functions, including recruitment,, discipline, payroll and benefits management of the temporary employees at Confidential
• Managed the entire payroll for the temporary workforce at the site, approx. 350
• Developed new strategies to attract new contract talent into the organization

ON SITE PROGRAM MANAGER

Confidential

Responsibilities:

• Human Resource Generalist for the temporary workers at the site
• Responsible for all of the Human Resource functions, which involved recruiting,, discipline, payroll and benefits management of the temporary employees at Confidential
• Developed and maintained various reports on staffing needs and turnover analysis reports
• Managed the entire payroll for the temporary workforce at its height was 1500 temporary workers
• Primary responsibility for temporary workers for multiple locations across many states