Project Manager Resume

SUMMARY

Has a knack for figuring out how to get things done even when in unfamiliar knowledge areas.
IT HR Manager with 8+ years of management experience with IT Service Delivery and HR responsibilities, often in a virtual environment, including hiring, retaining and developing employees, mentoring other managers, direct customer interaction in high pressure situations.
PMI certified Project Manager with 20+ years Project Management experience with strong record of delivering high quality projects that meet requirements and cost constraints.
Certified Information Systems Security Professional (CISSP) with 8+ years of Identity and Access Management delivery, governance and compliance experience supported with US - only and global teams in both Commercial and US Public sectors.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Mentored new managers and managers new to DXC in areas of Workday HR system, Taleo recruiting, and business processes
Managed dedicated security provisioning team for specific DXC clients
Met with DXC clients to determine requirements of security-related systems. Documented common understanding which became business agreement for operational delivery work.
Developed schedules, test plans, operation and system documentation and reviewed components with technical teams and clients to ensure all work completed per agreed upon requirements

Confidential

Project Manager

Responsibilities:

Managed all Security-related activities for large transition project for a large California county
Used contract requirements as basis for Requirements Traceability Matrix (RTM) and matched them to planned technology and application changes to ensure all requirements were included in plans
Developed project schedule for security tasks that directly supported requirements and planned changes
Performed gap analysis to identify strategies if differences existed in client requirement and planned solution
Negotiated with Clients to determine if new or changed requirements could be included in current project scope or if the changes needed to be included in subsequent projects

Confidential

Project Manager

Responsibilities:

Maintained steady, consistent leadership of Identity Practice team after unexpected departure of previous Practice Principal and two Senior Product Managers while new company was forming
Built foundation for team to start growing again by encouraging training, identifying new project opportunities and working with new managers to make teams feel secure and ready to succeed
Provided quality responses to RFIs/RFPs to commercial, State and Local government and Federal government entities including project plan, risk management and financial data.
Created a dedicated Credential Management Product Development group
Continued development of new Identity as a Service (IDaaS) product and helped development team ensure its production-readiness including necessary documentation, processes, extended support groups (help desk and tier 2 and 3 support), escalation processes.
Performed market analysis with team to identify requirements for possible new Security-related applications and planned new product development based on research of industry requirements
Contributed to white papers and marketing documentation for current and new solutions

Confidential

Service Delivery Manager

Responsibilities:

Managed leveraged US-located support teams to ensure team met customer security requirements
Maintained fiscal year financial reporting on account by account profitability for Identity Practice
Responsible for talent acquisition management for Cybersecurity Identity Practice - identifying appropriate resumes, conducting screening interviews, tracking on-boarding activities
Updated documentation and processes as needed when client requirements changed