EXECUTIVE SUMMARY:

Project Manager with 16 years of Information Technology (IT) and business management experience in both the public and private sector. Familiarity with infrastructure concepts and architectures surrounding private/public/hybrid cloud including virtualization, converged / hyper - converged architectures, high availability, disaster recovery, automation, and orchestration.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta

Senior Project Manager

Responsibilities:

• Managed large database & application moves.
• Led projects to install new Exadata devices and migrating Oracle databases to the new devices.
• Developed project plans including timelines and budgets.
• Managed the new operational model and process for Exadata.
• Reported project deliverables to management and steering committee.
• Managed the installation of Exadata devices database migration.
• Managed and coordinated multiple .NET Azure migrations onto a private Azure cloud.
• Managed multiple active projects in various stages of execution Confidential any given time.
• Followed the client's project management methodology and the already defined structure and templates for these multiple migration projects.
• Coordinated task level activities, identified and managed issues and risks, and performed appropriate escalations and notifications.
• Managed Saleslogix and Marketo separations and moves to cloud environments.

Confidential, Atlanta

Senior Project Manager

Responsibilities:

• Manage design and implementation of all IT infrastructure for new builds and retrofits, including telecomm, server, desktop and network infrastructure.
• Responsible for initiating, planning, executing, controlling and closing of infrastructure projects
• Write request for proposals for voice/data infrastructure including Cat6 and Fiber cable plants
• Interface with architects, cable vendors, phone vendors and allocation of resources.
• Expert in fiber installations, voice and data networking build outs
• Translates generalized customer business goals and objectives into concrete strategy and tactical plans.
• Coordinates the identification of all deliverables, sequence of all activities and tasks necessary to complete the deliverable, the effort required to complete each task, assignment of deliverables to an owner, cost of the analysis and planning phase of the project. Incorporates the deliverables in a work breakdown structure.
• Assigns tasks to team members and monitors tasks to completion. Initiates actions to keep project on schedule within budget with agreed upon scope

Confidential, Atlanta

Senior Project Manager

Responsibilities:

• Managed the implementation of Confidential phone system in Dalian Dominican Republic. (Voice, Servers, Users).
• Managed the move of Call center site (Voice, Servers. MPLS, Users.)
• Successfully led the Closure of Data center and move of infrastructure to Bridgewater data center hub site (Voice, Servers. MPLS.)
• Managed the delivery of VPN services
• Managed the move of AS400 from Malaysia to Tulsa data center.
• Managed planning, migration, and decommissions of multiple client servers from one datacenter to new datacenter.

Confidential, Atlanta

Senior Project Manager

Responsibilities:

• Managed the Rack/Stack/Power up of Confidential and Storage equipment (3par, Brocades, ESL and D2D).
• Managed the installation of Confidential wireless routers and access points for multiple Datacenter/Hub Building Moves.
• Managed the implementation of Firewalls, Routers & IDS/IPS equipment
• Managed the onsite implementation and circuit provisioning support.
• Conducted site surveys for the installations of Confidential firewalls.
• Managed the build out of VMware ESX into datacenter.
• Managed the installation of Confidential TelePresence ISDN Gateways
• Planning, organizing and directing the installation efforts of internal Motorola resources and/or subcontractor personnel.
• Successful completion of assigned projects on schedule, within budget, and according to contract requirements and prescribed quality standards.
• Developed clear understanding of all contract requirements and negotiating all installation subcontracts.
• Controlled inventory of equipment and parts.
• Coordinated all system training, optimization, testing, and acceptance.
• Prepared budgets, reports, and scheduling for reach project assigned.
• Prepared bids and quotes for Systems Integration.
• Ensured the profitability and customer satisfaction of the project.

Confidential, Atlanta

Senior Project Manager

Responsibilities:

• Managed multiple Active Directory migrations.
• Manage 50 server moves to a new datacenter (P2V, P2P, V2V) using such tools as robocopy and platespin, which included the migration of multiple applications.
• Infrastructure management projects (HW refreshes, deployments, network upgrades, security, database installs, OS upgrades)
• Managed the implementation of Confidential wireless Access Points (Aironet series)
• Identified and mitigated risks; develops and implements risk mitigation plans.
• Procured internal and external resources. Allocated project staff with the required competencies to meet the project objectives.
• Drove strategic relationships between internal and external teams. Resolves issues between internal and external groups.
• Managed complex vendor relationships.

Confidential, Atlanta

Senior Project Manager

Responsibilities:

• Managed the move of PNA Internet applications from Secaucus to POK DC which included 10 servers (including Databases) and 6 interconnected applications including Confidential .
• The servers were moved using such tools as robocopy and platespin, which included the migration of multiple applications
• Responsible for direct communication to relevant senior stakeholders. Leads complex communications and negotiations with internal or external clients.
• Led proposal preparation, statements of work, and estimation of costs. Evaluates project proposal against organization’s strategic objectives.

Confidential, Atlanta

Senior Project Manager

Responsibilities:

• Prepared - Managed the assessment of datacenter needs. Managed the development of the Datacenter overall concept.
• Design - Led the development of statement of work, bill of materials and issuing of purchase orders for build out.
• Acquire - Coordinated the shipment of equipment (mixed routing environment of Confidential and Confidential routing) and deliver of equipment into suite.
• Managed the Rack/Stack/Power up of Confidential and Confidential routers and Storage equipment (3par, Brocades, ESL and D2D).
• Managed the installation of Confidential wireless routers and access points (Aironet series) for multiple Datacenter/Hub Building Moves.
• Managed the implementation of Firewalls, Routers & IDS/IPS equipment
• Coordination of configuration of equipment and test & turn-up.
• Managed the onsite implementation and circuit provisioning support ( Confidential ).
• Managed the build out of VMware ESX into datacenter.
• Managed the installation of Confidential TelePresence ISDN Gateways
• Managed the MPLS installation for 52 agencies, which also included, site surveys for each location, dual circuits and the migration of agencies applications to the new MPLS.
• Managed Active Directory migrations of 200 users using ADMT. Also managed the standup of the supporting hardware.
• Manage 100 server moves to a new datacenter (P2V, P2P, V2V) using such tools as robocopy and platespin.
• Managed customer server integrations (Site surveys and System analysis) into a data center environment.
• Planned, executed, monitored & controlled projects to successful closure
• Managed risks and issues in the project
• Managed large IT Infrastructure Service Transition and Transformation, involving ITSM/ITIL process and frameworks
• Analyzed and managed stakeholder expectations
• Accountable for project deliverables and managed the project team

Confidential, Atlanta

Senior Project Manager

Responsibilities:

• Lead the implementation of Confidential ASR9000s routers 12 customer sites in 3 different markets
• Managed the Rack/Stack/Power up of Confidential ASR9000 and CPT equipment
• Coordination with customer and carrier in regards to design and implementation of router equipment.
• Coordination of configuration of equipment and testing.
• Managed the onsite implementation and circuit provisioning support.
• Worked with cross-functional directors to determine resource allocations for the project.
• 3rd party product integration and vendor resource management.

Confidential, Atlanta

Senior Project Manager

Responsibilities:

• Managed the migration of 200 Windows 2000 servers and desktops to Windows 7 environment.
• Also, managed the decommissioning of the existing servers.
• Successfully planned, scheduled, and tracked all tasks required to complete the replacement of over 250 high-end desktops & laptops with a budget of over $500k.
• Completed the successful migration of 6 production databases from one storage area network to a new data center storage hardware
• Managed the migration of 300 production and 300 non-production VM servers to ESX 4.1.
• Managed the implementation of 30 firewalls into a datacenter environment.
• Managed the move of 4 Call centers that included the integration of Confidential Unified Communication manager into an existing environment.
• Managed migration of Lotus Notes applications & Dashboard to SharePoint

Confidential, Atlanta

Senior Project Manager

Responsibilities:

• Managed upgrade of client’s circuits to MPLS with installation of new circuits and routers (10 Client Sites)
• Linked 55 client locations via MPLS (formerly Frame Relay) and IP SEC to central NOC in Atlanta. This provided the company cost savings of $1.8MM per year
• Manage I-3 VOIP Phone system upgrade for over 250 call center customers.
• Reduced network-related helpdesk calls 85% upgrading company network including replacing switches.

Confidential, Atlanta

Senior Project Manager

Responsibilities:

• Managed a team of Network Specialists to configure provision and automate the setup of key network capacity elements.
• Managed the installation and configuration of Lucent Firewalls into multiple data centers
• Managed fiber optic upgrade project for 4 datacenters.
• Vendor management included Nortel, Lucent and Confidential
• Provided ongoing project analysis, mitigated “scope creep,” communicated project status, and identified and resolving project issues and constraints.
• Monitored project activities and advised staff of issues due to resource availability
• Oversee all facets of project lifecycle, including initiation and planning; change, risk, and issue management; and guiding QA teams.
• Utilized Confidential & Confidential proprietary ITUP methodology using PRISM and CMPM
• Used Agile methodology to manage Confidential & Confidential projects.

Confidential, Atlanta

Program Manager

Responsibilities:

• Reported to senior management, the project portfolio status with budget, schedule and risk reports using Project Server & Portfolio Server.
• Managed the implementation of Microsoft Project Server 2007.
• Worked with cross-functional directors to determine resource allocations for all projects including Virtualization and SAN projects
• Teamed with product development to integrate customer data into new products that increased revenue and customer satisfaction.
• Championed projects that provided self-managed, managed, and co-location hosting services to startups and small to mid-size businesses.
• Implemented Fiber Attached SAN infrastructure as a client offering, project was fast-tracked to get to market sooner for competitive purposes, launched on-time with immediate results recognized from Sales.
• Managed a Program that provided CRM system with two sub-projects merged that engineered the Great Plains platform and provided the software development to enhance the customer facing on-line product web view.
• Managed day-to-day a large pool of cross-functional teams, such as, Product & Software Development, Product & Sales Engineering, Marketing, Sales, and Support to gather requirements, discuss project status, queue-up on marketing releases, and synch the overall timeline.
• Led executive team in the development of a strategic plan for project management aligned with corporate objectives and goals.
• Assisted with preparation of documentation and technical writing for customer facing material.

Confidential, Atlanta

Program Manager

Responsibilities:

• Facilitate regular project meetings where issues and action items are formally captured. Schedule separate smaller meetings as needed to resolve open issues separate from project team meetings
• Consulted on an enterprise-wide corporate initiative that rolled out a new asset management tool for 65,000+ company hardware devices, including PCs and Servers, realized compliance improvements and accuracy of assets for maintenance agreement negotiations (1+ years).
• Consulted on corporate-wide business process redesign effort to develop a single repeatable process that merged cross-functional groups, systems and applications, which resulted in 90% reduction in redundant systems and associated costs (8 months).
• Managed client expectations throughout the project lifecycle while proactively resolving issues, mitigating risks, and resolving escalations.
• Defined system roadmaps, develop and maintain project timelines, and lead team and Op Reviews.

Confidential, Atlanta

Manager of Project Portfolio Management

Responsibilities:

• Implemented Project Management Office
• Develop best practice processes for project planning, budget tracking, schedule tracking
• Monitored IT resource allocation
• Developed Project change management process for the IT organization
• Reported to senior management, the project portfolio status with budget, schedule and risk reports.
• Monitored and controlled all IT projects with multi-million-dollar budgets
• SAP implementation $4.7 million
• WAN Modernization Upgrade $1.3 Million
• Commercial (Content) web portal $1 Million
• Worked with senior management, business analysts and technical managers to develop scope and business case for new IT solutions
• Monitored IT project progress and controlled IT budget efflux to ensure objectives are met in accordance with prescribed priorities, time and budget limitations
• Worked with other IT Directors and senior management to develop the overall IT and Project Budgets Cost Centers
• Developed IT Purchase Order Process
• Developed Strategic Business Impact Analysis & Risk Assessment Plans
• Held requirements gathering /signoff sessions with executives and development team (JAD Sessions)
• Managed and monitored Internal and External (Vendor) resource allocations for all projects

Confidential, Atlanta

Project Manager

Responsibilities:

• Managed mainframe infrastructure projects such as zOS mainframe operating system upgrade and Enterprise Change Control process upgrade.
• Managed Datacenter move of both mainframe and distributed systems.
• This project also included external vendor negotiation and coordination.
• Worked with Development Managers to identify project scope, determine project resource requirements and to identify and resolve resource conflicts.
• Developed cross-functional project plans for client implementations/enhancements, which included timelines, dependencies, work break down structure, and resource allocation.
• Assessed project feasibility, gathered business requirements, and executed project plans for several initiatives that were part of the $4.5MM budgeted for Enterprise Change Management Program
• Selected to participate in the implementation of ITIL program.