Project Manager Resume

PROFESSIONAL SUMMARY:

Veteran IT pro who has successfully enhanced various organizations for years through a unique balance of soft & technical skills - bringing order to chaos within more challenging scenarios. Ongoing corporate s are due to combining aptitude for technical learning with interpersonal/communication, natural organization talent, & versatile technical writing/documentation ability. Multi-hat roles are a distinct forte.

TECHNICAL SKILLS:

Soft Sills: Project/Program Management (PMI CAPM), HR Management, Nonprofit Management

Technical: VMware VC-VIP (4.0), CCNA (8/04), MCSE (4.0), LAN, Novell

JOB TITLES SUMMARY:

Confidential

Project Manager

Confidential

Business Systems Analyst

Responsibilities:

Increased success in meeting Service Level Agreements through tenacious tracking (especially as early morning primary queue manager), team & customer communication & "how to" documentation
Asset Management - Discovery
Organized, coordinated & subsequently completed annual scope (1600+ systems) 3 months early
Expanded discovery service offering for ad hoc/business partners (500+ systems in first 6 months)
High Performance Computing - Parallel Processing Clusters - Virtual Cluster (VC) management
Oversaw efficiency program on 4 primary VCs that has netted a 33% increase in throughput, 47% increase in allocation efficiency & 82% reduction in queue times for entire fiscal year
Data Center monthly maintenance
After reorganization based on tech & process savvy skill set, the team enjoyed 75% reduction in resource hours with a 95% reduction in post weekend issue remediation calls.
Researcher & implementer in unfamiliar or uncharted scenarios
Have supported all aspects of local & remote infrastructure (during entire career) including data centers & labs primary support for front end systems, servers (Windows, ESX/i), Equallogic storage, & secondary support of switches & routers building development/testing labs from the ground up
99.9% up time as system administrator for data centers
100% data restoration through resolute back up tracking & remediation & redundancy strategies (including client & flat file DB backups) on distributed (Veritas) & centralized architecture (Omniback Data Protector)
Quick learner of unfamiliar technologies, architectures & applications
Hitachi ID Password Manager- installation, documentation, support, hand-off
Everdream Cloud Patching Solution - local lab, VMware, & development lifecycle support including new implementation of test stack for Shavlik releases prior to production patch application
Data Migrations & System Refreshes:
Took over desktop refresh project that was behind schedule & completed 2 months early
Revamped new hire system delivery process & went from 2 or 3 day wait for new hires to 99% "ready to go on first day" complete with systems, logons, access to appropriate resources & robust welcome packet.
Migrated data for move from old to new corporate headquarters decommissioned labs after acquisitions

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