Project Manager Resume

SUMMARY:

Wide - ranging experience in Interim Management and Management Consulting of over 25 years in Information and Communications Technology with expertise in Performance Improvement and Business Transformation.
Customer focused, business driven, quality minded, leader and coach, team player, and multicultural expert with many years in Executive Management, more than 15 years of management experience in Software Development, and over 10 years in Operations, Customer- and Supplier Management.
Management of large and complex assignments - outsourcing, transition & transformation, and continuous improvement projects. More than 20 years of PMO and IT Governance implementation and management - PMP, PRINCE 2, EVM.
Extensive experience in Systems Development & Integration, implementation of COTS and SaaS solutions. Three years of experience as an Agile coach - Scrum, Kanban, Scaled Agile Framework, and DevOps.
Engineering of Network- & IT Operations, Customer Service Management, Product Development, and Supply Chain. Lean Six Sigma (6σ) projects and ISO20000 Certification consulting. Lean Six Sigma, Kaizen, ITIL, TQM, and CPP.
Creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance - Strategy Deployment/Execution, Balanced Scorecard, Prosci ADKAR® model.
Interim Management at COO level and coaching of senior managers at major corporations. Agile coach, trainer and mentor of Project Managers and IT Operations Managers
Team management of up to 100 people directly, and an additional 200 people indirectly through service providers in multinational (virtual) teams consisting of senior managers & specialists

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

Establish and manage the State‘s Enterprise PMO function;
Institutionalize effective Governance and PM Process Improvement Planning;
Oversee the implementation of Agile frameworks;
Monitor and manage performance of a $660M project portfolio;
Communicate Process Assets, Relationships and Culture;
Implementation of Service Management processes and system (ServiceNow).

Confidential

Director European Projects

Responsibilities:

Responsible for the System Integration business, including P&L responsibility for all projects (Stock Exchanges, OSS/BSS) in Europe.
The services ranged from prime contract management, quality management to project management services with an annual turnover
Used Waterfall SDLC in software development.

Confidential

Project Manager

Responsibilities:

Responsible for the implementation of a PMO and governance program for major European bids and projects across Sales and Support groups.
Used Waterfall SDLC in software development. Rescued major projects in distress.
Provided standards and procedures for proposals, prime contracts and project management based on PRINCE2, trained well over one hundred European employees, and rescued various projects with prime contracts.

Confidential

Senior Manager

Responsibilities:

Responsible for Confidential development in support of the European Operating Companies including execution of major integration projects.
Used Waterfall SDLC in software development.

Confidential

Vice President, Product Development

Responsibilities:

Responsible for the development of the financial services products and network infrastructure for clearing and settlement operations in the securities industry.
Established and managed the technical operations, initially in Confidential .
Met all target completion dates for product development, and recruited a 22 person team for computer operations, product development and customer support.

Confidential, Lowell, MA

IT Director

Responsibilities:

Responsible for IT Systems Development, with Waterfall SDLC, and IT Service Operations for the Dutch subsidiary.

Sr. International Project Manager

Confidential

Responsibilities:

Responsible for the development and implementation of enterprise-wide sales administration and distribution systems architecture with interfaces to manufacturing and finance systems, including the co-ordination with world-wide sales subsidiaries and manufacturing plants.

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