Project/program Manager Resume
4.00/5 (Submit Your Rating)
New York, NY
SUMMARY
- Candidate is a Senior Project, Program and Portfolio Manager, Business Optimization and Systems Specialist, who can adapt to the ever - changing technological landscape.
- Engagements span communicating and implementing project management methodologies to strengthen internal processes, as well as, developing and implementing strategies and business models that enable clients to take advantage of the emerging digital landscape by extending their brands and programming in traditional and new media.
- Accustomed to managing large scale budgets ($5 million+ Programs).
TECHNICAL SKILLS
METHODOLOGIES: Agile (SAFe/XP/Scrum), Lean, Waterfall, RAD, RAID, OPM3, PMI
AGILE TOOLS: MS Project Server/Jira Agile/VersionOne
PROFESSIONAL EXPERIENCE
Confidential, New York NY
Project/Program Manager
Responsibilities:
- Setup Prioritization Structure for intake requests that support enhancement requests for all company channels (e.g. Trade, Education, Book Fairs, e-Commerce Parents/Teachers stores)
- Designed Support Model and online request ticketing system to support MDM support requests and developed Training Portal for MDM Education
- Guide Roadmap Structure for strategic initiatives (onboarding Canada/International entities)
- Drive Release Planning and Resource Capacity Management (EPICs, Stories)
- Liaison with other Program Leads (Core Services, Integration Services, eCMS, Digital) to coordinate delivery of incoming and outgoing data requests
- Responsible for all vendor management activities for 3 rd party providers (SOWs/Contracts/Negotiation)
- Oversight management of execution teams on daily basis (SCRUM sessions) - onsite and remote/offshore personnel
- Provide updates to all C-Suite stakeholders through in person presentations and Town Halls
Confidential
Technical Program Manager
Responsibilities:
Responsibilities:
- Leading the WORKDAY Platform Project: Managing the development of agile stories/requirements to build out the platform for the Finance, Corporate Accounting, Core Procurement and HCM Areas; subsequent prioritization and resourcing/budgeting. Portfolio/Program Management responsibilities.
- Transformation activities in Finance PMO dedicated to Tech and Non-Tech initiatives; responsible for developing Project Management Standards, Vendor Management Standards, Project/Portfolio Prioritization and Resource Utilization Models for value driven delivery. Blended Waterfall/Agile Modeling.
Confidential, New York NY
Agile Lead Project/Program Management
Responsibilities:
- Designed and supported Agile Transformations, including training executives, functional managers, scrum masters, product owners and teams; developed training and best practices tools
- Delivered hands-on coaching and leadership of teams in scrum, Kanban and Lean practices - from daily meetings, planning, self-organization, estimation, limiting WIP and removing obstacles to enhanced performance of the team (trained 8 teams) (Shu-Ha-Ri)
- Aligned executives, organizations, leaders and teams on Agile Values and Principles; Drives results through teams Being Agile over simply doing agile practices; Applies ‘inspect and adapt’ through and across team, program, architecture and business levels; orchestrate Scrum of Scrums meetings (SOS)
- Be a Change Agent, fluent in using both Agile and Program Management to resolve conflicts and powerfully shift an organization through any resistance to change and into high performance; Assist in negotiation of Program Epics and Features amongst Product Management Stakeholders, as well as, User Story requirements at the team level
- Stress Automation and importance of QA Test Driven Development TDD in User Story Development/Execution
- Development Team Management: Manage core functionality build outs and enhancement work streams through requirements prioritization (stories); teams consist of both onshore and offshore resources (remote teams); RAID Management
Confidential
IT PMO Portfolio Manager - PMO Builder
Responsibilities:
- Building a Project, Program and Portfolio Practice under the PMO umbrella (managing 12 Project Managers); instituting best practices, business process work flows and documentation and training project management principles to IT Development Team and Project Management Leadership, as well as, end-users. Extensive writing and content driven initiatives, including the development of an IT Services Model. Lead BPM Team for Institute-wide change initiatives
- Develop Technology Strategies based upon cutting-edge technologies; perform due diligence relative to solutions, create recommendations and business cases and ROI metrics; manage $2-million-dollar Portfolio of Programs
- Full lifecycle enterprise solutions development and deployment, including: internal development, vendor assessments, business process analysis and optimization, impact and risk analysis, and global implementations (Revamp of IIE.org Website, Internal Grants Management System, CRM, DAM, HRIS and Talent Management System, Time and Expense Systems)
- Creating a Change Management Methodology for the IT Infrastructure Team and advised on subsequent IT system design
- Lead Social Media Reporting and Analytics Working Group for the Institute; consult on defining success metrics
- Created “Lunch-n-Learn” series for teaching project management principles institute-wide
- Developed business cases on retirement of legacy systems and infrastructure upgrades - Cloud (Saas) Development, VOIP, FOIP
