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Senior Program Manager Resume

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SUMMARY

  • Program Manager and Confidential with over 20 years of proven experience in leadership, military healthcare, electronic health record programs, logistics, and organizational development. Possesses a comprehensive background in project management, program management, risk management, regulatory compliance, and quality assurance. Skilled trainer recognized for consistently building result - oriented and top-performing teams operating within challenging environments.
  • Adaptive critical thinker equipped with advanced problem solving, interpersonal communication skills, and attention to detail.
  • Career supported by a Master of Arts in Organizational Leadership and pursuit of Project Management Professional (PMP) certificate and proficient in MS Office Suite.
  • Possesses Top Secret/SCI Clearance/Polygraph clearance.

AREAS OF EXPERTISE

  • Quality Assurance
  • Safety Awareness
  • Root Cause Analysis
  • Regulatory Compliance
  • Organizational Development
  • Risk Mitigation
  • Stakeholder Engagement
  • Policy Implementation
  • EEO
  • Budgeting and Forecasts
  • Training and Mentoring
  • Continuous Improvement
  • Mentoring
  • Performance Metrics
  • Cost Reduction
  • Time Management
  • Process Remediation
  • Project Lifecycle

PROFESSIONAL EXPERIENCE

Confidential

Senior Program Manager

Responsibilities:

  • Provided executive leadership to over 1K senior and executive personnel across a wide range of operations and programs, including performance appraisal, quality control, organizational development, talent management, safety awareness, morale, discipline, risk mitigation, health & hygiene, and regulatory compliance.
  • Ensured conformance to all applicable legislative directives, including OSHA and EEO. Executed root cause analysis to identify potential vulnerabilities and issue corrective actions.
  • Interfaced with a broad range of external stakeholders to ascertain business requirements and scale solutions geared to meet urgent needs.
  • Introduced policies and protocol geared to raise process improvement and reduce cost by over $5M by analyzing and prioritizing programs that adhere to employer objectives.
  • Spearheaded the modification, augmentation, and deployment of several innovative training programs for numerous electronic health care record programs for regional operational assets.
  • Orchestrated training and development for over 20K newly reporting personnel while effectively managing long-term training plans.
  • Oversaw and supervised over 26 program managers responsible for over 1K programs and projects including implementation, installation and training vital to national security stakeholders with a 100% success rate.
  • Oversaw the qualification, training, and supervision of over 165 personnel with direct responsibility for over $20 million in Unmanned Undersea Vehicles (UUV), support systems for safety programs, and calibration programs critical to national security interests.
  • Subject Matter Expert on Undersea Medicine in Pacific Region pertaining to Military Health Systems, Health Promotions, Public Health, Dental and Medical Health Readiness for the Submarine Force.
  • Carried out weekly meetings and executive briefs with High Level Senior Military and Executive Leaders on current status and impact of operational programs regarding National Security tasks.
  • Proactively mitigated risk and streamlined program management initiatives to reduce all certification periods by 30% and achieve an average reduction of 10 days per key milestone.
  • Managed the project integration, installation and upgrade for several new electronic health record programs including training for over 40 health care professionals while providing comprehensive quality assurance, risk analysis and corrective actions for operational strategic national assets.
  • Senior Manager for over 250 professional medical personnel and doctors providing Medical and Occupational Health services to approximately 10K beneficiaries while increasing medical readiness and surveillance programs by over 65% and reducing the loss of over 125K manhours
  • Steered over 125 Naval operational programs and supply budgets valued in excess of $5M through conducting advance planning for 18 months of mission taskings, equipment installation, upgrades, and post-operational briefs.
  • Audited and re-mediated over 7K Naval Occupational Safety, Health, and Equal Opportunity programs as well as over 10K Naval Operational Programs to produce the highest program recognitions on performance evaluations in the top 10% in the Pacific region.
  • Devised a rapid deployment Medical Rescue Program utilized worldwide in 24 hours to proliferate savings of over $1.2M.
  • Drove front line supervisor’s promotion rates up to 37% above the Navy average.

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