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Project Manager Resume

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Philadelphia, PA

SUMMARY:

An experienced Project Manager having PMI and agile methodology . Strong background in managing SLA’s and vendor governances. Excellent communication and organizational skills with a solid understanding of working with diverse teams as well as the ability to respond positively to pressures of time and workload. Possess a strong aptitude in navigating a variety of reporting relationships within a highly matrix organization

AREAS OF PROFICIENCY:

  • Budget Mgt./Reporting
  • Vendor Mgt./RFP/RFI and Governance
  • Process Improvement Methodologies/IT Road Mapping
  • Excellent interpersonal and problem - solving skills
  • Outstanding organizational/ SDLC / Scrum / User Story Development

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Project Manager

Responsibilities:

  • Project managed the O365 Security Enhancement Project, involving Confidential, Centers and infrastructure teams.
  • Lead the development of User Stories resulting in accurate requirements getting delivered
  • Project managed the rollout of MS Teams to Confidential.
  • Resulting in a smooth transition by ensuring, support and communications were delivered

Confidential, Oaks, PA

Project Manager

Responsibilities:

  • Managed the implementation of MS Dynamics and Office 365 beginning with User Stories sessions from the business resulting in developing the requirements and backout points, resulting in 100% success rate
  • Manage vendor project plans resulting in identifying details needed for the project success
  • Ensure support processes were in place, Change Management and Implementation Plans prepared and signed off for ‘go live’
  • Manage weekly and monthly status of ongoing and upcoming project efforts to senior leadership

Confidential, Philadelphia, PA

Sr. Project Manager

Responsibilities:

  • Managed implementation planning activities by working with technology teams, vendors, business and technical project managers, to develop implementation plans and implementation dependencies. Resulting in 100% success rate
  • Responsible for building project plans for all releases in order to define all milestones ensuring execution is tracking to plan
  • Collaborate with the business and business leadership, to develop and define migration plans as well as to ensure the adherence to the long term program roadmap

Confidential, Philadelphia, PA

Principal Consultant

Responsibilities:

  • Partnered and consulted with the client’s technology support teams, suppliers and internal stakeholders to design the outsourced Vendor Governance Services, including their contract negotiations while supporting the outsourcing reports and metrics .
  • Advisor to the client, providing proactive and responsive guidance regarding IT Vendor Governance best practices in the areas of, but not limited to: Contract Management/Managed Services, Governance Administration, Invoicing and Service Level Management and RFP’s

Confidential, Philadelphia, PA

Sr. Project Manager

Responsibilities:

  • Project managed the Microsoft Re-Negotiation Global Contract Project and the day to day tasks under the Microsoft Enterprise Agreement contract with negotiation results of $1 million in savings
  • Project managed Confidential ’s IT Contract Workflow tool implementation resulting in an improvement to the overall process of managing vendor contracts and content

Confidential, Philadelphia, PA

Program Manager

Responsibilities:

  • Project managed the Confidential ’s Schedule System implementation, resulting in 100% client satisfaction while managing the 3 rd party vendor, Lockheed Martin while delivering on time and within budget of $250k
  • Managed the project’s overall deliverables including the BA deliverables, responsible for delivering the Discovery, Requirements and Design resulting in the application releases efficiency
  • Managed the phase deliverables, tracked milestones and the incurred expenses versus planned expenses as well as scheduled roles and resources, evaluated risks and recommended contingency plans .

Confidential, Camden, NJ

Senior Project Manager

Responsibilities:

  • Negotiated the contract and managed the day to day operations with the Confidential Service Desk including but not limited to the vendor’s SLA’s for incident and problem management resolution to closure .
  • Managed the Microsoft True-Up processes during the divestment of Godiva and the merger of Australia’s Confidential ’s and Confidential Soup Confidential divisions
  • Project managed the Remedy Application tool enterprise project; from requirements to deployment using the SDLC methodology . Integrating the tool with the Remedy instance in Australia and the Confidential
  • Developed and managed key reports from the incident and problem management modules, evaluating trends and recommending and implementing the knowledge management library, creating a proactive approach in operational effectiveness

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