PROFESSIONAL PROFILE:

• Scrum Master with 6 years’ experience in advanced technologies for security and retail multinational clients.
• Extensive knowledge of Agile (Scrum \ Kanban) and the Waterfall software development life cycles.
• Trusted advisor, creative conflict manager and skilled communicator.
• Transformed waterfall teams into high performing cross functional agile teams. (Scrum, Kanban, Jira).
• Ensured and promoted SAFe quality practices within teams without risking the project delivery
• Respected team leader who successfully collaborates with others and provides support to the teams using a servant leadership style whenever possible hence leading by example
• Exceled in adapting to a dynamic environment with constantly changing requirement while coaching and developing self - organized teams and cross functional teams
• Took responsibility for managing dependencies between scrum teams, vendors and users at all skill levels collaborated within the Scrum Master network especially in regards to items necessary for product release.
• Resolved impediments, conducted standups, retrospectives, planning sessions, protected teams from outside distractions and created tracking plans
• Experience working with distributed team and offshore or near-shore vendors
• Trained and mentored team members on ways to use scrum processes to improve efficiency and reduce production times.

HANDS ON TRANSFERABLE SKILLS:

• Jira
• Kanban
• Crystal
• Lean
• Confluence
• ShadowTrack
• Windows 7/10
• Microsoft Office
• Agile Methodology
• Training and Development
• Ability to function in a fast paced environment with shifting priorities and tight deadlines.

PROFESSIONAL EXPERIENCE:

Confidential, Plano, TX

Scrum Master

Responsibilities:

• Responsible for on-time, in-scope and in-budget delivery of large scale projects and leading multiple project teams
• Provided clear reporting of project status across all projects via executive dashboards that include: timelines, milestone tracking, budget status, issue identification, and resource management
• Guided the team and organization on how to use Agile, Scrum and SAFe practices and values to delight customers
• Supported and educated the Product Owner, especially on grooming and maintaining the product backlog
• Guided teams on self-organization to fill the intentional gaps left in the Agile\Scrum framework
• Removed impediments and guiding the teams to finding the right personnel to remove the impediment.
• Built a trusting and safe environment where issues can be raised without fear of blame, retribution or being judge with an emphasis on problem solving
• Facilitated discussions, decision making and conflict management.
• Assisted with internal and external communication, improving transparency and radiating information
• Collaborated with the development team to enhance software features on mobile devices, applications and consumer electronics

Confidential, Dallas, TX

Scrum Master

Responsibilities:

• Supported and educated product owners, especially with respect to refining and managing the product backlog and decision making
• Supported and facilitated Agile practices including daily standup, sprint planning, backlog refinement, sprint review, retrospectives and processes, ensures integrity of Scrum Process
• Demonstrated servant leadership, acting as an agile role model for others within and around the team
• Facilitated conflict resolution, team decision making, while advocating and demonstrating collaboration across team and organization
• Demonstrated user and admin competence with current agile tooling
• Mentored Development Team and Product Owner in agility, ensured understanding and respect for Scrum values
• Worked with technical team on updating and enhancing company website, IOS and Android mobile applications
• Ensured that team was fully functional, cross-functional and productive, shielding team from outside interference
• Worked with entire product lifecycle to help with the management of translation tasks, to identify needs, and delivery of properly translated strings

Confidential, Irving, TX

Scrum Master

Responsibilities:

• Managed weekly backlog grooming sessions with the team, ensuring work items are estimated, ready-for-work and maintained
• Acted as a liaison between client area and technical organization by planning, conducting, and directing sprints, sprint ceremonies and daily standups
• Empowered teams to self-organize and facilitate decision making during sprint planning sessions ensuring the commitments made are appropriate and uphold scrum principles
• Coached, mentored, and ensured teams met their definition of ready and done
• Monitored team project delivery on commitments with the use of burn down and burn up charts and other visual methods
• Acted as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies
• Worked with user groups to provide training, resolved questions, assessed user needs, and recommended changes
• Collaborated with the Product Owner to understand the business priorities in upcoming sprints
• Assisted development team to build a strong security authentication system for bank employees and management
• Managed a DevOps based Scrum team with empathy, creativity, and efficiency.

Confidential, Baltimore, MD

Project Manager

Responsibilities:

• Maintained an active and thoughtful communication pattern with vendors, internal and external customers while balancing time versus profits to make sure efforts reflect and anticipated return (revenue, growth and customer retention)
• Assisted in setting up tasks and sub tasks to ensure satisfactory realization of project contract requirements as scheduled
• Properly communicated the equity of the project to our client and managers
• Planned and scheduled engineering, installation and subcontracting activities on large and/or complex systems
• Developed and implemented corrective action plans to mitigate impact to project schedules and overall business objectives
• Developed new analytical tools to allow senior management to understand the impact of each project and producing status reports to top management and client
• Partnered with project sponsors to bring definition to a project and to facilitate development of requirements documents, project charter, stakeholder analysis; create project