Program Manager Resume

SUMMARY

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

Planning and Execution of nationwide site technology refresh including circuits, infrastructure, VMWare, and Windows Server upgrades.
Execution of CCPA and PCI Compliance project.
Migration to Office 365 and Windows 10 for Business Centers of Excellence.

Confidential

Program Manager, IT & AV Infrastructure

Responsibilities:

Program Management of multiple AV infrastructure projects and vendors.
Project Management of IT infrastructure and internet service for Confidential ’s flagship Studio Xfinity retail store in Washington, D.C.
Evaluation of technology products for Confidential ’s high profile Four Seasons hotel including X1 IPTV video, PBX, IP network, and WiFi.
Program Management for the IT and AV infrastructure construction of Confidential ’s new headquarters building in downtown Philadelphia.

Confidential

Program Manager, IT Governance

Responsibilities:

Coordinated with PWC to conduct Enterprise-wide technology risk assessment, controls identification and policy refresh, based off of COBIT5, NIST, and ISO27001.
Adaptation and installation of COBIT5 IT Governance model.
Authored and published complete set of all process documents and deliverables for Systems and Software Development Life Cycle (SDLC).
Standardization of archiving of all SDLC deliverables, discoverable by audit.
Supported development of migration strategy to Agile SDLC.
Support of remediation of external third party and FFIEC audit findings.

Confidential

Program Manager, Global Cloud Strategy & Delivery

Responsibilities:

Managed multiple international Cloud data center deployment projects including China Ariba SaaS and Australia HANA deployments.
Executive interface on Cloud Data Center projects, decisions, and strategy.
Developed Total Cost of Ownership and ROI model to support global cloud data center build strategy for decisions on new and legacy Confidential data centers, including HANA, Ariba, and SuccessFactors SAAS Cloud platforms.
Completed coordination of business cases and ROI calculations for Confidential data centers in Singapore, Australia, South Africa, Japan, China, KSA, and Russia.