SUMMARY

• Program/Project Management with 14+ years of experience in Financial services/Banking/Retail and Software services fields. Diverse Expertise in Banking Domain (HR, Risk, Legal & Compliance, Retail Banking, Financial Markets, Core Banking, Wealth and Commercial Banking).
• Diverse Expertise in Program/Project/Scrum Management, Risk Management, Stakeholder Management, Test Management, Infrastructure Management & Process Improvement. Demonstrated experience in managing multiple portfolios across various line of business.
• Responsible for PED/PDD, Project Plan, Delivery, execution till Closure. Extensive experience & proven results in Process improvement, Business Analysis, Software Design & Development, Quality Assurance, Data Conversion, BI Analytics, Security, Infrastructure, Networking, Software implementation & End User Training. Experience in handling the team’s different geographical locations.
• Initiate, Plan, execute, monitor & control initiatives and successful closure as per the scope, schedule and cost in Waterfall and Agile methodologies. 4+ years of experience working in US locations Sioux Falls, SD and Cincinnati, OH. Managed project with budget of 40 mn USD with multi - year projects.
• Worked on agile projects as Scrum Master by working along with Product Owner, Scrum team/Development team tracking progress once the Sprint Planning is completed with Daily Scrums meeting/stand-up meeting to achieve the sprint goal.
• Managed project budget/finance and report using the various productivity tools like MS Project and Project Management tools like Planview, Clarity, and PMUWS. Identify Manage and Report risks & issues in the project. Handled vendors Capgemini, CTS, HCL and contractors SOW. Strong communication, Interpersonal, Learning and Organizing skills matched with the ability to manage stress, Time and People effectively.

AREAS OF EXPERTISE

• Project/Program Management
• Agile/Scrum Methodologies
• Decommissioning/Sunset
• Strategic Planning
• Prioritizing/Multi-Tasking
• Product/Infra development
• Process Documentation
• Project Budgeting
• Leadership skills
• Technical Skills
• Quality Assurance
• Process Improvements
• Automate/Manual Testing
• Project Status
• Performance Testing

TECHNICAL SKILLS

Software and Operating Systems: COBOL, JCL, IBM OS390, CICS, VSAM, SAS, EAZYTREIVE, C, Java, CLIST, REXX, NDM, TWS, CA-7, Schedulers, Z-OS, Unix

Hardware: Microprocessor, Microcontroller, IBM Mainframe

Tools: Planview, Jira, Clarity, Xpeditor, Changeman, Endeavor, File-aid, DB2, Adabas, Spufi, libman, ASA, Docgen, Flowgen, Microsoft project plan, Microsoft Office tools

Databases: Oracle, SQL, DB2

Methods: Waterfall, Agile, ITIL

PROFESSIONAL EXPERIENCE

Sr Project Manager/ Scrum Master

Confidential

Responsibilities:

• As Sr Project Manager executed the project from Initiation phase to Closure Phase by creating the Requirement, Scope, Project Management plan, Financial and tracking progress of each tasks by working along with the Sponsor, Business Team, Functional Analyst and Technology team within the duration/cost
• Manage major collective activities, issues and risks across project/agile teams in support of the project/program with team in Charlotte, NC and San Francisco, CA.
• Ensure regular, active communication with adjacent project/programs and stakeholders . Removed impediments for the teams within the project/program as needed.
• Championed cultural change and collaborated with other Coaches/Scrum masters on plans and techniques for accelerating and advancing the organization's transformation.
• Observed rituals/scrum ceremonies daily stand-ups, sprint planning, sprint reviews, Retrospectives, and release planning to provide feedback to scrum masters, team leaders and other stakeholders regarding facilitation strategies.
• Facilitate appropriate Scrum of Scrums sessions across agile teams to establish interdependencies and eliminate significant roadblocks.
• Assist an organization in learning the agile process and implementing agile within software environment.
• Helped team understand various Agile Metrics, Effective use of Burn-up and Burn-Down Chart, Cumulative flow and other Agile Metrics that help team improve every Sprint/Release.
• Management project with budget around 3.5mn and 2.5 mn in multi-year projects.

Project Manager/ Scrum Master/ Business Project Manager

Confidential

Responsibilities:

• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
• Facilitated agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
• Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
• Coached new Scrum Master and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.
• Successfully implemented Continuous Integration and Continuous Deployment reduced deployment time 30% faster.
• Selected Project team and created roles and responsibilities.
• Implemented QA activities, conducted project progress meetings, Implemented corrective and preventive actions. Coordinated with Onsite and Offshore team leads and ensured on time delivery with quality.
• Reported the project performance against baselines. Obtained formal acceptance for the deliverables and Sign-off.
• Leveraging Agile Best Practices to Deliver Critical Projects Implemented Continuous Integration and Continuous deployment.
• Core Banking - Individual Client Master Application with static profile data of Retail Banking with multiple year projects of 40 mn USD budget for global locations.
• Handled the Project from Initiation phase to the implementation for different global location including Malaysia, Singapore, HK, UAE etc... Initially started as SDLC as PM for 2 countries implementation and then changed to Scrum using Agile methodologies this needed complete change over from Business team as well as technology team, so effectively worked with both the team to manage and ensured that processes are handled as needed at ease.
• Retail Lending - Regulatory Book of Work program for ASEAN countries - Took responsibility as Project Manager for this initiative from Requirement (BRD), solution, estimation, schedule and funding approval also conducting Project working group (PWG) meeting, MoM and action follow up to ensure that the regulatory compliance dates are met if any deviation corresponding country representative is notified and revised date is agreed with the regulators or manual work around is set up accordingly.
• Electronics Securing Documentation System (eSDS) application for Retail Banking.
• As Business Project Manager prepared the Project Steering Group (PSG) pack and conducted the meeting, also followed up on the financial, project schedule and roll out to different countries.
• Governance management of APE (Architecture, Product Engineering)
• As Business Project Manager - Governing the Retail domain with respect to architecture, Product related changes projects till go live, Prepared the Management group meeting pack and conducted the meeting. Also circulated the MoM, action follow up to closure with the respective owner.

Project Manager/ Tech Project Manager/ Project Leader/ Developer

Confidential

Responsibilities:

• As Project Manager Bridging gap between Business and Technology team by helping technical team understand business goals and business team understand larger picture of technology impact and benefits.
• Set up Long term and short-term Technology Goals for Platform. Plan and implementation of strategy for roll out for product upgrade with minimum impact to business.
• Worked closely with third party vendor to streamline integration strategy. Implementation of new innovative automation ideas to reduce effort and streamline end to end delivery. Work closely with Web Sphere team on performance tuning of system to meet high throughput for non-functional requirement.

Confidential

Responsibilities:

• As Tech Project Manager from Business/User requirement reviewed with the Functional analyst on the feasibility of the enhancement/maintenance requirement and then priorities the work based on the Project Review Committee. Worked along with the Development team, testing team once approved track the progress to the implementation and support till the Warranty/Hypercare period.
• Adherence/deviation to SLAs in resolving production support issues. Handled resources personnel issues and leaves without any impact to the project deliverables.
• Also took additional role of the L2 production support with ITIL Framework.