SUMMARY

• Experienced Program/Project Manager with 20+ years of success in promoting technological and internal strategic vision through planning, development, and support.
• Innovative professional with proven ability to identify, analyze and solve problems while enhancing customer satisfaction and controlling program costs.
• Demonstrated skill in organizing work - flow from group planning sessions through implementation in a variety of applications and media, capitalizing upon the competencies of technical design teams.
• Strong leadership background (including teaching and coaching experience), utilizing a hands-on approach to accomplishing objectives.
• Excels in all environments, even under challenging circumstances and situations requiring technical expertise, intensive customer interaction, and crisis management.
• Works best to promote a team environment, fostering a cooperative mindset to achieving common project goals.
• Managed implementation of software development projects for new client integration of large financial company. Successfully customized website and reporting functionality.
• Managed Data Center Migration to newly built site. Responsible for driving results with Applications, Infrastructure and vendors. Successful in completing year end objectives.
• Implemented various domestic and international site infrastructure upgrades. Responsible for large data-center build out and network configuration access to support cloud/virtual development environment.
• Delivered CEO sponsored project on time and on budget, managing large virtual project/vendor team. Implemented encryption technology to ensure secure transfer and authentication of data. Was instrumental in defining security policy for whole of company.
• Lead infrastructure improvement efforts for web support/back-end. Managed proof of concept for Teradata database/application conversion. Project managed migration of DBs into high-availability data-center environment.
• Identified key systems solution for company-wide revenue loss issue. Implemented changes to restrict market-timing trades that were costing company and affecting fund house relationships.
• Recruited by senior management to complete failing national customer policy processing project. Was able to re-organize and re-assign resources to finish project successfully. Required management of teams off-site for testing purposes.
• Initiated project requirements and development for growth of Account Management group. Managed virtual team to make systems enhancements that helped grow 100% improvement of revenues for AM group.
• Have worked with App Dev projects for 12 years plus total experience and involved with Operations while with Exel Logistics - 1 1/2 years.
• Previous Retail Sales, Franchise Management, and Teaching/Coaching experience.

PROFESSIONAL EXPERIENCE

Project Manager Consultant

Confidential, Ohio

Responsibilities:

• Manage CL - Premium Audit - CT Automation requirements including JAD sessions, development, test, and release. Redesign business process, build application to receive XML audit data from external vendor, and process audits to update client premiums in legacy system.
• Manage CL - Improve BusinessAssure Passthrough Rate requirements, development, test and release. Reduce the number of underwriting questions and UDS edits for agent frontend, pull in 3rd party data to identify risks, and improve pass-through rate not requiring Underwriting review.
• Request and manage resources, conduct project team meetings including agile standups, resolve issues, provide project status updates, produce project plans, complete charter and kick-off. Sharepoint file management. TFS, Blueprint

Project Manager Consultant

Confidential, Ohio

Responsibilities:

• Manage CIO Enterprise Applications migration to Data Center East (exit from Data Center South). Accountable for multiple refresh/decom projects to migrate servers out of South Data Center. Accountable for setup of network/firewall/portal connections.
• Provide status reporting on ongoing efforts. Use custom program reporting tools, Tableau, RFS Inventory Reports, one-on-one discussion to deliver reporting and analytics for CIO Steering Committee.
• Manage MCC, FIT projects involving batch reporting updates. Use Agile methodology to complete project development. Integrate ADP enhancements within current Finance business infrastructure. Conducted JAD sessions for requirement definition.
• Use SharePoint, MS Excel, Clarity, MS PowerPoint, Workbench, Test Monitor

Senior Project Manager

Confidential, Columbus, Ohio

Responsibilities:

• Manage infrastructure configuration and installation for application development clients within company. Application, database, storage, SFTP file distribution servers ordering and setup. SAN, NAS, AIX, UNIX, LINUX, DB2.
• Manage messaging applications migration to shared secure platform (TIBCO, MQ/UM). Included migrating Lotus Notes data and contacts to O365/Lync.
• Manage decommissioning of servers as part of company tech refresh initiative. Work with multiple internal technical department to decom databases, storage, applications, OS, and hardware. Use Agile methodology to complete project development.
• Conduct project team meetings, resolve issues, order infrastructure components, provide project status updates, produce project plans, complete scope and requirements documentation. CLARITY, PEREGRINE, REMEDY, SDLC, EPV, Sharepoint, TFS