Sales Specialist Resume
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OBJECTIVE
- As a 10 - year retired professional, I am now looking for a part-tine or virtual position supporting a company engaged in development and delivery of Financial or Sales operational change or IT projects.
SUMMARY
- Over 31 years of management and executive level experience with responsibilities for P&L oversite and directing multi-state sales and financial operations.
- Highly skilled at collaborating with all levels of internal and external personnel from a diverse backgrounds and organizations.
- Adept at creating highly efficient teams engage in sales, accounting and customer serves processes; as well as designing and guiding teams engaged in system enhancements.
AREAS OF EXPERTISE
- IT and Financial Project Management
- Call Center Operations
- P&L Management
- Customer Relations Management
- Report Development and Analysis
- Managing and Motivating People
- GAP Accounting and Finance
- Budgeting and Forecasting
- Cash Application
- Sales Tracking and Reporting
PROFESSIONAL EXPERIENCE
Sales Specialist
Confidential
Responsibilities:
- Hired as seasonal in Lawn and Garden Department and within one year was promoted 3 times. Final position was the highest level for a non-exempted employee.
- Member of HOA Board of Directors with responsibility for automation of accounting (QuickBooks) and membership records (Access). The HOA had over $2.5 million assets and 350 members.
Manager/Director
Confidential
Responsibilities:
- Director of Northeast Region with responsibility for regional commercial Credit and Collection and national major accounts. Managed 30 staff members.
- Upon Corporate Restructure, promoted to National Credit Manager with responsibility for training collection and credit staffing, drafting policies and procedures, consolidation of four regions to central Reston Location.
- Working as Project Manager, collaborated with Corporate and Dun and Bradstreet IT departments to designed a fully integrated Credit Decisioning System, which was then included in Dun and Bradstreet’s package marketed to Commercial customers.
Confidential
Project Manager
Responsibilities:
- Manage a 47-person staff which collaborated with and supported with 2,000 person call center.
- Areas of responsibility were: Training Curriculum Development and Class Room Instruction, IT Project Management, Policy and Procedure Documentation, Alternative Staffing, Late-Term Collection, Risk Mitigation, Bankruptcy and Recover.
