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Sales Specialist Resume

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OBJECTIVE

  • As a 10 - year retired professional, I am now looking for a part-tine or virtual position supporting a company engaged in development and delivery of Financial or Sales operational change or IT projects.

SUMMARY

  • Over 31 years of management and executive level experience with responsibilities for P&L oversite and directing multi-state sales and financial operations.
  • Highly skilled at collaborating with all levels of internal and external personnel from a diverse backgrounds and organizations.
  • Adept at creating highly efficient teams engage in sales, accounting and customer serves processes; as well as designing and guiding teams engaged in system enhancements.

AREAS OF EXPERTISE

  • IT and Financial Project Management
  • Call Center Operations
  • P&L Management
  • Customer Relations Management
  • Report Development and Analysis
  • Managing and Motivating People
  • GAP Accounting and Finance
  • Budgeting and Forecasting
  • Cash Application
  • Sales Tracking and Reporting

PROFESSIONAL EXPERIENCE

Sales Specialist

Confidential

Responsibilities:

  • Hired as seasonal in Lawn and Garden Department and within one year was promoted 3 times. Final position was the highest level for a non-exempted employee.
  • Member of HOA Board of Directors with responsibility for automation of accounting (QuickBooks) and membership records (Access). The HOA had over $2.5 million assets and 350 members.

Manager/Director

Confidential

Responsibilities:

  • Director of Northeast Region with responsibility for regional commercial Credit and Collection and national major accounts. Managed 30 staff members.
  • Upon Corporate Restructure, promoted to National Credit Manager with responsibility for training collection and credit staffing, drafting policies and procedures, consolidation of four regions to central Reston Location.
  • Working as Project Manager, collaborated with Corporate and Dun and Bradstreet IT departments to designed a fully integrated Credit Decisioning System, which was then included in Dun and Bradstreet’s package marketed to Commercial customers.

Confidential

Project Manager

Responsibilities:

  • Manage a 47-person staff which collaborated with and supported with 2,000 person call center.
  • Areas of responsibility were: Training Curriculum Development and Class Room Instruction, IT Project Management, Policy and Procedure Documentation, Alternative Staffing, Late-Term Collection, Risk Mitigation, Bankruptcy and Recover.

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