Tech Consultant Resume
SUMMARY
To be dedicated and energetic in a progressive organization that gives me scope to apply my knowledge and skills. Be a member of a team that dynamically works towards success and growth of the organization.
Professional Summary
- Over 14+ years of Professional Experience in Mainframe Application development, support and solution design.
- Extensive experience in all facet of Software Development Life Cycle (SDLC), including requirements gathering, designing, coding, testing, and deployment using Mainframe technologies.
- Significant experience developing applications under an onshore - offshore model
- Manage project risks; ensure successful delivery and implementation.
- Extensive Experience in developing applications using COBOL, VSAM, DB2, JCL, IMS and CICS.
- Hands on experience working in different domain like Insurance and Telecom.
- Capability to approach problems as challenges and deal with them positively and constructively.
- Experience in leading big teams, mentoring new team folks. Monitoring day to day work of team members, assigning tasks to them, tracking and scheduling.
- Extensive experience in Requirement understanding and estimations
- Strong understanding of functional requirements to come up with the best possible solution with the cutting edge technologies.
- Worked on many critical projects and delivered successfully.
- Debugging and diagnostic skills in batch processing.
- A solid understanding of structured analysis techniques.
- Excellent communication, interpersonal, research/analysis, organizational and leadership skills. Quick learner, versatile, adaptable and process-oriented, with a high customer orientation.
- Involved in preparation of Application Handbook, Run Book, on call support documents
- Working as Programmer Analyst at Edwards Jones since Jan 2020 to till date.
- Worked as Technical Consultant at Confidential Americas since Sep 2019 to Dec 2019.
- Worked as Technical Manager at Confidential since May 2017 to Sep 2019.
- Worked as Programmer at Confidential Americas since Jun-2015 to Apr-2017
- Worked as Team lead at Confidential since April 2010 to Jun-2015
- Worked as Analyst Programmer at Confidential, Mumbai since Jan 2008 to April 2010.
- Worked as software engineer at ID Technology from Nov 2005 to Jan 2008.
- Worked as a Lecturer at D.N. Patel College of Engg., Shahada from Mar 2004 to May 2005.
- Worked as a Trainee Network Engineer at Pidilite Industries Mahad, from Sept 2003 to Mar 2004.
Onshore Work Experience
- Working as Technical Consultant at onshore location, Milwaukee, WI since Sep-2019 to till date.
- Worked as Programmer at onsite location, St. Louis (USA) since Jun-2015 to Apr-2017
TECHNICAL SKILLS
IBM Mainframe: COBOL, JCL, VSAM, DB2, REXX, PL-1, CICS, IMS-DB
Language: C, SQL, R, Python
Database: DB2, VSAM, Oracle DBA
Mainframe Tools: SPUFI, QMF, Changeman, File-AID, Abend-Aid, Expeditor, SAS, Panvallet, ROSCOE, File-Manager, AOTS, QC, NDM/FTP, ESP scheduler
PROFESSIONAL EXPERIENCE
Confidential, St. Louis,MO
Responsibilities:
- Work closely with IDMS abandonment core team to understand the design of new DB2 database structure.
- Understand the IDMS record functionality in the program, identify the impact in other modules and rewrite the code with DB2.
- Ability to identify an issue, analyzes and researches the problem, and formulates a solution and/or a recommendation.
- Involved in Unit Testing, supported UAT and Prod validation.
- Interacted with business and Users for various issue resolution in the application.Enhance processes to resolve operational problems and add new functions taking into consideration schedule, resource constraints, process complexity, dependencies, assumptions and application structure.
- Based on the new DB2 database design, write a program to extract a data from each IDMS record which is part of given cluster and format the output file into DB2 load format.
- Co-ordinate with the fellow team members to gather the utility record keys to move them over from IDMS to DB2.
Environment: COBOL, DB2, IDMS, CICS,Workbench, IBM utilities,Xpeditor, VSAM, JCL, CA tools.
Confidential
Confidential -Retail Billing - ACIS
Role: Tech Consultant
Technologies: COBOL, JCL, VSAM, IMS, DB2, File Manager, Changeman, SAS, REXX, SPUFI, QMF
The Service and Account Management business function analyses the provider, jurisdiction, products, customer identification, and whether or not the customer is taxable.
Ameritech’s Customer Information System (ACIS) is a CICS, COBOL, IMS, mainframe-based system. It takes care of customer ordering and billing systems.
It includes all subsystems of the Ameritech Billing System.
- The Ameritech Service Order Negotiation System (ASON)
- The Customer Order Processing System (COP).
- Customer Inquiry (CI)
- Bill Update and Revenue (BU)
- Bill Format (BF)
- Bill Inquiry (BI)
- Treatment
- Cash
Responsibilities:
- Manage project risks; ensure successful delivery and implementation.
- Requirements gathering and Analysis for High level Design document.
- Work with the Business Analysts to prepare functional specification during the project requirements stage.
- Responsible Impact analysis, design, coding, testing and review for any enhancements and maintenance task in Usage billing applications.
- Direct the offshore team for documentation of functional requirements for client submission and approvals.
- Preparation of technical design document and submit document for client approval.
- Implement client revisions and comments to the application design.
- Monitor applications in production environments and provide real time support for analyzing and troubleshooting issues.
- Fixing all the bugs that arise in production.
- Interaction with client about the daily status of the project related activities.
- Adherence to the organizational guidelines and processes.
Confidential - Usage Billing
Role: Tech Lead/Manager
Technologies: COBOL, JCL, VSAM, DB2, File-AID, Changeman, SAS, REXX, SPUFI, QMF
Usage Billing-1 is a Maintenance and Development project which has many sub modules. Usage Processing System processes all types of incoming usage records, recorded by the network generating systems, and prepares the records for customer billing. It interfaces with Reference Tables and fetch the information pertaining to Geographic locations, Customer, products and rating data.
Collects module is a significant component for South West Billing System of SBC used to receive, transfer and distribute Exchange Message Interface (EMI) formatted billing data. ICBS module processes the message ready and invoice ready data and prepares records for billing.
Responsibilities:
- Manage project risks; ensure successful delivery and implementation.
- Requirements gathering and Analysis for High level Design document.
- Work with the Business Analysts to prepare functional specification during the project requirements stage.
- Responsible Impact analysis, design, coding, testing and review for any enhancements and maintenance task in Usage billing applications.
- Direct the offshore team for documentation of functional requirements for client submission and approvals.
- Preparation of technical design document and submit document for client approval.
- Implement client revisions and comments to the application design.
- Monitor applications in production environments and provide real time support for analyzing and troubleshooting issues.
- Fixing all the bugs that arise in production.
- Interaction with client about the daily status of the project related activities.
- Adherence to the organizational guidelines and processes.
Confidential -Usage Billing 2- Massage Processing
Role: Tech Lead
Technologies: COBOL, JCL, VSAM, DB2, File-AID, Changeman, SAS, REXX, SPUFI, QMF
Responsibilities:
• Worked as Team Lead
• Responsible to prepare the status report, time sheets & project matrix.
• Design walk through with client and getting clarifications on the concerns and assumptions.
• Designs walk through with team member and UTP/Q&A tracker reviews at Offshore
• Involved in Designs, UTP, Construction & Results Reviews
• Mentoring the newly on boarded team about client specific standards, process and Quality.
• Ensuring compliance to quality standards, and delivery timelines.
