SUMMARY

• Proven Leader in technology consulting and delivery service experience acquired while serving diverse clients across verticals and technology platforms.
• Demonstrated leader across diverse types of programs focused on organizational transformation, large scale technology deployment, transformation from QA to QE, global delivery of software testing and quality services including SDLC/Testing process assessment and improvement initiatives.

AREAS OF EXPERTISE

• Delivery leadership
• Test Management
• Project Management
• Engagement Management
• Account Management
• Pre - Sales
• Test Process Improvement
• SDLC Assessment

TECHNICAL SKILLS

• Test Automation Assessment
• Risk based testing
• Web Services testing
• HL7
• API testing
• Data Warehouse/BI
• Oracle & SAP ERP
• SAP SuccessFactors
• Salesforce CRM
• Cloud computing models like SaaS
• PaaS
• IaaS
• Mobile testing
• Automation frameworks
• QTP
• RIT
• SILK
• Telerik Test Studio
• Selenium
• Cucumber
• Soap UI
• Load Runner
• Performance Center
• Quality Center
• ALM
• TFS
• PVCS Tracker
• Bugzilla
• Remedy
• JIRA & Rally

PROFESSIONAL EXPERIENCE

Confidential

Delivery Manager

Responsibilities:

• As a delivery lead successfully managed several programs across different clients including the following key engagements.
• Lead the rescue efforts for a SAP implementation for an energy client that went off track and was under Confidential QA.
• Reviewed existing processes to identify the pain points and re - strategized the approach by working closely with the functional, business & test teams.
• Enabled successful completion of E2E testing of Order to Cash, Procure to Pay and Supply Chain Management functionality on time to meet the release dates as planned.
• Oversaw the testing efforts for an internal SAP Success Factors implementation for a HR Transformation initiative.
• Lead the testing effort for the best practices and IT solutions client post acquisition for the merger of 3 different Salesforce orgs into a single Salesforce org including 3rd party integrations using Informatica Cloud real-time.
• Lead the automation effort using Selenium & cucumber to support continuous integration with Jenkins.
• Integration test lead for a Healthcare Modernization project, a multibillion-dollar federal contract Confidential partnership won.
• Mobilized and built an Integration testing team to test the HL7 messaging layer
• Developed overall test strategy & setup tools & processes.
• Coordinated with client and vendor teams during test planning and execution.
• Provided testing leadership for a major mortgage securities client building a common securitization platform.
• Provided advisory services for building the testing organization, test processes & tools for functional, automation and performance testing.
• Lead agile process improvements to achieve over 90% sprint goals consistently, up from 17% each sprint.
• Supported several RFP initiatives, provided testing solutions for functional, automation & performance testing and developed estimation & staffing models.

Confidential

Delivery Manager

Responsibilities:

• Delivered presentations to client executives, developed practice collateral material, technical solutions for SOW’s/RFP’s, developed pricing models, building teams, guiding recruiters with pre-screening, defining overall engagement strategy.
• Mobilized teams, tracked and reviewed deliverables, conducted monthly checkpoint meeting with client managers. Tracked budgets, best practices, skill assessments, status reports/metrics and mentored resources.
• Conducted lunch and learn sessions and facilitated training, developed trusted relationships with client managers to grow business and penetrate the accounts to improve overall gross margins.
• Led SDLC and test process assessments, identified problem areas and provided solutions to organizations in the areas of organizational structure, SDLC processes, test processes, test tool identification, and resource utilization to optimize cost and improve quality.

Confidential, Springfield, MA

Program Test Manager

Responsibilities:

• Managed onsite/offshore resources and liaise with cross functional teams to develop/review test strategies/test plans, status reports, short-term and long-term resource planning.
• Identified and implemented key quality metrics to measure and improve testing efficiencies and promoted risk based testing and delivered presentations to enterprise wide stakeholders and testing teams on risk based testing techniques.
• Projects included software development projects, enterprise wide CA service desk implementation, and infrastructure upgrades (Server upgrades, UDB upgrade, Web Methods upgrade and ETL tool/Informatica upgrade).

Confidential, Windsor, CT

Test Manager

Responsibilities:

• Liaised with stakeholders and technical teams including development, business, database, infrastructure and release management teams to develop/review test strategies, review test plans, generate status reports.
• Ran triage meetings, assigned and monitored tasks, mentored resources and arranged training as needed.
• Implemented and used quality metrics to measure and improve testing efficiencies, provide inputs for building testing center of excellence.
• Projects included annuities products, data warehouse, IVR and infrastructure upgrades (Server upgrades, Oracle database upgrades and operating system upgrades).