SUMMARY

• Manage project plans and generate reports for Open Source Governance Program Management team.
• Ensure that all open source requests are tracked to completion and are wifin target SLAs.
• Drive and track program readiness for a large Open Source Governance Program.
• Lead process improvement efforts to improve the overall user experience, reduce project run time, and drive program management efficiencies.
• Plan and facilitate short, informal Requirements modeling sessions through - out each iteration.

TECHNICAL SKILLS

• Ten years of retail experience including department stores, bookstores, and office supplies.
• Highly organized. Strong oral and written communication skills
• Group leadership, management, mentoring.
• Able to accomplish multiple time-sensitive projects wif a high level of attention to detail wif minimal supervision
• Data analysis, including sifting through large datasets to identify trends and patterns.
• Able to quickly change focus and proactively adapt to changing business needs as required
• Prgramming languages include: HTML, CSS, JavaScript, jQuery, VBA, Python
• Highly proficient wif both Confidential Office and Google G Suite applications as well as project tracking tools (including MS Project, Smartsheets and SAP Focused Build).
• Customer service, vendor relations, user support/training
• Policy/procedure formulation, including process control/flow documentation

PROFESSIONAL EXPERIENCE

Confidential, Seattle, WA

PROJECT COORDINATOR,

Responsibilities:

• Manage project plans and generate reports for Open Source Governance Program Management team. Ensure that all open source requests are tracked to completion and are wifin target SLAs.
• Drive and track program readiness for a large Open Source Governance Program.
• Lead process improvement efforts to improve the overall user experience, reduce project run time, and drive program management efficiencies.
• Plan and facilitate short, informal Requirements modeling sessions through-out each iteration.
• Collaborate wif architects and developers via Confluence and Jira to ensure Requirements are in compliance from a security, legal, and technical standpoint.
• Help stakeholders prioritize Requirement dependencies that might warrant adjustments to backlog.
• Perform initial tests on Github repositories using Hyper, Snyk, and RoSS

Confidential

PROJECT COORDINATOR,

Issaquah, WA

• Advanced data analysis using Google Sheets (Query, pivot tables, advanced lookups, UDFs/scripting).
• Supports multiple Program/Project Managers in portfolio and project management tool usage, including maintenance of tool data and key artifacts such as resource allocation, project schedules, and work intake (using Smartsheets and/or SAP Focused Build).
• Updates and maintains key project and program documentation (using Google Drive and Google Sites).
• Assists in development and distribution of reports, including weekly status slide decks (using Google Slides), and creation of underlying spreadsheets for analysis (using Google Sheets).
• Documents detailed meeting minutes, tracks and follows up on action items, dependencies, and risks (using Google Docs and Smartsheets).
• Coordinates meetings and events (using Google Calendar and Hangouts).
• Coordinates on-boarding/off-boarding of personnel, including DL add/remove requests in CARTS+.
• Executes small projects under the guidance of senior Project Managers and Workstream leads.

Confidential

COMMERCIAL FIELD METRICS DATA ANALYST/TECHNICAL PROJECT MANAGER

Redmond, WA

• Project Management support for our metric owner and a team of developers, including implementation of project plans, data refreshes, and schedules; leads bi-weekly Sprint Retrospective and Planning meetings
• Preparation of slide decks, including detailed charts, graphs and explanatory text to illustrate business concepts for stakeholders
• Meeting coordination using Skype for Business and Webex
• Communicated report status via SharePoint, Outlook and internal Q&A ticketing system as required
• Wrote standard operating procedures as new business cases are implemented, including training sessions
• Performed data analysis and research using Confidential Excel, SQL Server, and Power BI; heavy use of pivot tables, data cubes and MDX sets.
• Triage of incoming service requests. Completes report access requests and daily consumption report availability checks

Confidential

SERVICE DESK ANALYST/TECHNICAL PROJECT MANAGER

Redmond, WA

• Direct OEM support for select programs managing in-market devices, including critical updates for dozens of Windows phone devices.
• Functional and task management for programs such as Device Update Publishing, WRD and WMDLA.
• Management of regularly scheduled tasks and reports via SharePoint and Visual Studio Online CRM
• Support of major AK releases, e.g. self-host programs and update trials using Confidential TFS, GitHub, and Azure Dev Ops
• Preparation of weekly reports and spreadsheets for use in planning meetings, including high-level PowerPoint presentations for use by the Project Manager

Confidential

PROJECT COORDINATOR

Bothell, WA

• Project Management support for a business development team, including one project manager and ten business development managers
• Data analysis using Confidential Excel, including heavy use of pivot tables and advanced lookups.
• Preparation of Gannt charts and related Project files.
• Collaboration between teams using Confidential SharePoint and AT&T Connect meetings, some of which I was tasked to lead
• Design of project metrics and reports, including tracking spreadsheets, online databases and preparation of high-level PowerPoint presentations for use by project manager

Confidential

PROJECT ADMINISTRATOR

Renton, WA

• Data analysis using Confidential Excel, including heavy use of pivot tables, conditional formatting and advanced lookups. Performs research to halp identify risks and opportunities on the project.
• Creation of process control documents, including Visio flows of Integrated Business Processes (IBPs) spanning multiple workstreams
• Project management support for a R&D division, including one PM and 160 individual contributors
• Preparation of weekly project metrics, including tracking spreadsheets, online databases and preparation of high-level PowerPoint presentations for use by project manager and various project leads
• Database record updates via proprietary APSE (Lotus Notes based) document management software.

Confidential (Contract)

COMPENSATION ANALYST

Redmond, WA

• Provided analytical support for a variety of compensation groups and programs. Frequently took the initiative to suggest several areas of improvement wif respect to Excel spreadsheet designs and process controls.
• High emphasis placed on Confidential Excel proficiency, including heavy use of pivot tables and lookups for data analysis.
• Managed databases and tables related to existing compensation groups, standard titles and revenue maps.
• Gathered updated data related to new hires, role changes and terminations via pivot tables, database exports and saved the results to existing Confidential Access databases and HeadTrax.
• Programmed macros and modules using Confidential Excel Visual Basic for Applications (VBA) for tasks related to quarterly payout communications wif sales managers and HR and UDF for user design function.

Confidential,

ASSOCIATE PROJECT MANAGER

Bremerton, WA

• Granted a confidential security clearance by the U.S. government while employed at Confidential .
• Provided end-to-end program management for high-volume, low-complexity projects. Developed and maintained project plans and budgets. Performed data analysis of source graphics to assist in production and engineering workflow prioritization to ensure efficient deployment of labor and resources.
• Travelled to the east coast three times to gather, research and and interpret project requirements the creation of electronic performance support tools (ePSTs) for the United States Navy. Supervised SME team during R&D phase of several projects to deliver daily design and content updates for use in stakeholder meetings and deliverables.
• Frequently worked both internally and externally wif subcontractors and development teams to minimize risks to program completion.
• Developed a “Military Platforms Website” content management system that utilized JavaScript arrays, CSS and HTML DOM to provide dynamic access to 100+ Wikipedia-style using a client-side only scripting solution.
• Wrote and maintained Visual Basic macros in Confidential Excel spreadsheets for use in revenue projections, human resources and internal reports.