Technical Training Project Manager Resume

SUMMARY

Training & Organizational Development Evaluated organizational effectiveness and managed training programs in various industries and organizations. Designed new programs and enhanced existing ones (i.e. Train - the-Trainer, Leadership Development). Skilled facilitator. Survey design, competency model expertise.
Business Communications Published business writer and editor. Marketing and Social Media experience. Skilled in developing and delivering customized high-impact presentations. Facilitated workshops in Applied Innovation. Highly developed partnering and networking skills. Effective program and event organizer. Proficient in Microsoft Office Suite.
Executive Office Staff Assistant Monitored key executive-level Pennsylvania government agency initiatives and insured timely follow-ups and responses; coordinated budget and business plan processes; researched and responded to a variety of inquiries, analyzed data, and prepared actionable management reports.
Human Resources Management Established collaborative efforts between administration, operational and human resource managers within and between program offices in organizations to insure recruitment, hiring, training, classification & pay, and labor relations activities in assigned programs were accomplished.

PROFESSIONAL EXPERIENCE

Confidential

Technical Training Project Manager

Responsibilities:

Directed course development with Subject Matter Experts. Established vendor relationships, monitored contracts, insured customer needs and quality standards were met. Evaluated processes for improvements. Managed the trainer development program, utilizing adult learning principles, and provided feedback / coaching to technical trainers.
Pioneered establishment of remote and online training, including utilizing WebEx, that provided just-in-time training to multiple statewide sites, enabling quicker, more efficient delivery and substantial cost savings.

Executive Office Staff Assistant

Confidential

Responsibilities:

Facilitated the identification of Highway Administration’s cross-organizational initiatives, workforce performance issues, and project delivery initiatives. Monitored and tracked related actions taken by various assigned process owner managers, and evaluated and reported on progress and results.
Managed the Highway Administration Civil Engineer Trainee recruitment, hiring and training program activities and summer internship programs. Coordinated activities with HR and operational managers.