PROFESSIONAL EXPERIENCE

Confidential, CA

Responsibilities:

• Managed a team of 30+ people from the following Confidential cross - functional organizations in the US and Canada: Post Production, Legal, Global Corporate Procurement, Global Materials Management, Global Information Technology, Global Support Operations, Finance, Supply Chain Management, Finance, Global Service Inventory, Technical Services Network Operations, Engineering, Global Information Technology Infrastructure, Information Security, Global Support Technical Services, and two outside vendors. Held weekly steering committee meetings with 15 senior level executives.
• Successfully delivered and installed the Theatrical Electronic Delivery System (TEDS) related hardware to all technically feasible and fiscally viable Confidential theaters worldwide.
• The $2M project established new business processes for Post Production, Global Materials Management, Global Support Operations, Supply Chain Management, Technical Services Network Operations, Global Information Technology Infrastructure, Information Security, and Global Support Technical Services and implemented the TEDS theatrical content distribution system at the network and hardware layers, HTTP and SMTP monitoring reporting tools, firewall protection, and ongoing support were implemented to avoid system and intellectual property corruption, theft, and/or recovery costs.

Technologies Used: JIRA (time management), SharePoint, Office 365, Microsoft Office Suite (Project, Visio, Excel, Word)

Methodology Used: Waterfall

Documentation: Charter / Scope Document, To-Be Diagrams, Project Plan (Office 365), Issue/Risk Tracker

Confidential

Senior Project Manager

Responsibilities:

• Managed a team of 15+ people from the following bank channels: Change Management, Operations Engineering, Finance, Accounting, Convergent Capital Management, Wealth Management, Investment Operations, Portfolio and Funding, Business Metrics, Funds Transfer/Exchange, Regulatory Reporting, Development Services, Operations Treasury Management, Human Resource Administration, Capital Markets, Business Support, including third party Ernst & Young consultants.
• Successfully completed the effort of this project where City National Bank (CNB) and Confidential of Canada (RBC) US HoldCo. Inc. were able to source, collect, and format FR Y-15 and Schedule A-G regulatory reporting data. This initiative was a non-technical strategic directive.
• The $2.5M project established new repeatable business processes for the Regulatory Reporting organization within Confidential of Canada and City National Bank. The FR Y-15 data is used by the Federal Reserve Board (FRB) to assess seven components of a bank’s systemic risk profile: size, interconnectedness, substitutability, complexity, cross jurisdictional activity, ancillary indicators and, a new schedule, short-term wholesale funding indicator.

Technologies Used: Microsoft Office Suite (MS Project, Visio, Excel, Word, SharePoint)

Methodology Used: Waterfall

Documentation: Charter / Scope Document, Business Requirements, Project Plan (Project), Mockups, To-Be Diagrams

Confidential

Senior Project Manager / Data Analyst Consultant

Responsibilities:

• Project managed the last phase of the Comprehensive Capital and Review (CCAR) project prior to completion.
• Ensured cross-functional project teams prepared quarterly and monthly banking data for submission to the Federal Reserve Board (FRB) for the following reports: FR Y-9c, FR Y-14m, and FR Y-14q.
• Ensured responses from the FRB were complete and each were addressed adequately and within time for the next monthly or quarterly submission.
• Additional responsibilities included documenting standard operating procedures for the Data Management Office, diagramming system architecture and entity diagrams, analyzing bank data by creating SQL queries in Oracle, creating change requests, profiling of existing and future data, and identifying potential impacts to data fields due to proposed changes.

Technologies Used: Microsoft Office Suite (Project, Visio, Excel, Word, SharePoint), TOAD for Oracle 10 (ORDMS), MetaCenter 3 (MMP), SHAW

Methodology Used: Agile (Daily Standups/Two-week Sprints)

Documentation: Entity Relationship Diagrams (ERD), Data Mapping Requirements, Project Plan (MS Project)

Confidential, CA

Senior Project Manager / Delivery Lead Consultant

Responsibilities:

• Managed a team of 25+ people from the following Confidential organizations: Global Clinical Development (GCD), Global Regulatory Affairs and Safety (GRAAS), Global Development Operations, Global Research and Development (R&D) Compliance, Internal Audit, Information Systems, Information Technology, third party Sparta vendor and IBM test consultants (off-shore).
• Successfully delivered a global application of TrackWise version 8.0; an off-the-shelf, workflow based, enterprise quality management system (EQMS) that provided a solution for documenting, investigating, managing, and verifying actions taken to remediate or eliminate non-conformances (Corrections or Corrective Actions); or to reduce or eliminate potential compliance risks of undesirable situations (Preventive Actions). Required knowledge and use of GxP and 21CFR Part11, including biopharmaceutical industry best practices. Included system integration with the Audit Management Systems (AMS), BusinessObjects, Deviations, and Audit systems.
• The $3.5M two-year project was required to implement a validated system and comply with Regulatory Compliance requirements throughout each release. Each release followed the full software development lifecycle.
• Release two consisted of a data migration from Sharepoint site (source system) to Trackwise (target system) and required data dictionaries to be created, data mapping to be performed, and a .Net application to be created to ensure field business rules were followed and data mapping correct. Release three consisted of prioritized, user requested enhancements.
• Additional responsibilities included coordinating and conducting user acceptance testing efforts (presentation and support) and documentation. Identified test scripts and criteria in support of qualification testing efforts. Acted as first line of support for business users and escalations; accountable for issue resolution. Performed user administrator tasks by creating user accounts in multiple environments. Provided direct oversight to team members, including mentoring, performance management, and staffing decisions.

Technologies Used: Sparta TrackWise system (EQMS), Microsoft Office Suite (Project, Visio, Excel, Word, SharePoint), HP Quality Center Enterprise v.10 (EQMS and SaaS), EDM Quality (ECMS)

Methodology Used: FULL Software Development Lifecycle (SDLC)

Documentation: Requirement Specification, Glossary, Forms (utilized by business users), Test Plan, Operations and Maintenance, Disaster Recovery Plan, Workflow Diagrams, Mockups, Test Scripts, Project Plans (MS Project), Data Dictionary, Support Templates, User Guides (utilized by support team), PowerPoint Presentations, Data Migration Plan, Data Migration Summary, Data Mapping Requirements

Confidential

Project Manager / Business Systems Analyst

Responsibilities:

• The HR POSiTouch XML Automation project integrated the Lawson Human Resource Management (HR) system’s employee job profile data to the POSiTouch point of sale system. This was an enterprise wide system rollout Cheesecake Factory restaurants globally; user training was provided to all management staff at each restaurant.
• Acted as senior business analyst, process analyst and project manager for 20 team members for a $1M software initiative, including defining a custom methodology. The Cost Data Integration project impacted the following existing enterprise wide systems: Visual Basic, Oracle, IxProduct (salesforce.com app), and BigMachines (salesforce.com app). The project purpose was to integrate systems (IXProduct, Oracle, Salesforce.com, BigMachines) to eliminate the redundant work effort between organizations who entered product data.

Technologies Used: Lawson database (ERP), POSiTouch database (POS), XML, SQL, IXProduct, Oracle, Salesforce.com, BigMachines (salesforce.com), Microsoft Office Suite (Project, Visio, Excel, Word, SharePoint)

Methodology Used: FULL Software Development Lifecycle (SDLC)

Documentation: Charter document, User Scenarios, Issues Log, Meeting Minutes, Status Reports, XML Data SpecificationData Mapping, System Architecture Diagrams, Process Flow Diagrams (As-Is and To-Be states)