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Senior Technical Program Manager Resume

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PROFESSIONAL EXPERIENCE

Confidential

Senior Technical Program Manager

Responsibilities:

  • Drove the SW Releases (Cloud, App, and UX/UI deliverables), Global Priority List and Consumer Electronic Show teams and 7 NPI HW Program Managers (off - site) for consumer products
  • Created an Agile environment for SW Development. This includes introducing an Agile methodology that matches the culture of the organization, process and procedures that are scaled for a rapidly growing organization, being the Scrum Master for the teams, and introducing best practices to drive execution
  • Drove cross functional international meetings for R&D
  • Drove customer Partnerships, which include gathering requirements, creating SOWs and SLAs, and driving the execution of the projects and presenting execution status
  • Drove the HW NPI deliverables for our team located in China. This is a cross functional team effort that requires facilitating meetings in different time-zones for both U.S. and China teams Creating the infrastructure and slides for the Program Reviews and presenting to senior management
  • Coordinated and drove Translations for products
  • Drove the annual 2019 Consumer Electronics Show project, which included Engineering, Marketing, Sales and PLM coordination and assuring alignment
  • Created and drove a Global Priority List for the department and assure features are prioritized and both Product Management and Engineering agree on what gets developed
  • Assisted the HW Program Managers in customizing the Phase Exits so that they are streamlined and simple for senior management to quickly understand and approve but is scalable
  • Driving Partnership schedules and status and working closely with Product Marketing, Sales, and R&D
  • Drove Go To Market and Beta Program Management activities
  • Acting Operations Manager and creating the infrastructure needed to report CapEx, OpEx, etc.

Confidential

Senior Technical Program Manager

Responsibilities:

  • Drove a team of 5 SW Release Program Managers to deliver new Consumer Product features for the DAS products (Cloud technology). This includes assuring project planning and execution is on track, all of the cross functional departments are scheduled and fully aligned with the deliverables, including Marketing, Product Management, Operations, Manufacturing and Shipping.
  • Introduced a new Agile methodology that was that allowed rapid development but yet the features could be tracked accurately
  • Drove daily Scrum and status meetings and assuring JIRA and Confluence are utilized and updated properly
  • Attended and participate in the weekly HW NPI meetings to assure alignment and track schedules and be the backup to the current HW Program Manager
  • Drove the Operations for the business unit. This includes assuring the budget is created and tracked, monthly Operations reviews are accurate. Training an Operations Program Manager to eventually take over this role
  • Participated in the weekly Program Reviews
  • Created processes and procedures that assist in the streamlining of executing both SW and HW deliveries

Confidential

Senior Manager

Responsibilities:

  • Drove the start-up Program Management and Operations activities for a new Business Unit for the Flash-Ray product and coordinate SSD deliveries
  • Led an international team of 4 SW Release Managers, one HW Program Manager, 4 Scrum Masters and one Business Analyst
  • Created and drove an Agile hybrid approach that assists in Rapid Application Development and solid predictable milestone and delivery dates. This method reduced Administrative overhead for Engineering. Our Programs and Releases are driven from feasibility to implementation (using both Agile and Waterfall methodologies).
  • Trained Scrum Masters (both Engineers and Contractors) in Agile Framework methodology and new employees (including Managers) on using Agile. Also presented to various Confidential departments that are starting to use the Agile methodology
  • Created a streamlined version of Confidential Phase Exits to run in parallel to the Agile PSIs (Potential Shippable Increments) and assure the communication with our internal and external customers are crisp and clear. This will also minimize the administrative overhead for the Engineering and QA leaders
  • Drove both major and minor SW Releases, M&A Integrations, HW programs, R&D initiatives, and assuring there is a continuous focus on execution, which is comprised of cost, schedule and scope
  • Chief of Staff to the Senior VP of Engineering. Some of the responsibilities are to assure Financial data, monthly Business Operations reports are presented, and represent the Sr. VP in meetings when he is not available.
  • Trained Release Managers in planning, execution strategy, tracking and risk mitigation in order to deliver a quality product
  • Drove both tactical and strategic planning for new R&D initiatives
  • Responsible for the Business Unit budget and forecast for SW/HW and headcount expenses. This includes CapEx, OpEx, Resource Planning, and presenting the Business Plan
  • Drove the GTM Program Manager functions, including working closely with internal and external customers and the Marketing department. Worked closely with the Marketing liaison to assure that the products would be deployed to the correct customers and Marketing milestones were tracked Assure the SW/HW Roadmap is up to date and presented to the engineers once a month and both Product Management and Engineering are aligned
  • Drove Monthly Program reviews and quarterly Operations reviews
  • Drove resource planning for the Business Unit
  • Participating in the hiring process. This includes assisting with the interviews and tracking hiring status

Confidential

Engineering Program Director

Responsibilities:

  • Drove an international staff of Software Release Managers, Technical Program Managers, and Business Operations within the Business Unit. This included communicating to internal and external customers, upgrading infrastructure, mentoring, assisting in problem resolution, career growth, budgeting, scheduling and allocating workload, and providing constructive feedback to all of my direct reports so they may grow professionally and communicate/resolve issues quicker
  • Assuring successful execution of Software Releases, assuring SaaS was planned and utilized properly, HW (Routers and Networking), Telecommunication, SW (including SDN), Web development, IT, OEM, ODM, M&A and Integration, Cloud, Infrastructure Upgrades, Joint Development, Rapid Application Development, and Agile Programs (including being a Scrum Master). Program and SW Release Managers are located internationally (FTEs and Contactors). Created the current Life Cycle Plan and the SW Release strategy that is being used by SW Release Managers
  • Drove several Joint Application integration programs from ‘idea to offering’. This included coordinating the technical teams, presenting Program Reviews, and assuring schedules and commitments were being kept
  • Hands-on SW Release and Program Manager driving critical contractual obligated Programs that have very quick turnaround time
  • Duties include assisting with the Budget and updating financial and Operations records, assuring the team is meeting Program deliverables, and the Special Releases meet commitments
  • Was the IB Steward for the Integration Branch, which includes being responsible for the quality of the code that is placed into a Junos Release
  • Continuously introducing process improvement tools that have been applied throughout the years as a Program Manager
  • Drove both the Ankeena and the Trapeze M&A and Integrations to a successful conclusion, including creating tools for collecting and reporting data to senior management
  • Have received 3 Star Awards for assisting in the delivery of the IBM OEM and two M&A and Integrations (including the creation of Guide Books)

Confidential

Senior Director, PMO

Responsibilities:

  • Drove Semiconductor, IT, SaaS implementations, Business Operations, Professional Services, Customer Services, Strategy and Planning, Program Management, Software Engineers, Program Managers, SQA/SQC, manufacturing, bookings/billing, software integration, service contract renewal sales persons and application specialists in the delivery of software, hardware, customer service, and service contracts to customers worldwide in the semi-conductor industry. Assured that the revenue stream for the division meets the forecast. The systems were linked together using Oracle EBS. The main portions of Oracle utilized were CRM, Financial, Order Management, Inventory and Project Portfolio management.
  • Led multiple teams of software engineers, program managers, SQA/SQC, manufacturing, bookings/billing, software integration, service contract renewal sales persons and application specialists in the delivery of software, hardware, customer service, and service contracts to customers worldwide in the semi-conductor industry. Assured that the revenue stream for the division meets the forecast.
  • Coordinated effective communication between the marketing, engineering, manufacturing, Global Service and Support, Account Managers, Sales and machine distribution divisions. Led an international staff to achieve business goals (Taiwan, China, Israel, Japan, India, and U.S.).
  • Assured predictability of the delivery of tools and software, including inventory control, shipping, receiving, and the ECO/FRU process.
  • Duties included budgeting, performing cost-benefit analysis, handling all personnel issues, recruiting and hiring, and presenting the strategic vision of the division to the executive staff.

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