SUMMARY:

• 9 years of experience in Requirements Gathering, Analysis and Quality Assurance with emphasis on Functional Testing, Backend Testing, Automated Testing, Manual Testing, Mobile Testing and Web Services. Strong knowledge of testing in Client/Server and Web Applications.
• Expertise in software design, and testing of business applications using Relational Databases in Windows environment with emphasis on Software Quality Assurance and Testing.
• Testing expertise includes System Testing, Backend Testing, Functionality Testing, UAT, Database Testing and Regression Testing using Win Runner, QTP, Test Director and Quality Center.
• Experienced QA tester, Lead and Manager in Mortgage, Government & Health Care Industry
• Skilled in test management, business analysis and ability to quickly relate business processes with systems functions.
• Experience in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Web based applications and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle
• Experience in implementing and administering QA best practices
• Experience in Requirements Gathering and Analysis.
• Deep understanding of Quality Assurance Methodology relative to Software Development Life Cycle (SDLC) - Waterfall and Agile.
• Experience in writing System test plans, defining test cases, developing and maintaining test scripts and Documenting all phases of QA process.
• Experience in writing Release Notes, Creating Decks and Preparing Reports.
• Proficient in Backend Testing, Functionality (Black Box) Testing, System Testing, Integration Testing, Regression Testing, End to End Testing and User Acceptance Testing (UAT).
• Experience in Usability testing.
• Experience with industry Web standards compliant sites such as Section 508 Compliance
• Experience in Web services testing.
• Experience analyzing requirements and design documents and devise test plans and scripts from them.
• Extensive experience in Manual testing (GUI Testing, Field Validation Testing, and Functionality Testing) of Client server and Web Applications.
• Experience in Black Box, Positive, Negative, Data-Driven, System, Integration, Front-End Testing and Back-End Testing .
• Experienced in GUI, Regression, and Functional Testing.
• Experience in testing Client/Server, Web based and Stand Alone Applications.
• Expertise in Automation testing tools such as Win Runner, Quick Test Pro and Test Director.
• Working knowledge in UNIX shells scripting.
• Analyzed Change Requests (CR) and Modification Request (MR).
• Formation of Test Matrix and Traceability Matrix, gap solving using Gap Analysis.
• Experience in PL/SQL, DML and DDL, writing Complex SQL and Testing scripts for Backend Testing for Oracle 8i/9i/10g,/11g
• Hands on experience in Oracle RDBMS/ SQL Server / MS Access and Backend Testing using SQL Scripts.
• Expertise with Bug Tracking Tools such as Test Director, Quality Center, Clear Quest, Version One, JIRA
• Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously.
• Good team player with the ability to lead, manage and work independently in a time sensitive environment.
• CSM, PMI - ACP, ICAgile Certified
• Certified by Dale Carnegie for Effective Leadership Skills.
• Managed Offshore Teams

TECHNICAL SKILLS:

Tools: Project Methodologies Waterfall and Agile

Business Modeling Tools: MS Visio

Test Tools Win runner, QTP:

Defect Tracking Tools: Quality Center, Test Director, Clear Quest,Version One, JIRA

Operating Systems: Windows NT/XP/2000/2003

Databases: Oracle(8i/9i/10g), SQL Server, MS Access

Data Modeling and Other: MS VISIO, TOAD

Languages: SQL, HTML,XML

Quality Assurance: Software Application Testing Life Cycle

Desktop Software: Microsoft Word, Excel, PowerPoint, Snag It,XML Spy,Powerpoint

PROFESSIONAL EXPERIENCE:

Confidential

Team Lead & Scrum Master

Responsibilities:

• Responsible for the Testing of all Reports that Confidential sends out to the Jurisdictions and reports that are also run by Jurisdictions.
• These reports include Transactions such as Adding a New driver, Changing driver Data, Changing State of record, Notice of Issuance and so on.
• Created the Test Plan for the Reports.
• Facilitate Daily Stand-ups, Planning Meetings and Retrospectives.
• Product Backlog grooming, Creating roadmaps.
• Coordinated issues / defects with external vendors in order to resolve issues with infrastructures and upgrades
• Reported weekly on a program and project level to senior management across infrastructure and Business Units
• Managed Staffing profiles
• Build schedules in MS project and shared with all stakeholders
• Proficient in testing of designated Confidential applications; created and executed test plans and verify and document results
• Acquired full understanding of designated Confidential applications through review of technical & business documentation, training sessions and hands-on experience
• Implementing processes and tools in place to keep track of the corrective actions and program deliverables
• Defect logging, tracking, status reporting, and communication
• Conduct regular meetings to communicate project's health (progress, issues, risks, budget and resources) to both upstream and downstream channels
• Attend periodic meetings to discuss testing, concerns, reviews and schedules of testing, and any changes to the technical or business documentation
• Attended periodic meetings to discuss issues, problems, and receive updates from the team
• Testing of Web services
• Interacting with the Jurisdictions and getting new requirements from them.
• Prioritizing user stories.
• Mentoring and Coaching Team Members on Agile Best Practices
• Estimate LOE and Budgeting

Tools: used: - AVATTAR, JIRA, Microsoft SQL Server,Ms Office, XML,ETL, Soap UI, .Net, Agile Methodology

Confidential

QA Lead

Responsibilities:

• Created the Test Plan for all releases.
• Conduct and Attend JAD sessions and brainstorming sessions to gather business and functional requirements following the Agile Methodology.
• Managed a Team of 4 Testers.
• Created Test Cases based on the Business Requirement Document
• Created Requirements Traceability Matrixes (RTMs)
• Conducted Train the Trainer sessions.
• Prepared Test Report daily for System Integration Testing
• Prepared Defect Status Report daily
• Prepared System Integration Test Result Report for the Client.
• Estimating the Testing effort
• Daily Status meetings with the testing team
• Conducted Manual Testing for Screen Prepared Filing
• Conducted Manual Testing for Uploading and Importing XML files
• Manipulated XML files to test the Upload/Import functionality
• Used SQL for data validation and to retrieve XML files
• Used XML Spy for XML manipulation
• Conducted 508 Compliance testing using JAWS
• Performed Regression testing when newer versions were released.
• Updated daily test results in Quality Center.
• Involved in Web services testing.
• Participated in various meetings with the Users and Clients.
• Prepared UAT Test Scripts.
• Prepared Test data for UAT
• Prepared the UAT Go/No Go Deck for the Production Release.
• Conducted and assisted in the UAT efforts in ITC (Integrated Testing Center)
• Prepared Release Notes.
• Followed up with development team to verify bug fixes, and update bug status
• Attended Daily meetings with other teams during System Integration Testing
• Attended Daily Defect status meetings with the Client during UAT.
• Attended numerous Brainstorming sessions during Requirements Gathering
• Attended Author It Training and used the tool to publish Instructions and Manuals

Tools: used: - .Net (Web Application) Java ( Admin application ) Toad, Quality Center, XML Spy, Author It, Ms Office, Agile Methodology, Microsoft Power point

Confidential

Responsibilities:

• Conducted numerous JAD sessions, brainstorming sessions and walkthroughs to gather business and functional requirements
• Familiarized the team members with the customer needs, specifications, design targets, the testing process, design standards, techniques and tools to support testing effort
• Wrote test cases for manual testing using the Business Requirement documents.
• Conducted Manual Testing by Scanning Documents and verifying that they system was Indexing them based on the requirements.
• Produced Requirements Traceability Matrixes (RTMs) to support the application development.
• Followed up with development team to verify bug fixes, and update bug status
• Updated daily test results in HP ALM
• Manually Scanned documents and retrieved the forms/documents to verify if they were indexed correctly.

Environment: Java, Quality Center, Kofax, Documentum,Sql

Confidential

Sr QA Analyst

Responsibilities:

• Wrote modules for the Test Plan
• Wrote test cases for manual testing using the Business Requirement documents.
• Conducted manual testing for checking Functionality, Security and Performance during various phases of the development of the online application.
• Oversee the creation of test cases, test scenarios and scripts in support of business functional requirements
• Expertise in Version One tool for the AGILE process
• Lead the completion of testing processes. Ensure metrics comply with testing and requirements.
• Using SOAPUI tool for executing web services testing activities including creating test projects and functional testing.
• Involved in all phases of testing including Systems Integrated Testing, Performance Testing, and Regression Testing
• Coordinated the team to resolve defects of all components of the application
• Conducted Manual Testing for various Users.
• Performed manual UI data validation test cases in development and parallel-to-production test environments.
• Coordinated System Integration Testing and UAT efforts
• Performed Positive and Negative testing manually
• Developed Timeline for different cycles of testing
• Conducted numerous JAD sessions, brainstorming sessions and walkthroughs to gather business and functional requirements
• Produced Requirements Traceability Matrixes (RTMs) to support the application development.
• Generate QA estimates for multi-phase project approach and communicate to project manager
• Conducted Backend Testing for Data Validation and Data Conversion
• Used SQL for data validation
• Followed up with development team to verify bug fixes, and update bug status.
• Performed Regression testing when newer versions were released
• Performed End to End testing.
• Performed Integration testing
• Used the REST client for Password Creation.
• Prepared and maintained documents like Test Strategy, Test Report and Trace Matrix.
• Updated daily test results in Version One and JIRA
• Participated in various meetings and discussed Enhancement and Modification Request issues and SCR’s
• Participated in walkthrough and status meetings.
• Participated in Design review, code reviews and test review meetings to identify bottlenecks in the system.

Environment: Java, SQL Developer, Version One, Oracle 11g, XML,Ms Office, JIRA, SOAP UI,Quality Center, Agile

Confidential

Sr. Tester/BA

Responsibilities:

• Work with the Business and Systems Analysts to interpret QA needs as requirements are being developed
• Familiarized the team members with the customer needs, specifications, design targets, the testing process, design standards, techniques and tools to support testing effort
• Participated in walkthrough and status meetings.
• Participated in Design review, code reviews and test review meetings to identify bottlenecks in the system.
• Participated in design walkthroughs and inspections.
• Was also involved in the Train the trainer program.
• Wrote modules for the Test Plan
• Implement and administer best QA practices to ensure that all QA deliverables meet the PMO defined standards
• Prepare and submit QA estimates and QA project schedules. Reviews information with project manager.
• Lead the UAT effort and arrange/facilitate UAT testing sessions
• Developed project plans and conducted weekly status review meetings with all business groups
• Analyzed status reports on weekly basis with the project team
• Established the testing process, testing and defect reporting methodology, techniques and tools to support testing effort
• Wrote test cases for manual testing using the Requirement documents.
• Conducted manual testing for checking Functionality, Security and Performance during various phases of the development of the online application.
• Prepared and maintained documents like Test Strategy, Test Report and Trace Matrix.
• Conducted Manual Testing for various Users.
• Conducted Backend Testing for Data Validation and Data Conversion
• Developed test case/test scripts for manual testing and backend testing.
• Used SQL for data validation
• Followed up with development team to verify bug fixes, and update bug status.
• Performed UAT Testing and other functionality in the system.
• Performed Regression testing when newer versions were released
• Updated daily test results in the In house application
• Participated in various meetings and discussed Enhancement and Modification Request issues and SCR’s

Environment: Java, Oracle BPM, Manual Tester, Test Manager, Requisite Pro, Clear Quest, Java, Oracle 9.2, SQL Developer, MS Project, MS Office Suite.

Confidential, VA

Sr. QA Analyst/Business Analyst

Responsibilities:

• Extensively involved in Gathering requirements from the end users.
• Manage QA onshore-Offshore team model to support comprehensive communication between onshore business and QA team, and offshore development team
• Developed project plans and conducted weekly status review meetings with all business groups
• Analyzed status reports on weekly basis with the project team
• Familiarized the team members with the customer needs, specifications, design targets, the testing process, design standards, techniques and tools to support testing effort.
• Assigned roles and responsibilities and deliverables to all team members Participated in various meetings and discussed Enhancement and Modification Request issues
• Participated in walkthrough and status meetings.
• Participated in Design review, code reviews and test review meetings to identify bottlenecks in the system.
• Wrote test cases for manual testing using the Requirement documents.
• Conducted manual testing for checking Functionality, Security and Performance during various phases of the development of the online application.
• Conducted Manual Testing for various Users.
• Conducted Backend Testing for Data Validation and Data Conversion
• Wrote complex test scripts in SQL to execute test cases related to database for data validation and integrity
• Conducted Data Conversion Testing.
• Followed up with development team to verify bug fixes, and update bug status.
• Performed UAT Testing and other functionality in the system.
• Updated daily test results in the In house application

Environment: Window 2005, SQL Server 2005, .Net, MS Visual Studio, SQL, SQL Server 2002

Confidential, VA

QA Analyst

Responsibilities:

• Wrote test cases for manual testing using the DOORS requirement documents.
• Conducted manual testing for checking Functionality, Security and Performance during various phases of the development of the online application.
• Conducted Manual Testing for various Internal and External users.
• Conducted Backend Testing for generating Reports
• Wrote complex test scripts in SQL to execute test cases related to database for data validation and integrity
• Used Clear quest for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Performed UAT Testing of reports and other functionality in the system.
• Generated test reports using Clear Quest
• Updated daily test results in the CAV (Certification & Validation Form) Database.
• Generated daily testing status reports using CAV ( in-house) Database
• Participated in various meetings and discussed Enhancement and Modification Request issues
• Participated in walkthrough and status meetings.
• Participated in Design review, code reviews and test review meetings to identify bottlenecks in the system.

Environment: Window 2003, Clear Quest, J2EE, DOORS, MS VISIO, Clear Case, Sharepoint,Ms Access, SQL