SUMMARY

• Highly driven Project Manager with comprehensive background in financial and IT sectors.
• Certified in use of Waterfall and Agile methodologies to effectively plan, coordinate, execute and meet project milestones.
• Passionate about leading and mentoring highly organized, detail - oriented, cross-functional teams.
• Recognized for improving process efficiency and productivity through data gathering and metrics analysis.
• Focused on achieving strategic business goals and delivering high quality products through proactive communication and implementation of stakeholder feedback.

AREAS OF EXPERTISE

• Strategic Planning
• Risk Management / Mitigation
• Microsoft Office Suite
• Waterfall Methodologies
• Project Reporting
• Rally Software
• Agile Methodologies
• Vendor Management
• HPQC
• Resource Utilization
• Process Improvement (Six Sigma)
• InvestOne
• Quality Control
• Budgeting
• Jira
• Procurement processes
• Contract Negotiations
• TLM

PROFESSIONAL EXPERIENCE

Confidential, Lancaster, PA

Senior Project Manager

Responsibilities:

• Improved the visibility of the allowance calculation by engaging Business and IT resources to create an awareness group to inform and educate bank members around the project and impacts
• Managed numerous contracts and negotiations to support CECL advisory services as well as on-board new software to support successful delivery
• Created numerous project plans to support multiple parallel running workstreams
• Maintained enhanced risk register to mitigate roadblocks to project success
• Provided on-site leadership and IT PMO experience to project team and other Project Managers
• Created a more agile-like environment by assisting the PMO and CECL project team to work in a more flexible environment which took special reporting and consideration during project planning and phase gates

Confidential, Philadelphia, PA

Product Manager

Responsibilities:

• Improved on team’s product alignment by proactively managing the overall team backlog of work on a daily basis for four products.
• Increased the amount of high priority work being completed in the backlog by creating a process for “business ask” intake.
• Advanced the way in which Operations and Engineering collaborate by engaging the right people at the right times in order to implement a true devops environment.
• Enabled my teams to perform at the highest level by playing the ScrumMaster role and removing blockers and any impediments for Engineers.
• Pushed efficiencies in work efforts by facilitating move to Kanban process.

Confidential

Senior Project Manager

Responsibilities:

• Increased Stakeholder operational efficiencies by leading and delivering several high-profile, strategic initiatives that focused on process improvements and protocols.
• Built a more collaborative and interactive workplace which increased customer satisfaction through a successful creation and implementation of a scalable Agile framework.
• Accountable for ensuring over €18M in budget gets allocated and tracked properly by holding weekly meetings with SVP’s and business process owners.
• Played first ScrumMaster role for DLL as we transitioned into the scrum/kanban process.
• Coached and mentored new ScrumMasters and Product Owners on their roles and responsibilities.

Confidential

Agile Coach / Rally Software Trainer

Responsibilities:

• Increased efficiency and productivity of business units by successfully transitioning units from Waterfall to Agile methodologies through personalized trainings.
• Developed feedback loop and customer survey, continually gathering feedback for coaching and training improvements.
• Increased client satisfaction and provided timely responses by creating work area in JIRA, tracking all outstanding Agile and Rally questions.
• Transitioned over two dozen teams from waterfall to Agile (scrum and Kanban) by acting as a consultant for cross-functional teams.
• Provided training on things such as how to write user stories, backlog grooming, monitoring burndown charts, and other related Agile metrics.
• Participated on a team to help introduce SAFe - Scaled Agile Frameworks

Program Manager/ScrumMaster

Confidential

Responsibilities:

• Increased efficiency and effectiveness of processes by leading weekly PMO best practice sessions, resulting in several process improvement requests.
• Monitored multiple (simultaneous) project teams - as ScrumMaster, delivering high quality software to clients, enhancing customer experience.
• Met program gates by effectively leading several project teams through each phase of project lifecycle.
• Ensured meeting of program direction and goals through daily interaction with engineering management, and external vendors, creating collaborative team environment.
• Led successful SOW negotiations, leading to well-defined external vendor scope and milestone lists, driving successful release delivery.
• As a ScrumMaster successfully led four separate scrum/kanban teams to deliver a new user guide for Confidential customers.
• Increased team velocity through constant mentoring and training activities.
• Delivered a new customer experience to Confidential customers through continuous implementation processes.
• Confirmed agreed upon messages and milestones by continual communication with senior leadership, creating clear line of site for program activities.
• Assessed team velocity, and capacity by actively participating in monthly sprint review meetings, leading to highly accurate sprint planning sessions.
• Served as Rally Software Administrator, creating custom reports and applications through understanding of portfolio and project management practices. Developed numerous one off reports, showing team progress and productivity.
• Increased team efficiency by providing training for Rally software to PM’s and engineering teams.