Project Manager Resume

SUMMARY

Proven expertise at leading projects from inception to completion identifying & mitigating risks to create on - time, on-budget & on-requirement solutions. Successfully communicates & collaborates cross functionally allowing for better management of client expectations, resource utilization & identification of cross-/up-selling opportunities.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Liaised with heads of LOBs to translate long term vision into strategic projects
Performed business process evaluations to identify operational inefficiencies and process improvements
Defined project definition, scope, framework, stakeholders, risks, issues, key resources, cost, timeline, team structure and high-level requirements
Created project and program success factors by working with management to identify key performance factors, mitigation plans and escalation paths
Managed the priority setting and alignment of projects

Confidential

Project Manager

Responsibilities:

Managed the coordination, planning and oversight of a team of 9 from origination to deployment including project members, subject matter experts and representatives from the business
Collaborated with external teams, business units, senior leaders and stakeholders to build and maintain relationships, facilitate external communication and manage cross enterprise resources
Identified, analyzed and mitigated complex issues, risks, dependencies and resource and scheduling conflicts
Worked with project team to identify unique solutions and incorporate all change management controls
Reported to the executive steering committee, project stakeholders and senior management progress against project milestones timeline, budget, issues and risks. Provided a dashboard view of the program’s performance
Ensured operational and business change readiness, user acceptance testing and end user training was successfully completed
Managed team through Travelers transition from Waterfall to Agile methodology - assisting team to become more Agile
Ensured all documents are updated and all meetings are facilitated with a key focus on each meeting having an agenda and goal to ensure everyone's time is adequately managed

Confidential

Project Manager

Responsibilities:

Worked closely with business & surety teams to ensure the design & build requirements match business expectations and priority
Worked with surety and cross enterprise teams to manage dependencies, issues and risk
Worked with the Build & Deploy team to ensure packages are tagged to the correct deployment

Confidential

Access Management Implementation Manager

Responsibilities:

Reverse engineered the current solution to identify configurations that control page buttons - this resulted in only 20 defects after the first mock deployment
Devised key design strategies and processes then created detailed Access Management documents - in lieu of existing documentation
Defined performance metrics for Access Management requests and configurations
Managed a team of 5 from origination to deployment
Managed more than 30 Access Management requests per week in more than 12 environments
Reported to senior leadership progress, milestones, issues and risks
Implemented 1300 configurations in 3 unique applications across 5 environments
Decreased defects by 25% between the first and second mock deployment