Program Manager Resume

SUMMARY

Astute, business - savvy program manager & senior consultant with 20+ years success directing global distributed, large scale initiatives.
B road background includes building applications to support HCM, Finance and supply chain management systems in retail, sales and distribution, healthcare, insurance, telecommunications, manufacturing and public sector fields.
Broad strengths driving implementations/upgrades involving major ERPs like SAP, PeopleSoft, Oracle EBS and Salesforce. Possess broad functional and technical expertise in ERP systems selection, configuration, implementations and upgrades, object-oriented principles, software release processes, quality assurance and process re-engineering.
Solid record of achievement in developing project strategies, estimating resources and delivering projects on time/budget while meeting all quality standards and client objectives. Managed budgets up to $60 Millions.
Skilled relationship builder, adept at partnering with business leaders to achieve mission-critical goals and managing global teams in multiple countries.
Continuously seek innovative ways to improve operation productivity, through the introduction of new technologies, systems, methods and controls.

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

Preside over global SAP and Salesforce implementations for NAFTA, EMEA, APAC and Latin America.
Lead fit-gap analysis, blueprinting and design sessions.
Organize and manage initiation, planning, system architecture, design, build, test & deploy phases; provide estimates, high-level work plans, schedules, resource plans and budgets.
Responsible for managing vendors/ system integrators and managing RFI/RFP process.
Provide PMO oversight to ensure adherence to Confidential ’s standards and SDLC process.
Manage warranty support, training, service level agreements (SLA) and post-production transition.
Direct all environment planning and infrastructure procurement for ERP applications.

Technology: SAP ECC 6.0, SAP FICO, SAP SD, SAP SCM, SAP CRM 7.0, SAP CPQ, hybris, S/4HANA, C/4HANA, Kronos, PeopleSoft 9.1, HCM 9.1/ FSCM 9.1/ EPM 9.1, Salesforce.com, Salesforce CPQ, Mulesoft, Quality Center.

Confidential

ERP Consultant & Program Manager

Responsibilities:

Lead and provide consulting services for the ERP upgrade project. Manage day-to-day activities, update the project plan and communicate weekly status.
Prototype and develop a process to automate functional testing using PeopleSoft Test Framework.
Assess and measure process maturity for PeopleSoft and OBIEE functions and recommend best practices.
Analyzed and recommended the path to PeopleSoft 9.2 upgrade.
Develop configuration management plan to manage changes to business applications.

Technology: PeopleSoft 9.2, PeopleSoft 9.1, HCM 9.1, FSCM 9.1/ EPM 9.1, Taleo, MS Project, SharePoint 2010/2007, Hyperion 11.x, OBIEE/OBIA 11.x, Primavera 8.

Confidential, Philadelphia, PA

ERP, Healthcare Manager

Responsibilities:

Led fit-gap analysis with PeopleSoft 9.1 and upcoming PeopleSoft 9.2 version, assess enterprise analytics using OBIEE and enterprise integration of all supporting applications & functions.
Issued RFPs to ERP vendors and implementation partners.
Developed detailed project costs and ROIs; maintain project plan and project status to stakeholders.
Arranged vendor demos and site visits.

Technology: PeopleSoft 9.1/9/2/ HCM 9.1/ FSCM 9.1/ EPM 9.1, MS Project, SharePoint 2010/2007, Hyperion 11.x, OBIEE/OBIA 11.x, Kronos Time & Attendance, Ceridian Payroll & Benefits, Taleo Recruiting, Onboarding & Learning, Clarivia, MS Great Plains, ReQlogic

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