Sr. Bi Manager Resume
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San Jose, CA
SUMMARY
- Over Seventeen years of expertise in Business Intelligence domain with proven success in leadership role creating strategy and cost effective, quality and scalable solutions, using Best Practice Methods and working with all levels within the client organization.
- Known as an Industry Thought Leader, Confidential is instrumental in helping Senior Leadership successfully implement their corporate visions.
- His experience spans across strategy, BI Road map, Project management and data architecture.
- He is an excellent listener and deep thinker with an expertise in understanding client’s business problem and providing different solution approaches.
- Owned end to end solution delivery on the accounts;
- Established long - term partnerships with the clients, manage their requirements;
- Been accountable for the technical leadership regarding the delivery. Ensured that a sound and future proof architecture is planned and its implementation meets the technical quality standards;
- Established project structure and reporting relationships, ensure that everybody understands the project goals and his/her role and responsibilities, encouraged good working relationships among all project team members, motivated and resolved conflicts between individual members of the team, documents key project staff
- Performed risk management to discover and address potential problems before they occur;
- Tracked the project progress against project plan, held regular status meetings, report project status;
- Performed scope control and change management;
- Organized and maintained effective communication, both internal (within project team) and external (with project stakeholders and customers);
- Generated visible added value that IT delivers to the client by suggestion of innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences;
- Prepared engagement revenue and resource forecasts, engagement timesheets and billing information.
AREAS OF EXPERTISE:
- BI Strategy and Road Map
- Program and Project Management
- Enterprise Business Intelligence
- Data Governance & Master data Management
- Data Architecture
- Off-shore Development and Management
- Agile/ Waterfall methodology
- Budget Management
- Client satisfaction and relationship management
PROFESSIONAL EXPERIENCE
Confidential, San Jose, CA
Sr. BI Manager
Responsibilities:
- Spearheaded strategic direction and functional management of the project to support business operations in areas like Order Management, Financials and Service contracts.
- Championed down the data governance and master data management roadmap
- Collaborated with C-level executives about Project status, risks and issues.
- Drove both onsite and offshore resources to deliver the project in time.
- Collaborated with business and IT to arrive at the methodology of implementing the above modules.
- Drove KPIs and did the Gap analysis from the source ERP system.
- Initiated Agile methodology for analysis, design and development.
Platform:: Oracle EBS, Oracle BI Apps, Informatica, OBIEE, Tableau
Confidential, San Jose, CA
Sr. BI Manager
Responsibilities:
- Supervised Data architecture for multidimensional model
- Defined BI Road map for next 2 years
- Initiated a Data Governance Road map
- Performed analysis on Customer data for customer behavior pattern like churn percentage, cohort analysis, etc.
- Delivered over 20 Dashboards using Tableau
- Planned along with senior management new ways to retain customers and offer them better service
Platform:: MYSQL Database, Tableau
Confidential, CA
BI Manager
Responsibilities:
- Spearheaded BI Roadmap both for USA and EU offices
- Collaborated with management to prioritize business and information needs
- Drove BI Program Management both in USA and Europe
- Provided self-service BI by providing users with Subject Area data sets an in Tableau for visual analytics
- Analyzed financial data to identify relationship between operations and payment trends
- Managed a team of 12 (ETL developers, BI developers and Data Architect)
- Implemented a Master Data Management initiative to integrate all reference data as a single version of truth
- Initiated Agile methodology for BI initiatives
- Trained Business Users in Tableau, Crystal Reports for Reporting
Platform: SQL Server 12, SSIS, SSRS, Crystal Reports, Tableau
Confidential, El Segundo, CA
BI Program/Project Manager
Responsibilities:
- Manager in the national Confidential .
- Responsibility includes defining BI strategy/roadmap for different clients, evaluate BI tools, and interact with Project Sponsors, issue resolutions, risk mitigation and project status update.
- Worked for client Title Max Finance in Atlanta implementing a SQL Server BI solution
- Implemented a Tableau BI solution for MassMutual in Hartford, CT
