SUMMARY

• Innovative Program Manager and result driven executive with 16+ years record of achievement in leading diverse global IT teams for delivery and management of enterprise wide global solutions across various industries and sectors (Manufacturing, Telecommunications, Health Care, Finance, Insurance and Utilities).
• Identify and capitalize upon opportunities to deliver comprehensive solutions that positively impact business performance.
• Broad - experienced, executive with an extensive background in business process, information technology, finance, strategic planning, and operations.
• 16+ years in Agile, Waterfall and ASAP Methodologies
• 4 full life-cycle S4 HANA-BW/ BI project implementations (Blue print, realization, testing, “go live”, etc.)
• 8+ years MDM/MDG solution architect experience
• 5 + years of SAP Procurement - Spend Analysis
• Over 8 years of SAP FS-RI and FS-CD implementation experience
• Project Implementation for SAP FS-RI (Reinsurance) module for professional Insurers and
• 9+years’ experience in SAP Solutions
• 5+years in Demand Planning
• 10+ Pre-Sales Demonstrations
• 5+ years in FDA UDI Project Management
• 11+ years Information Technology experience
• 10+ years to have Organizational Design
• 10+ years of HR experience
• 4+ years’ experience in Managing PMO Office
• 10+ years of Change Management
• 8+ years in MDM data modeling, management, extractions
• 8+ P&L Management/ Product Management/ Marketing/ Channel management
• 8Created BI COE (Center of Excellence) structures, processes and execution strategies
• Business and IT, BI Solution Delivery Roles and Responsibilities definitions
• Enterprise Prioritization Consensus Building tools and workshops
• Release Dependency and Construct tools and templates
• Concurrent Multi-Release Resource Allocation Methodology and tools
• POC’s/Communication Plans and GAP Analysis
• Voice of the Customer Surveys
• Many internal and external customer facing presentations
• Onshore/Offshore processes and controls
• Requirements Development (not requirements gathering) Methodologies and templates
• ROI / NPV / P& L Cost Benefit Ratio Calculations and Measurements
• Cross Organizational Consensus Building Workshops
• Business Process Mapping Tools and Experience
• Highly Detailed BI/SAP Solution Development Project Plans
• Data and Information Reconciliation and Standardization

PROFESSIONAL EXPERIENCE

Confidential

Global Program Manager

Responsibilities:

• Executed the global strategy with strategic consulting or related experience in strategy development, competitive strategy, and scenario planning
• Responsible for program management including the analysis, requirements gathering, functional design, testing of DW, ETL Solutions using a technology framework of SFDC, SAP, ETL, DW.
• Business acumen including knowledge of multiple divisions.
• Use skills as a seasoned, experienced professional with a full understanding of industry practice and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways.
• Proficient in resource management, budget management, schedule planning, communications planning, status reporting using tools such as MS Project etc.
• End to end project management for SAP infrastructure and software modules

Confidential

Project Manager

Responsibilities:

• Managed Global SAP Demand & Supply, ensuring delivery excellence and instituting processes, methods & controls for effective delivery of SAP Projects globally
• Structured the COE development of People, Process, Technology and Metrics standards and their effective deployment across our businesses through COE support of key programs, initiatives and systemic changes.
• Enabled Business transformation and demonstrated capability to liaise with key business stakeholders and influence effective and efficient decision making
• Liaised with various internal and external stakeholders. Internal: Sector Demand and Supply Planning leaders, Sector / Platform Make Leads, Source CoE Lead, Deliver CoE Lead, IT leaders. External: Commercial Leaders, Suppliers and Consultants for Benchmarking purposes
• Managed oversight projects that typically include 20 Project Managers, with budgets up to $600M in revenue, and greater than 15,000 hours to completion Develop and build brand and category level plans that support the SS group strategy by analyzing historical demand and current trends with focus on reaching consensus on final forecast.
• Created the COE and was central to the successful evolution of the COE function across our business segments globally.
• Held the responsibility for supporting all project management activities in alignment with COE requirements.
• Created Forecast in-season sales and inventory and develop strategies to maximize opportunities and mitigate risk and construct demand planning strategy.
• Managed the reconciliation of marketing, sales and forecast/supply chain plans and demand planning
• Prepared and facilitate monthly cross-functional demand forecast meetings with Product Marketing, Sales and Operations
• Applied a structured change management approach and methodology for the people side of change
• Developed a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change
• Identified potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
• Conducted readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner
• Develop set of actionable and targeted change management plans, which includes the Communication plan, Sponsor roadmap, Coaching plan, Training plan, and Resistance Management plan
• Supported the execution of plans through coaching of employee-facing managers and business leaders
• Lead as a coach to executive leaders who are change sponsors
• Created and manage measurement systems to track adoption, utilization, and proficiency of individual changes
• Conducted back office sales support, project estimation, and client-facing sales support
• Acted independently to determine methods and procedures on new or special assignments
• Managed the implementation of a distributed computing technology to configure and integrate the SAP R/3 or SAP 4.6/ECC 5.0/6.0 (and possibly NetWeaver platform) system with other corporate information.

Confidential

SR SAP Project Manager

Responsibilities:

• Involved in the future reinsurance Roadmap for the entire organization of Chartis Design and implementation of Risk Manager Module of SAP FS-RI Reinsurance. Support the collections and disbursements team with reinsurance specific processes.
• Managed the PMO to develop best practices and champion them within the organization
• COE Senior Management and key global, cross-sector advisor in driving SAP’s client performance to a higher level.
• Driver for continuous improvement approaches that are systematically incorporated into operating policies and processes associated with the CoE best practices and requirements.
• Build effective processes and organization for Global SAP delivery
• Management and successful delivery of SAP Projects (ensuring Business Value)
• Set up Project/Program management Policies, Procedures, Standards
• Owned all aspects of delivery including process design, quality, customer satisfaction, validation, documentation, testing, cutover, go-live and support
• Conducted original and refresher sales and product training
• Conducted development and implementation of new and refresher training courses
• Scheduled and coordinated training classes
• Prepared formal assessments of the attitude/ability of new employees trained.

Confidential

SAP Project Manager

Responsibilities:

• Global SAP Program Leadership /IT Service Delivery lead in a regulated industry
• Liaised with IT Business Partner(s)/Business to build strategic roadmap and implementation plans
• Instituted SAP methods and tools like Solution Manager for deliverables/configuration tracking; also Transport Management, Testing, Global Template management
• Build effective processes and organization for Global SAP delivery