Assist. Manager IT Resume

SUMMARY

Goal - driven leader with nearly 14 years of experience in IT Security, Project Management, Business Intelligence, Organization Level Process/Project Audits, Security Audit & IT Infrastructure Administration across industry verticals.
Significant experience in driving overall Quality Operations (in sync with the macro organisational plan); inclusive of defining the quality roadmap, budgeting and outsourcing of processes for achieving ROI.
Highly proficient in management of Information Security which includes set up & management of process, risk management, audits, business continuity management, incident management, vulnerability assessment, and conducting training to spread awareness regarding Information Security.
Worked alongside top management for evolving strategic vision, driving change, infusing new ideas and taking enterprise system performance and productivity to the next level.
An effective communicator with strong people management, analytical and coordination skills.
ITIL V3 & ISMS Lead Auditor Certified Professional
BCMS ISO 22301 Implementer
Experience in Windows Server 2008 & 2012, VMware, Sage Act Application & Database DNS, DHCP, DFS, DFS Replication, Name space server, VLAN, Trunking, Inter VLAN communication, Transparent proxy, RAID, NAS, Switching & Routing, Network & Wireless Printers, EIGRP Protocol, O365 cloud service.
Windows Server 2008 & 2012 Server implementation, maintenance and support OS and application level and software trouble shooting.
Technical understanding of Fail over clusters, Automation and Configuration Management.
Sound knowledge of HP/Dell/IBM Servers, NAS, SAN, RAID, clustering & Disaster Recovery, Leased Line etc.
Good understanding of installation and configuration of VMware Esxi 6 and maintaining Virtual Machines with the help of vSphere and vCenter

TECHNICAL SKILLS

Microsoft Windows server NT 4.0 /2000 Installation Configuration and Administration.
Implementation and Deployment of Active Directory 2000 Including Group Policy.
Microsoft System Centre Operations Management (SCOM).
Administration Internet Information Services (IIS).
Exchange Server 2000.

PROFESSIONAL EXPERIENCE

Assist. Manager IT

Confidential

Responsibilities:

Handling five members including one Team Leader and four Executives.
Undertaking need assessment and preparation of Quality blueprint for the organization.
Formulating process vision & design, enhancement strategy and transition strategy.
Developing and deploying key execution strategies across businesses.
Implementing project plans within preset budgets and deadlines.
Negotiating SLAs for large and medium-size business transformation projects.
Driving business operations to outperform annual objectives.
Serving as key driver for business process design and solution identification.
Handling resource allocations and setting up of communication channels across the various horizons of the organization structure.
Provided assistance in development of the internal audit plan as well as conducted special investigations and internal audit.
Ensured all requirements and recommendations from audit reports or reviews are followed up or negotiated for alternative solutions.
Reviewed adequacy of internal control systems, processes and policies.
Recommended improvements to internal control systems, processes and policies as well as ensured that all statutory requirements are met during day-to-day service delivery.
Windows 2008, Checkpoint, Sonicwall and Dell switches implementation and Administration

Team Leader - IT

Confidential

Responsibilities:

Analysed client’s requirement their IT infrastructure to suggest best practise and reduced the process gaps.
Designed scope as per the requirement and prepared project plan with timeline and roles responsibility
Provided consulting as Technical Solution Architect for IT Infrastructure and Security Standards.

Network Administrator (Team Leader)

Confidential

Responsibilities:

Led the entire network/infrastructure setup of IT.
Manage Internal IT Support through outsource team 24x7 architecture.
Defined the process and designed the technical document for requirement of different project for Bidding.
Traced SLA for vendors.

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