SUMMARY

• 14 Years IT experience as an Architect, Solutions, Scrum Master, Quality Assurance and Agile Practitioner (Agile Methodology - Healthcare) with SAFe (Scaled Agile Framework) including ETL Testing and Web Services, Selenium Automation engagement of Web application, Project management and technical team handling experience from 20+ associates. Extensive health care background with software implementation knowledge and extensive background in Retail, eCommerce, Point of Sale, Banking & Finance, Cards & Payments, Government, Education projects.
• Strong experience in Agile Testing concepts and Testing process, experience in managing complex issues and risks, including appropriate verbal and written.
• Prepares and follows up on regular Scrum events; including daily scrum, sprint planning sessions, backlog grooming, retrospectives. Facilitation and coordination of Agile Program Increment (PI) planning.
• Uses metrics to track and review team performance including Burn-down charts, velocity, and other sprint and release metrics.
• Promoting continuous improvement to increase team effectiveness and helping the organization and key stakeholders in adapting an Agile mindset.
• Experience working with Product Owners, architecture, technical leads and other stakeholders to manage cross team and their dependencies.
• Expertise in Test Governance & Test process compliance, vast experience working in a client and business facing role.
• Create test plans, traceability matrices and test impact analysis documents.
• Design and develop test cases using industry best practices; report defects utilizing industry standard defect tracking tools.
• Excellent knowledge in testing metrics and ability to utilize them in day to day testing activities.
• Review complex software requirements and uncover requirements defects.
• Specialized in web and E-commerce testing, test automation scripts using Selenium and Java.
• Advanced experience of various phases of Software Development Life Cycle (SDLC) while understanding the role of tester in each phase.
• Quality Plan documentation, involved in Project planning documentation included budgeting, staffing profiles, project timelines, issue tracking, and dependency tracking.
• Excellent analytical, problem solving, troubleshooting skills and Well acquainted with the SDLC, Agile and STLC.
• Expertise in Confidential ALM, Rally, Jira, Bugzilla, Selenium Web Driver, TestNG, SOAP UI, REST, WinSCP, ETL, Putty, SQL Developer tools for current project.
• Experience in Release Management lifecycle and deploy releases into production which includes scheduling, coordinating and the management of releases across the enterprise for multiple Applications Updates, Hotfixes, Security Improvements, Operating System updates.
• Advanced technical knowledge including an understanding of Continuous Integration tools used as Jenkins to achieve efficient and fast delivery and accelerate time to value and even revenue.
• Expert in leading the validation of multiple complex interfaces with broad knowledge of Integration Testing (creating and executing test cases at the Unit/ Integration/ System level/UAT), Automated Testing (Web Testing, GUI, Client Server) and Field Validation (Client-side, Server-side and ETL database).
• Experience in meeting tight timelines and delivery quality work to customer including reviewing cross discipline deliverables.
• Extensive elicitation abilities through SWOT Analysis, Surveys and well facilitated JAD sessions to understand the As-Is business model to gather User and Business Requirements.
• Excellent organizational and presentation skills in directing the To-Be model of the business through proper GAP Analysis in order to generate the necessary Business Requirements Document (BRD), System Requirements Specification (SRS), Functional Requirements Document (FRD), Change Request Processes (CRP), and Contingency Planning (CP). Knowledge and experience working on smoke testing, debugging.
• Experience in data mining, data analysis, data manipulation, database statistics, Data warehousing.
• Excellent verbal and communication skills necessary to elicit requirements through observation, surveys, interviews, Joint Application Development (JAD) sessions and Brainstorming with Business Owners, Business Users, SMEs and other stakeholders.
• Experience implementing Unified Modeling Language (UML) and MS VISIO in creating Use Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams and Class Diagrams.
• Change Request Management experience including industry standard CRM tools.
• Experience in creating WBS (Work Breakdown Structure) with dependencies and project stakeholders using MS Project.
• Experience in tracing requirements throughout the development process and verifying adherence to Requirement Traceability Matrix (RTM).
• Significant experience in reviewing Test Procedures, creating Test Cases and conducting User Acceptance Testing (UAT).
• Role includes: Technical guidance’s to the team, Web Testing, Database Testing, Automation, Business Intelligence, project monitoring and control, resource allocation, drafting project proposals, effort estimations, schedule, project report and status, training, managing interview drives /conduct, onsite-offshore coordination.

TECHNICAL SKILLS

Management Tools: MS Projects, Visio, Office, SharePoint, Rally, Jira, PlanView

Methodologies: Agile and Scrum Model, Waterfall, V Model

Functional Tool: Selenium, Confidential UFT, QTP, Winrunner, Rational Robot, SOAP/REST

Performance Tool: JMeter, SQL Query Analyzer, Dynatrace

Defect Mgmt. Tool: Rally, Bugzilla, Jira, Rational Clear Quest, TIR

Test Mgmt. Tool: Confidential ALM, Quality Center, Test Director

Database: Oracle, SQL-Server, Infosphere DataStage, ETL, QMF, Squirrel

Languages Conscious: C++ (OOP Concept), Unix, VB Script, Java Script, WSDL, XML

Configuration Tools: GIT, GitHub Extension, SVN, CVS, VSS, Mindshare, SharePoint

Other Tools: Putty, WinScp, SOA, Junit, TestNG, POM, AutoPilot for MQ

Operating System: Windows/XP professional, Citrix Metaframe Server, Unix

PROFESSIONAL EXPERIENCE

Confidential

Principle Consultant/Architect

Technologies: Java, Rally, ALM, ETL Datastage Director, SQL Developer, SharePoint, Jenkins, Git, JIRA, Selenium, TestNG, MS Visio and Office, SOAP/REST, Swagger, AutoPilot, WinSCP, Putty, Beyond Compare

Responsibilities:

• Acted as the primary point of contact for the design team in all development meetings which strengthened work alignment between development and design teams
• Developed and maintain the design team's product backlog and roadmap improving team organization and clearly defines sprint goals
• Responsible for managing global project teams and supporting Optum in their Agile transformation. Facilitating workshops with multiple stakeholders, development and support teams to create a common understanding of project objectives, features and user stories, sprint planning, tracking, removing impediments, communications and backlog grooming.
• Planned sprint priorities with Product Owners & Product Managers to ensure proper design requirements are consistently met.
• Facilitated scrum meetings and encouraged team collaboration to enable design team to achieve sprint goals & deliverables.
• Aided our Product Manager & Product Owner by created and maintaining a competitive analysis of similar products throughout the business intelligence/data analytics industry.
• Removed impediments and combated evolving requirements by implementing a workflow oriented process to better represent proper scope of stories while working with cross functional teams.
• Handled scrum team consist of cross trained resources in Java, ETL resources and BI tools .
• Involved on effective testing strategies to provide Quality Assurance and developed test cases.
• Managing software development life cycle (SDLC) for Java, J2EE Projects including analysis, design, testing and implementation of software applications.
• Source code and version control management with Git, Github extension and SharePoint.
• Lead the daily scrum calls with offshore teams situated in different time zones to monitor the progress of the deliverables.
• Guiding the team to produce quality software on a predictable schedule using Agile/Scrum principles and practices.
• Facilitating and following up on actions for all Scrum ceremonies including grooming, planning, stand-ups, reviews and retrospectives.
• Creating and maintaining information radiators that track progress at multiple levels, including following up with the team to ensure daily updates.
• Removing impediments to team progress either directly or by finding the right personnel to remove the impediment.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Facilitating discussion, decision making, and conflict resolution.
• Scrum Coach to group of Scrum teams, mentor and guide teams on daily basis.
• Helping the team to continually evolve the process, seeking improvements and greater efficiency.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Providing all support to the team using a servant leadership style whenever possible, and leading by example.
• Implementing SAFe inorder to Visualize and limit WIP, reduce batch sizes and manage queue lengths.
• Apply cadence, synchronize with cross-domain planning using SAFe, Decentralize decision-making- SAFe concept.
• Manage scope and risks associated with 4 major quarterly and 8 monthly releases annually.
• Evolve release and program management processes as the organization incorporates Agile software development tools and methodologies within IT.
• Performed initial risk assessment and document risk mitigation plans and contingency procedures with the project team and maintain throughout life of the project.
• Improved project management efficiency over 20% by providing oversight and support for project managers managing projects within the IT PMO. This enabled predictability and consistency in enterprise project reporting for PMO managed projects through quality audits, one on one mentoring, and brown bag sessions.
• Managed and optimized business processes using Six Sigma and Lean, including defining the KPIs .
• Interact with cross functional teams to facilitate gathering of testing requirements.
• Assist with weekly daily scrum meetings with offshore and onshore team.
• Performed impact analysis during QA planning. Work with trading partners, clients, management, technical and non-technical personnel to create use cases and testing documentation.
• Involved in automating test cases and creating automation framework.
• Implemented Agile methodology throughout QA process.
• Conducted test planning, chose test strategy, coverage and acceptance criteria.
• Created RACI to align team on responsibilities - improving overall testing process.
• Writing test cases based on the requirements, Designed and developed test cases in ALM, Rally as well as MS Excel. Use TDD, Continuous integration and testing methods.
• Created automated test script using Selenium for regressing testing.
• Developed test execution sequences, Manually performed Integration, Functional and Regression Testing.
• Executed manual test cases for releases, Performed basic backend testing (SQL), Reported defects via Rally.
• Contribute in test planning, test estimation, test design, executed manual test cases for releases in ALM & Rally.
• Performed basic backend testing (SQL), Developed and tracked test productivity metrics.
• Collaborated with stakeholders, Participate in agile scrum meeting and everyday meetings.
• Run regression test scripts via Selenium Webdriver, TestNG, Maven tools.

Confidential, TX

Principle Consultant/Architect - Agile/Scrum/PM/QA

Responsibilities:

• Driving Agile Scrum principles, values, behaviors and methodologies throughout the organization.
• Assisting teams with planning and execution of ceremonies, use of selected standard Agile tracking tool, User Story development.
• Used TFS as the tool to Backlog tracking, burn-down metrics, velocity, and task management.
• Ensured a common understanding by setting expectations in accordance with the Scrum principles, to align the stakeholders and team members.
• Following all the SCRUM activities like Estimation, Sprint Demo, and Retrospective.
• Ensured product backlog management and stories prioritization for consistent delivery.
• Partnering with the Product Owner in keeping the Backlog groomed.
• Partnering with the Scrum Master to ensure cross-team coordination.
• Identifying and maintaining relevant metrics that give the team insight into how they are doing and reporting these metrics to management.
• Encouraging adoption of a truly Agile mindset, including ownership, self-management and empowerment.
• Managing overall operations for executing projects involving scoping, design & sourcing.
• Create Backlog and prioritize the user stories based on their business value.
• Report team progress by burn-down charts and by conducting Sprint demos.
• Record sprint metrics related to planned and completed story points, test cases, and bugs resolved.
• Follow Agile best practices by conducting backlog grooming sessions, Sprint planning, and Sprint retrospectives with the development team.
• Source code and version control management with Subversion(SVN).
• Monitoring / tracking projects with respect to budgeted cost, demand forecasts, time over-runs to ensure timely execution of projects.
• Addressing all the important issues & defining best practices for project support and documentation.
• Mentoring and training project members to enable them to perform their activities effectively.
• Performing project estimation, project scheduling and project costing.
• Steering Delivery Management for technical deliverables of concurrent projects.
• Analyzing user requirements and designing testing specifications.
• Developing test plans, test cases and testing strategies for Business Intelligence (“BI”) development projects;
• Analyzing and validating data quality, Creating Unit and Systems integrations test cases.
• Providing guidance on the development of application using SQL and SOAP UI.
• Analyzing test results and recommending modifications to the data warehouses to meet project specifications.
• Oversight of Risk Management and Mitigation planning for medium sized projects.
• Monitored networks and Departmental KPI's for Risk Assessment, based on usage, and consumption.
• Participating in the deployment of applications into the data warehouses from a quality assurance perspective.
• Documenting the test plans, testing status and testing outcomes as required by the project, provide Daily, Weekly, Monthly status reports to stakeholders.
• Strong experience in Onsite-Offshore working model (15+ team members), flexible, self-drive to identify process improvements and strong negotiation skill to implement the changes from QA front.
• Tools used Confidential Agile Manager, SQL Developer, SoapUI 5.1.3, ALM 12.01, ETL - IDD, Batch Data Loader tools and Web Services are being used for MD3 Project.

Confidential, Corporation, IL

Associate Consultant/Subject Matter Expert

Responsibilities:

• Worked at onsite location for Onshore-Offshore model and led mid size teams (4-10 associates) for various eCommerce web applications under CMS Portfolio.
• Analyzed and reviewed functional overall design, technical overall designs and technical detailed design documents. Prepare Estimation of testing effort, Prepare Test Plan and Test Strategies with different approaches.
• Test Case creation, Test Case execution in ALM, Test Summary report preparation by managing the schedule and meet deadlines.
• The accountability for resources including people, budgets, systems, knowledge and experience.
• Analyse more complex problems and propose a range of options with an informed and considered recommendation of the most appropriate solution.
• Creating the project test plan and working with the development team to create Unit and Systems integration test cases.
• Used TFS as the tool to Backlog tracking, burn-down metrics, velocity, and task management.
• Ensured a common understanding by setting expectations in accordance with the Scrum principles, to align the stakeholders Worked as SCRUM Master to follow complete agile activities.
• Took various Agile team training at to promote Agile and end to end Agile Implementation.
• Coach and training stake holders on Agile by conducting workshops to ensure smooth functionality.
• Ensured compliance of development team with Scrum methodology in delivering incremental features and monitor defined process adherence.
• Coached/Mentored resources at different level, Prepare scope of sprint cycles and prioritize backlog.
• Assist in migration from waterfall to agile methodologies, Perform Cost benefit analysis and ROI assessments, forecasting.
• Develop templates of sprint cycles, work with users and stakeholders to finalize acceptance criteria and align with release calendar.
• Demonstrate and validate sprints and sprint retrospection, Conducting Sprint Demo and Sprint Retrospective.
• Handled project issues like staff management, scope creep and Track PV, EV, AC, EAC and variance etc .
• Created automated excel and sharepoint application for Project management matrices.
• Communicate with the stakeholders on a regular basis to provide feedback on Implementation progress of the solutions, involve the architect team in case of technical roadblock and Helping for technical solutions.
• Ensured product backlog management and stories prioritization for consistent delivery.
• Expert knowledge of various Agile methodologies. Hands-on admin experience using latest, industry-leading enterprise Agile Tools like MS Project, Jira, Kanban.
• Drive execution of Unit and Systems Integration testing, following the complete defect life cycle including JIRA. Involved in monitoring the defects and assign issues to the development team, validate data quality with test metrics and providing test status summary on completion the testing.
• Organize the kick-off, daily and weekly status meetings and send the Status Report to the Client.
• Manages change in programme direction, scope, benefits, costs, and timing while minimising financial risks.
• SQL Developer, PuTTY, WinSCP, SoapUI 4.6.3, Confidential UFT, ALM 11.5 tools and Batch processes are being used for CS and CMS portfolios.