SUMMARY

• An IT Manager with 22+ years of IT experience and deeply involving in all phases of SDLC and delivering mission critical, complex and large - scale Programs, Projects, Products and Applications.
• Managing IT Accounts, Portfolio’s, 24 *7 Global Delivery Model
• 16+ years of combined leadership experience in Product Management, Program Management and Project Mgmt.
• 16+ years of IT Consulting, Vendor, Client and Stakeholder Management experience.
• 10+ years of Banking and Financial Products, Applications, Program and Project management experience.
• 7+ years of Agile experience and overseen projects as Agile Coach, Product Manager and as Product Owner
• 10+ years of leadership experience in Web and Mobile App development management
• 10+ years of technical prior development experience using Java, J2EE and Open Source.
• 7+ years of Healthcare, Health Plan, Membership, Medicare, Claims, IT Security and Compliance experience.
• Possess strong interpersonal, organizational, team building, mentoring, and communication skills.
• Strong technical background, paying attention to details, thorough handling of programs and projects delivery.
• Highly motivated individual with outstanding interpersonal skills and maintaining cordial working relationships.
• Takes initiative to solve Technical and Management problems and provides alternate solutions.
• Proven as reliable, dependable and committed for on-time delivery with high quality.
• Known for collaborative and persuasive skills within organization and across cross-functional leadership teams.

PROFESSIONAL EXPERIENCE

Confidential

Senior Product Manager / Senior Engineering Manager

Responsibilities:

• Developed and managed Product Road Map, Project Charter, Project plan and Release plan.
• Involve in Product planning, Identify key milestones from conceptualization to product launch.
• Identified product features are current as well as future oriented and upgraded to latest technologies
• Led P2HR, Monthly releases, Releases (Wallet, GKE, Redis Upgrade), Hot fixes and Security patches.
• Overseen scope, time, budget, scope, quality, release and delivery of complex programs in agile delivery model.
• Managed releases, GCP environments, Upgrades, Resources, Tasks, Vendor engagement and 24 * 7 Support
• Collaborated with PMO, DevOps, Engineering, QA, Perf, Network, Security & Cross functional teams & delivered.
• Driven team performing development, SIT/QA, Perf Testing, Perf Test and Production Support
• Managed Sprint planning, Epics, Product backlogs, User Stories, Priorities using JIRA board.
• Identified all ongoing issues and risks addressed them as projects as per priority.
• Managed budget and reduced GCP infra cost and increasing savings by efficient process and reusability.
• Hired and developed high performing technical teams at onshore & offshore.
• Publishing weekly executive summary with status, progress, risks and budget usage to executive management.

Environment: G-Suite, Google Cloud Platform (GCP), Google Kubernetes Engine (GKE) 1.14, Redis, Akamai, JIRA, Confluence, MS Visio, SharePoint, ServiceNow, Angular, NodeJS, SpringBoot, Mobile User Interface (MUI), Java, J2EE, mySQL, Mongo DB, Kafka, Cavisson Network Diagnostics, Datadog, Splunk, CRE, CI/CD, Jenkins, Git, Docker, SonarQube, QA, Selenium, Automation, UAT and Production.

Confidential

Senior Product Manager / IT Program Manager

Responsibilities:

• Developed and managed Product Roadmap, Program Road Map, Project Charter, Project plan and Release plan.
• Overseen scope, time, budget, scope, quality, release and delivery of complex programs in agile delivery model.
• Managed Product miles-stones, Backlogs, adjusted priorities, delivered as committed.
• As a Product Manager, collaborated with Leadership, Developers, Analysts, Architect, cross functional teams & delivered incremental solutions.
• Overseen team performing analysis, design, development, SIT/QA, UAT and Production Support
• Overseen Product planning, Sprint planning, Epics, Product backlogs, User Stories, Priorities using JIRA board.
• Identified the high-level business requirements and listed them as projects and set the priority and duration.
• Managed Capex and Opex budget and reducing cost and increasing savings by efficient process and reusability.
• Hired and developed high performing teams at onshore & offshore and delivering impactful financial risk solutions.
• Helped and supported business customers to efficiently manage multi billion dollars investment funds.
• Published weekly executive summary with status, progress, risks and budget usage to executive management.

Environment: JIRA, Confluence, MS Visio, SharePoint, MS Office, MS Project, SQL Server, Windows, Java, J2EE, XML, XSD, IBM, Middleware, Integration, Json, SFTP, ETL, Ctrl M batch, Data Warehouse, Markit EDM data platform, MS Team, ServiceNow, DAL Analytics, Python, Tableau, Oracle, PMA, Factset, OMS, Testing, QA, UAT and Production.

Confidential

Senior Technical Program Manager / Senior Technical Product Manager

Responsibilities:

• Developed Roadmap, Project Charter, Project plan, Identified Scope, Tasks, Resources, Timelines and Tracking.
• Driven Project through Agile and Waterfalls Models and acted as Product Owner.
• Captured User stories and functional and non-functional requirements for Wires, Forex, ACH, BSA/AML & OFAC.
• Conducted review sessions and obtained the approval for Wires, Forex, ACH, BSA/AML and OFAC customers.
• Driven development of Test Cases and Test Scenarios for functional and non-functional requirements.
• Managed Java, Middleware, Data Warehouse, ETL Development using Agile methodologies.
• Conducted daily standup, Sprint planning, Sprint Retrospective and Sprint review meetings.
• Managed the Technical team of Java, ETL, Data Warehouse, Middleware, QA, UAT and Analysts.
• Managed Test Execution, QA, UAT for the Wires platform, Total Screening, Total Payments, Interface Testing, ACH PEP+, AML Manager, FircoSoft, Actimize
• Managed Data Extraction, ETL, Datawarehouse Development, Loading into the FRB’s Central database.
• Managed the TranDM, CustDM and Master Data Management (MDM).
• Managed FX Trading Platform replacement, BSA/AML and OFAC Applications.
• Managed Release Management, FircoSoft Rule Updates and Implementation.
• Managed Budget, Forecast, Resources, Vendor Engagement and SOW Contract.
• Delivered FX Platform replacement project along with FircoSoft implementation.
• Managed Analytics, Name Gluing Fix, OnBase report, Alerts Tuning and OFAC Watch List Projects.
• Published the Program and Project status to the Executive Management.

Environment: MS Office, MS Project, MS Vision, SharePoint, SQL Server, Linux, AIX, Cloud, Windows, Java, J2EE, XML, SAML, Middleware, SFTP, Citrix, ETL, Data Warehouse, TFS, JIRA, Transaction Data Mart, Cust Data Mart, MDM, ServiceNow, PEP+ AML Manager, KYC, NACHA, Foreign Exchange, Spectrum, FX Wires, FircoSoft, Bridger, Total Screening, Wires Processing, OnBase Reports, SAS Analytics, Tableau, OFAC, Economic Sanctions, Watch List, Compliance, Risk, Transaction Monitoring, Testing, QA, UAT and Production.

Confidential

Senior Technical Product Manager / Senior Engineering Manager

Responsibilities:

• Managed Projects in Development, Testing, QA, UAT, Release, Infrastructure, Security, Network, Cloud Migration
• Developed Program Roadmap, Product Roadmap, Project Charter, Project Plan, Budget plan, Resource Plan, Risk Plan and Communication Plan as per PMO standards.
• Hired Technical resources, Developed, Trained, Engaged and Managed of team size 35.
• Managed Program/Project Budget up to 25 million, Developed Forecast and Managed SOW.
• Managed Product backlogs, User stories, Issue logs and Sprint schedule for Agile based Projects.
• Conducted Daily standup, Sprint Planning, Sprint Retrospective and Sprint Review Meetings as Product owner.
• Product Manager/Product Owner for Web Application and Mobile Application Development
• Application Management of Enterprise scanning, Document Repository Management & Content Management
• Implement CI/CD DevOps - Deployment automation using IBM Urban Code and Jenkins.
• Completed Claims and Tapestry integration with JBOSS App Server with IBM MQ/Message Queues.
• Managed Medicare Payment and Accounting Reconciliation Platform for Kaiser for 4 years.
• MBE Testing Projects, Testing Cycles, Test Cases, Test Plans, QA, User Acceptance Testing (UAT).
• Health Information Portal Design, Development and Deployment through ASP/.NET Framework and IIS.
• Completed Middleware Development using IBM MQ, MQ Brokers, Channels and Queues.
• Completed Database upgrade, migration, data backup, replication, Big data and Hadoop implementation.
• Completed Healthcare compliance such as Medicare, HIPAA, ICD-9, ICD-10 and SOX.
• Completed the Splunk Implementation.
• Completed the Performance Monitoring tools for Oracle Servers, WebSphere and Windows Servers.
• Managed the MBE Product Release Management
• Competed Application Scalability Project
• Single Sign-On Integration using Kerberos for Oracle, WebSphere, Citrix and Wintel Servers.
• Saved millions of dollars by optimizing infrastructure, License, and Vendor engagement.
• Generated multi-million dollars revenue account and managing service delivery.

Environment: MS Project 2010, MS Excel, MS Visio, MS SharePoint, Java, J2EE, XML, JBOSS Application Server, Eclipse, Java Script, CSS, HTML5, AJAX, JSON, iOS, Android, Node.js, Angular, React, WebSphere Application Server, Splunk, Bigdata, NoSQL, BuildForge, IBM UrbanCode, Jenkins, IBM MQ 10, Message Queues, Brokers, Channels, IIS Server, SOAP, Data Power, WSSR, Restful API, API Connect, IBM Blue Mix Cloud, Cloud, JIRA, TFS, Oracle 10.x, 12, SQL Server, DB2, Tableau, Remedy, Outlook, Sametime, Selenium, Linux, AIX, Windows 2010, RateManager, EasyGroup, Tapestry, ClaimsConnect, Mainframe DB2, HL7, SOX, ITIL, Vignette IDM (opentext), IBM Datacap, Medicare, Claims, Claim Processing, Health Insurance, Health Plan, PMO

Confidential

Technical Product / Project Manager

Responsibilities:

• Support BSA/AML Program initiatives and manage Projects and Applications.
• Manage Nice Actimize (SearchSpace) Application and IT infrastructure.
• Maintain program road map as per the AML products release schedules.
• Create project plans, get approvals, execute and deliver the projects.
• Manage project scope, schedule, timeline, budget, resources, vendor relationship and contracts.
• Act as SME and provide risk insight into BSA/AML, KYC, Customer Due-diligence, Enterprise Risk and Audits.
• Oversee ACH, Credit, ATM, Wire, FX TXNs and Customer extraction, transfer and load process for BSAAML.
• Provide business operations support in decision making and resolving the operational issues.
• Operation support of daily batch processing, monthly processing for alert and case generation.
• Complete the rule engine tuning and Monthly alert threshold update project.
• Product engineering, design and enhancement of MET application.
• Data extract from Hogan source system, load into AML Database using ETL.
• Washington Mutual Bank and Confidential Chase Bank Integration Project after Chase’s acquisition.
• Support compliance team for filing the FINCEN reporting, Currency Transaction reporting & SAR/STR
• Publish weekly program level and project status report.

Environment: Java, J2EE, JSP, Servlet, EJB, Eclipse, XML, DB2, SQL Server, .Net Framework, .ASP, IIS, HTML, CSS, JavaScript, Mainframe, Windows, AIX, Search Space (Actimize), Falcon, Regulatory, Compliance, Fraud prevention, ETL, Data Warehousing, WebSphere Application Server, Bugzilla, Concurrent Version control (CVS), MS Project, MS Office