PROFESSIONAL EXPERIENCE

Part - Time Assistant Professor

Confidential

Responsibilities:

• A comprehensive study of project management concepts, including project plan and definitions, systems, methodologies, cycles, and the roles and responsibilities of project managers and their associates.
• Topics includes the definition of tasks, time estimates, cost estimates, resource identification, task delegation, project monitoring and control methods, Governance and risk management.
• Applications will include Information technology and test production environments, product development, and research and development.
• Microsoft Project software is used to organize, schedule, control, and provide feedback on projects.

Senior Workflow Project Manager

Confidential

Responsibilities:

• As a member of the Digital Experience Technology:
• Shepherd workflow entry steps, monitor project across ideation to project hand-off, manage roadmap prioritization with input from Product Managers & Leadership Support
• Directs team's activities utilizing the organization's software development life cycle (SDLC) and Agile
• Interacts with other project managers and with the Account Management organization to ensure alignment of project goals and progress with client needs and priorities.
• Utilizes knowledge of business, industry and technology to incorporate business process improvements into the organization and/or to develop business strategies
• Directs team's activities utilizing the organization's software development life cycle (SDLC) and SOX controls
• Interacts with PMO and project managers and with the account management organization, IBM vendors to ensure alignment of project goals and progress with client needs and client priorities
• Utilizes knowledge of business, industry and technology to incorporate business process improvements into the organization and/or to develop business strategies

Senior Program/Project Manager

Confidential

Responsibilities:

• Responsible for end-to-end project management throughout the life cycle of a software/system development and infrastructures project (internal or external client facing)
• Directs and leads the efforts of a project team to deliver a completed program/project or services
• Consults directly with internal or external clients on business goals, tools, strategy and best practices of software development
• Has full accountability for managing concurrent program/projects of any complexity including projects that span multiple regions, functions and/or business units
• Directs team's activities utilizing the organization's software development life cycle (SDLC) and SOX controls
• Interacts with PMO and project managers and with the Account Management organization, IBM vendors to ensure alignment of project goals and progress with client needs and client priorities
• Utilizes knowledge of business, industry and technology to incorporate business process improvements into the organization and/or to develop business strategies
• Thorough understanding of the software development life cycle (SDLC) processes and tools
• Products,4G LTE Ipv6 Network Management, MACD, LAN/WAN and BVOIP

IT Senior Program/Project Manager

Confidential

Responsibilities:

• Provide project management services as part of the IT Program Management Office (PMO)
• Single Point of contact on end to end project management of assigned (large/multiple) projects, completing projects within allotted timeline and budget
• Responsible for the documentation and successful completion of the most complex projects ensuring that realistic project plan, quality, change control and risk management processes are maintained
• Used Software Quality Assurance (SQA) to verify compliance with SOX-SDLC process
• Monitors and controls resources, expense and capital cost against the budget including monthly financial true-ups and estimates
• Applying Information Technology Unified Process (ITUP) End-to - End Process, SDLC, and the Agile process to deliver various hardware and software initiatives
• Directed all phases of the mobility software development management lifecycle, from inception through completion, delivering goals on time, within budget, and to specification
• Manage technical planning for the team’s total hardware/software (VPMO) infrastructure and splits
• Strong working knowledge of SDLC/Agile PRISM process flow and PRISM financials
• Conducts project status meetings, project reporting, and is responsible for project tracking and analysis, including project interdependencies
• Identifies, recommends and takes action to drive the analysis, solutions resolution to all issues/roadblocks in a timely fashion including change control and risk management
• Communicate with stakeholders, internal clients, vendors and executive leadership.
• Work closely with peers within the overall IOS Mobility technology development organizations to develop a common set of test cases and execute in an effective and timely fashion
• Used Software Quality Assurance (SQA) to verify compliance with SOX-SDLC process

IT Senior Program/Project Manager

Confidential

Responsibilities:

• Provide project management services as part of the IT Program Management Office (PMO) including managing 5-9 delivery team member per project
• In partnership with the PMO, Project Leader, Supply Chain, test team and Go to Market clients
• Knowledge Information Technology Unified Process (ITUP) End-to - End Process and the Agile process
• Assesses the implications of new processes on both people and organization and identifies the activities necessary to ensure a smooth transition to new processes
• Work closely with peers within the overall technology development organizations to develop a common set of test cases and execute in an effective and timely fashion
• Establish and maintain technical relationships with external partner companies as it relates to Mobility product device, implementation, and market introduction support
• Collaborate effectively with peers across the multi-site organization to solve complex problems spanning their respective areas in a time and effective manner
• Strong knowledge of network applications interoperability and IT industry standards, NFC/ISIS Mobile Wallet, POS
• Strong knowledge of 4G/LTE mobile device and support marketing on 4G device technology evaluation and product development
• Experience with Blackberry, iOS, Windows 8 and/or Android mobility technologies

IT Infrastructure Program Manager PMO

Confidential

Responsibilities:

• Managed PMO programs and projects while supporting 5 project managers and collaborating with AMDOCS vendors.
• Ensured project managers are appropriately identifying key stakeholders and effectively communicating project schedules, budgets, risks, and issues.
• Mentored project managers so that they become adept Confidential anticipating risks and managing projects per guidelines
• Managed demand pipeline so that resources are allocated in the most effective manner, per the business priority
• Strong working knowledge of PRISM process flow and PRISM financials
• Monitored and controls resources, expense and capital cost against the budget including monthly financial true-ups and estimates
• Managed technical planning for the team’s total hardware / software (VPMO) infrastructure split, including implementation approach and rollback strategy
• Managed and implemented, light speed, billing, Enterprise Data Warehouse and inventory applications for networks software solutions by applying SDLC Software Development Life Cycle-ITUP
• Reviewed work of project team via requirements reviews, quality/testing results, and technical documentation
• Migration Data ATT eCDW into Unix database platform
• Managed and implemented, U-verse, light speed, wireless billing, data warehouse, teradata, ETL, hardware upgrades and inventory applications for networks software solutions by applying SDLC/ITUP Software Development Life Cycle Methodologies
• Understanding of unit testing, point-to-point testing and integration testing to confirm ETL code integrity
• Implemented IT workflow business process improvement involving SDLC and manage billing system implementation, test plan development and execution including defect tracking and reporting
• Coordinated and evaluate cross-functional and matrix enterprise directory projects, activities, implementations and created timelines and schedules across all business units
• Used Software Quality Assurance (SQA) to verify compliance with SOX-SDLC process

IT Project Manager

Confidential

Responsibilities:

• Developed an effective plan for controlling the project scope, resources, schedule and cost baseline and monitors the project execution to ensure that the plan is being followed
• Responsible for organizing, project planning and leading software developers and IT architect for Canada SAP / Supply Chain / International Distribution Centers (IDC) projects using ITSF process improvement projects
• Created and effectively coordinates documentation to explain changes to the baseline and ensures the approved changes are implemented for (WMS) Warehouse Management System
• Developed an effective plan for communicating information to the project team, 3PL vendors and stakeholders
• Developed written status reports and creates and presents project review documents to senior management Project Steering, Committees/Boards, project governance and project team members
• Collected and evaluate documents project issues and manages their timely resolution Leads the definition of project risks and the required mitigation approaches

IT Project / Program Manager

Confidential

Responsibilities:

• Managed, build relationships and liaise with internal software engineer, network infrastructure departments and key decision makers from project inception to post-implementation, ensuring commonality of goals and timely completion of initiatives and continuity between departments.
• Managed and implemented, light speed, billing and inventory applications for networks software solutions by applying SDLC/ITUP Software Development Life Cycle methodologies
• Strong experience in project workflow management system and process utilizing ITUP PRISM repository System
• Responsibilities for developing, managing, and tracking IT projects, from inception to implementation. Responsibilities include forecasting, managing, tracking, and reporting project progress, issues, financial and scope changes to achieve successful project completion, on-time, and within budget
• Identified risk, changes in LOE and/or scope, project resource demands and initiate the required tasks requirements that effect the changes in business, and finance
• Identified critical paths, contingency plans, budget, financial and manages project risks
• Use Software Quality Assurance (SQA) to verify compliance with SOX-SDLC process
• Tracked project schedule cost, report status, create project documentation, and capture lessons learned
• Lead Project manager Enterprise Directory Identity Service for the Dobson cellular 1.8 million wireless subscriber’s mergers with the new Confidential &t
• Enterprise Directory Project Manager; accomplished a project (My MEdia Net) that should have taken nine months or more was accomplished in six months resulted delivered success—in 30% less time
• Knowledge and experience in Software Ethernet and Broadband, MS Office Suite, MS Project, Networking, Visio, ORACLE, SQL, Windows, Billing CAM (Customer Access management) OLAM (On-Line Access management), EDIS(Enterprise Data Identity service), OMS,TLG, CSI and CARE billing.

Project Manager

Confidential

Responsibilities:

• Developed an effective plan for controlling the project scope, schedule and cost baseline and monitors the project execution to ensure that the plan is being followed
• Responsible for organizing, planning and leading process improvement projects
• Creates and effectively coordinates documentation to explain changes to the baseline and ensures the approved changes are implemented
• Developed an effective plan for initiating plan grams and communicating the information to the project team, vendors and to the stakeholders
• Developed written status reports and creates and presents project review documents to senior management
• Collects and documents project issues and manages their timely resolution
• Leads the definition of project risks and the required mitigation approaches
• Monitored project activities for the occurrence of risks and takes timely action to mitigate the risk
• Completion of a project captures lessons learned and communicates those to other project managers
• Shares responsibility with the project leadership team for providing a good working environment.

IT Program Director

Confidential

Responsibilities:

• Managed 5 supervisors, 35 contractors in including 3 Medicaid healthcare Information Technologist
• Implemented programs and IT Projects using MS Project in all areas of best practices in project management including: coordination and facilitation of meetings; status reporting; developing integrated work plans and schedules, tracking action items, issues, and risks
• Developed and maintain the Georgia H.O.P.E. IT work plan with the project team and the Directors
• Kept abreast of national, regional and local trends in e-health and e-learning training
• Successful implementation of the IT initiative as recommended by the Advisory Board
• Identified resources needed to complete required tasks
• Experienced Medicaid Management Information System (MMIS)
• Provide estimates on the scheduling of tasks and resources for the project
• Prepare dashboard and status reports for the IT project and manage and track project progress
• Identified issues, risks and migration strategies associated with the IT project implementation
• Developed and Lead Project PQI Performance Quality Improvement Team
• Analyzed, database administrators, quality assurance analysts, support analysts, and applications
• Managed RFP’s and State Industry: Government- Local/State contracts deliverables on a ongoing basis
• Supported instruction, policy, technology, communications involving HIPAA compliance, Medicaid insurance and security and regulations
• Managed the day-to-day operations of the company and applied knowledge of project management lifecycle and principles

IT Project Manager

Confidential

Responsibilities:

• Responsible for planning and managing the implementation of the company’s security software solution within agreed time, quality and cost
• Knowledge of communications security, operational security and the gathering and use of security data.
• Perform port-security planning, including risk assessments, to determine the vulnerability of port operations based on maritime security
• Strong project management skills with technical support engineer, account management and customer relationship expertise and experience managing multiple projects simultaneously
• Managed overall project plan, budget, structure, schedule and staffing requirements
• Owned the relationship between company’s customers leading, managing and implemented networks security software solutions by applying (SDLC)
• Responsible for tracking changes to software systems and ensuring technical quality Accountable for managing the complete implementation of a client solution set and manage customer expectations Ensured overall success of project
• Ensured solution delivery on time, on budget and customers training Applied knowledge of project management lifecycle and principles to evaluate network systems TCP/IP, LAN/WAN Ethernet Networking Skills Ability to resolve problems