SUMMARY

• Senior Project Manager, Scrum Master, IT to business liaison and change management professional
• 15 years of IT project & program management experience including 5 years leading agile software projects and 5 years managing organizational change
• Experienced in process improvement, risk management, finance and more
• Strong analytical, critical thinking and problem solving skills
• Demonstrated success in managing diverse, medium to large scale IT projects through the SDLC
• Enterprise - wide strategic initiative leader, an expert in developing strategies, planning and managing projects
• Goal-oriented, motivated and engaged, thriving in fast-paced environments
• Lean start-up approach to value creation and ‘can do’ attitude in problem solving
• Experienced in team leading, mentoring and training, managing on-site, remote and globally distributed teams

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Senior IT Project Manager

Responsibilities:

• Responsible for the project from Business Case creation to delivery and project closing;
• Business process analysis and improvement;
• Implemented "off the shelf" applications and integrated to existing solutions;
• Analyzed people’s risks and managed organizational change, trained the staff;
• Developed and managed budget, including spending control, set up reporting;
• Responsible for testing, deployment, and handover to operations;

Confidential

Program Manager & Scrum Master

Responsibilities:

• Led successfully diverse, large scale, complex projects end-to-end utilizing waterfall and agile methodologies while launching web based products to millions of citizens;
• Timely delivered complex, strategic e-ID implementation program delivering savings of $40M of grant money (eIDAS compliance);
• Accountable for all aspects of projects (development , integration, organizational, change, people, money, legal, stakeholders…);
• Utilized Organizational Change Management methodology to secure people related risks;
• Served on Crisis Management Board to solve problems and prepare continuity and recovery plans;
• Responsible for creating and managing of the 3-year budgets (including estimating, forecasting and managing and tracking the costs) up to $25M, managed grant money;
• Contributed to internal project management methodology and improvement of the ITIL processes and services;
• Accountable for the business analysis, development, and testing of the major software projects, including Integrated Passport Application System or Online Contact Information Management and Notification Systems;
• Provided a blend of technical and business acumen together with the orchestration of effort across multiple teams to drive projects ’ success;
• Maintained excellent relationships with program stakeholders, communicated successfully with C-level executives;
• Escalated high impact risks and issues to Steering Committee in order to manage them efficiently;
• Cooperated with Legal, PR, PMO, and other Departments daily, working cross-functionally on complex initiatives;
• Coordinated multi-project efforts and deliverables, including managing dependencies;
• Prepared plans, schedules, and project documentation and set deadlines, assigned responsibilities and goals; resolved issues and managed risks;
• Coached the team members, specifically in adopting agile practices, served as Scrum Master;
• Created & led teams up to 60 people (projects and operations), including 2nd line level;
• Managed vendor sourcing, negotiated contracts;
• Resolved issues, made decisions, managed conflicts, s upport the team on being self-organized;

Confidential

IT Project Manager & Scrum Master

Responsibilities:

• Led agile software projects in a highly regulated, global environment (validated systems, GxP) in Global Quality Organization, including Reporting, Quality Management and Migration projects;
• Responsible for compliance with external regulations, internal policies and procedures;
• Managed relations with medicine development and production teams across projects;
• Responsible for facilitating all Scrum ceremonies, such as Daily Standup, Sprint Planning, Sprint Review and Sprint Retro, in addition to collecting and providing relevant data and metrics;
• S trong relationships with global Business Owners, System Owners, Business Partners, Quality Assurance and Business / Scientific & Technical Teams to ensure projects’ success;
• Managed multiple corporate projects simultaneously, working with cross-functional teams;
• Applied Organizational Change Management methodology to assure the required outcomes;
• Managed new software implementation projects, upgrades, data migrations, system retirement projects;
• Ensured quality control is applied throughout the SDLC phases;
• Managed scope, change, risks and issues (created plans, oversaw execution, monitored outcome);
• Prepared and updated formal documentation;
• Escalated high impact risks and issues to the Steering Committee;
• Contributed to the development of the company’s Project Management Methodology;
• Supported ITIL services management; acquired resources and led globally distributed teams;
• Managed global teams up to 20 people and budgets over $1M (estimating, managing costs);
• Responsible for internal client satisfaction;
• Accountable for deliverables, measured and reported milestones;

Confidential

IT Portfolio Manager & Scrum Master

Responsibilities:

• Managed PMO, responsible for business analysis, scope, budget, time, risk and change management, and prioritization in fast-paced environment;
• Organized team goals and agendas and facilitated team scrum meetings (daily, sprint planning, sprint review, retrospective);
• Launched web based systems / products to market;
• Captured meeting notes and ensured action items are completed promptly;
• Worked in a dynamic environment and managed multiple projects with strong attention to detail;
• Managed multiple small projects simultaneously, resolved issues and managed risks;
• Gather lessons learned and implemented improvements, coached team;
• Cooperated closely both with clients and the board;
• Accountable for the delivery of IT projects and services;
• Prepared and managed project plans, schedules, documentation, communications for external clients, including pharmaceutical, telecommunication and production companies,
• Planned, budgeted and managed teams up to 30 people and was accountable for budgets up to $1M, managed projects capacity;

Confidential

Senior IT Project Manager / Program Manager

Responsibilities:

• Co-managed IT System Delivery Project within BSS Transformation Program: scope, change, integration, schedule and more (migration from legacy CRM to Siebel platform);
• Managed Recovery Data Center Migration project (RDC move from one city to another);
• Coordinated schedules and deliverables across projects in fast-paced environment;
• Managed corporate IT-telecom projects (new tools, regulatory projects, upgrades, migrations and more);
• Management of the day-to-day activities of one complex projects (software and infrastructure);
• Cooperation closely with the Steering Committee, directors and the board;
• Managed multiple small projects simultaneously as Project Manager or Scrum Master
• Managed cross-functional teams over 50 people and budgets over $2M;

Confidential

IT Project Manager

Responsibilities:

• Led matrix project team of 45 people; directly 25 people;
• Scheduled, budgeted, created business-case and project, communication, risk management plans;
• Managed budgets over $10 M;
• Responsible for requirements specification, software development, testing and implementation (SDLC end-to-end);
• Successfully deployed IT system for 4000 users,
• Managed commercial insurance products;
• Created sales strategy;
• Developed and oversaw execution of the marketing strategy for SME;
• Analyzed market and competitors;
• Managed auto insurance products;
• Contributed to business continuity planning;