SUMMARY

• Have 19 Years of IT Experience and 13 Years of Business Analyst Experience out of which 5 years in financial dept on SOA Architecture, and Experience in AT&T, T - Mobile for more than 8 years in Telecom Industry.
• Project management & Product Owner experience with gathering requirements, understanding them, and wring the technical User stories and see to it that on time delivery and completion happens.
• Experience in vendor management, gap analysis, UAT management, client training, translating requirements, Change Management, UAT activities, wireframes and mockups, grooming backlogs, mapping, Security processes, lean six sigma, SDLC documentation, project milestone forecasting, project charter development, project plan development, project team site management, MS Project, SharePoint 2013
• Experience in Tableau architecture, installing of Software, upgrades, performance tuning.
• Experience in creating and maintaining project documentation. Which includes product/user manuals (including order fulfillment and procurement process BPM terminology), change management, DTM, initiation approval, risk log, scope document, requirements document, solution specification document, architecture document, operation manual, test plan, RTM, test cases, upstream/downstream interface notification (through UML diagrams), implementation plan (including back out and shakeout plan) and deployment approval including Security Governance.
• Developed and modified Several Front end Pages using HTML, XHTML which improved the on screen presentation, and also did the coding in Java, EJB's and hibernate and also designed tables in Oracle along with POJO's for EDI, for better performance in the back end.
• Worked on enhancements for most of the mission critical Applications, which include Java, J2EE, JMS, Struts, spring, Hibernate, ServiceNow Rest API's (Mulesoft & Akana), EDI, which are involved in Collections, payment Gateways, Network Provisioning etc.
• Wrote the code for retrieving the data from XML document by Using SAX parser
• Have excellent analytical, problem solving, communication and interpersonal skills, with ability to interact with individuals at all levels and work as a part of a team as well as independently
• Worked in both Waterfall and Agile based Methodologies.
• Experience in Data Modeling using Facets Data Model as per SOA Architecture and AWS & Azure for Cloud Platforms.
• Experience in Designing and Gathering Requirements for Sales Force Customer Service model for Better Quality Service and experience for customers in AT&T
• Experience in Clear Case (Asset Management Tool) for all AT&T Projects
• Supervision of Unit Test cases (J Unit's) done by Developers along with Test Scripts done by Testers.
• Testing experience on both Windows and MAC environments.
• Worked on SOAP and WSDL's for Web Services and testing of IVR systems too as per SOA guidelines.

PROFESSIONAL EXPERIENCE

Confidential

Product Owner

Responsibilities:

• Conducted the scrum meetings as the scrum master, and helped maintain the product backlog and sprint backlog.
• Co-ordinated with scrum team for efficient delivery within designated sprint cycle
• Prioritized project efforts, developed project plans, process flows and SRS using scrum.
• Steered Sprint planning, Daily Scrum, Sprint review and Sprint retrospective sessions.
• Participated and organized Scrum Meetings like Planning meetings, kickoff meetings, daily stand ups, retrospective, triangle meetings, release planning meetings.
• Maintained and Updated Product Backlog, Scrum board and burndown charts for API run team which is on Mulesoft & Akana.
• Helped the team create and organize the electronic scrum board in Jira and conducted the daily stand ups.
• Facilitate Daily Scrum, Sprint Planning, Sprint Demo and Sprint Retrospective meetings.
• Conducted meetings with Business and with Development and testing about the req’s.
• Business process modeling, data analysis, issue tracking and management performance reporting for on existing project.
• Wrote User Stories for Development of Swaggers, POC’s & Confluence pages too apart from Technical & Enabler US’s.
• Used Service Now Strategies for Problem Management.
• Performed Functional design analysis and updated the Sequence diagrams & ISD document also as a part of this effort.
• Worked under Manager Supervision and follow established directions as was juggling between projects.
• Actively participated and Co-ordinated in task planning, project status reporting, progress meeting coordination, project documentation and Test Planning.
• Interacted with the Users, Developer, Project Manager, and SME’s to get a better understanding of the business processes.
• Assisted in data mapping and studied how the coming data will be mapped to stored procedure.
• Documented Project scope, high level requirements and process flows using BPM terminology and UML diagrams.
• Worked with Offshore Testing team in developing Test cases / Test Suites out of the User Stories and used to be a part of Integration Testing.

Confidential I

Product Owner

Responsibilities:

• Wrote requirements in User Stories in BDD format for the OMS project which is on AWS Platform.
• Conducted the scrum meetings as the scrum master, and helped maintain the product backlog and sprint backlog.
• Co-ordinated with scrum team for efficient delivery within designated sprint cycle
• Prioritized project efforts, developed project plans, process flows and SRS using scrum.
• Steered Sprint planning, Daily Scrum, Sprint review and Sprint retrospective sessions.
• Participated and organized Scrum Meetings like Planning meetings, kickoff meetings, daily stand ups, retrospective, triangle meetings, release planning meetings.
• Maintained and Updated Product Backlog, Scrum board and burndown charts.
• Helped the team create and organize the electronic scrum board in Jira and conducted the daily stand ups.
• Facilitate Daily Scrum, Sprint Planning, Sprint Demo and Sprint Retrospective meetings.
• Conducted meetings with Business and with Development and testing about the req’s.
• Business process modeling, data analysis, issue tracking and management performance reporting for on existing project using Service Now for Problem Management & Incident Management.
• Wrote User Stories for Development of Swaggers, POC’s & Confluence pages too apart from Technical & Enabler US’s.
• Implemented Security governance to control organization’s approach to security. Through security governance effectively coordinated the security activities of the Application and saw that the flow of security information and decisions were not compromised when we receive calls from Calling Applications (Clients on Cloud (Azure)).
• Wrote User Stories for agile methodologies also.
• Performed Functional design analysis and updated the Sequence diagrams & ISD document also as a part of this effort.
• Worked under Manager Supervision and follow established directions as was juggling between projects.
• Actively participated and Co-ordinated in task planning, project status reporting, progress meeting coordination, project documentation and Test Planning.
• Interacted with the Users, Developer, Project Manager, and SME’s to get a better understanding of the business processes.
• Worked with Offshore Testing team in developing Test cases / Test Suites out of the User Stories and used to be a part of Integration Testing.
• Assisted in data mapping and studied how the coming data will be mapped to stored procedure.
• Documented Project scope, high level requirements and process flows using BPM terminology and UML diagrams using Java Application and Weblogic App Server.

Confidential

Product Owner

Responsibilities:

• Wrote system requirements, HLD’s and AD’s for the Functional requirements for conversion project which was on Azure platforms.
• Conducted meetings with Business and with Development and testing about the req’s.
• Business process modeling, data analysis, issue tracking and management performance reporting for on existing project.
• Wrote User Stories even for Development of Monolith web pages to Web - Cloud Foundry (Azure)
• Implemented Security governance to control organization’s approach to security. Through security governance effectively coordinated the security activities of the organisations and saw that the flow of security information and decisions weren’t compromised.
• Worked with Firewall implementation team on Packet filtering firewalls, Application-level gateways.
• Wrote User Stories for agile methodologies.
• Maintained and Updated Product Backlog, Scrum board and burndown charts.
• Facilitate Daily Scrum, Sprint Planning, Sprint Demo and Sprint Retrospective meetings.
• Used application specific tools to query the SQL server for finding Specific fields as a part of Functional design analysis.
• Worked under Manager Supervision and follow established directions as was juggling between projects.
• Actively participated and Co-ordinated in task planning, project status reporting, progress meeting coordination, project documentation and Test Planning.
• Worked closely with system architect to implement Service Oriented Architecture (SOA Arch) which was with Java.
• Interacted with the Users, Developer, Project Manager, and SME’s to get a better understanding of the business processes.
• Worked with Offshore Testing team in developing Test cases out of the User Stories and used to be a part of Integration Testing.
• Used Service Now Strategies for Problem Management.
• Assisted in data mapping and studied how the coming data will be mapped to stored procedure.
• Documented Project scope, high level requirements and process flows using BPM terminology and UML diagrams using Java Application and Weblogic App Server.

Confidential

Business Analyst / Scrum Master

Responsibilities:

• Wrote system requirements, HLD’s and AD’s for the Functional requirements which was on AWS Platforms.
• Conducted meetings with Business and with Development and testing about the req’s.
• Business process modeling, data analysis, issue tracking and management performance reporting.
• Wrote User Stories even for ServiceNow Rest Objects.
• Wrote User Stories as a part of Dashboard for agile methodologies using VersionOne.
• Used application specific tools to query the SQL server.
• Work under Manager Supervision and follow established directions.
• Actively participated in task planning, project status reporting, progress meeting coordination, project documentation.
• Worked closely with system architect to implement Service Oriented Architecture (SOA Arch) which was with Java.
• Interacted with the Users, Developer, Project Manager, and SME’s to get a better understanding of the business processes.
• Assisted in data mapping and studied how the coming data will be mapped to stored procedure.
• Documented Project scope, high level requirements and process flows using BPM terminology and UML diagrams using Java Application and Weblogic App Server.

Environment: Java1.5, Multi-threading, J2EE, JAXB, JMS, Weblogic 8.1, Spring Framework, Hibernate, JUnit, Maven, EJB 2.1, Oracle 8.1, DB2, JDBC, XML, Log4j, JSP, Tag Libraries, JSF, Jira, VersionOne

Confidential

DCDR Product Owner

Responsibilities:

• Collected all Server related data from the run books
• Interacting and collecting Partner/vendor system details for Mission critical and Business critical Delta applications
• Implemented Fortify Static Suite for fixing and preventing Security vulnerabilities in Applications.
• Understanding of systems engineering concepts.
• Requirements gathering and analysis and organization the requirements according to their criticality.
• Requirements management and communication with Managers and Architects for any questions.
• Meetings with SPOCs to understand application functionality and partner systems connectivity for various Application Servers.
• Network data collection for the partner systems (IP’s, Port, Destination system, etc ).
• Assess Airlines Third Party business operations and processes to understand procedures, information flows and handoffs, and identify business needs which were in SOA Arch.
• Elicit requirements from users and translate into implementable system specifications to be used by developers to code. Create/design diagrams and process flows using MS Visio.
• Provided Agile conceptual training to whole team upon sudden switch from Waterfall to Agile for Java Applications..
• Document requirements via User Stories and acceptance criteria for the requirements as a part of building Back up Data Center.
• Manage sprint iterations, release backlog using JIRA tool to clearly articulate requirements to the third-party vendor.
• Readily took over Project Manager's role during project to ensure timely deployment of the release. Defined, delivered and maintained SDLC project deliverables per technology solution's standards on Documentum.
• Co-ordinated System Testing by assigning testers to the requirements and tracking the progress and defects.
• Collaborated with testing team to execute their testing on HP ALM (Quality Center).
• Involved with Testing Team when preparing test cases for UAT and facilitated sessions throughout UAT to ensure all user acceptance tests are executed and documented per standards.
• Assured timely closure of UAT phase by proactively communicating UAT stats and relative defects to technology team.
• Lead shakeout testing with business stakeholders to ensure deployment readiness.
• Executed the pilot testing with customer and addressed feedback and enhancements.
• Crafted Ad hoc reports and metrics per project and/or management need using Tableau.

Environment: Java1.5, Multi-threading, J2EE, JAXB, JMS, Weblogic 8.1, Spring Framework, Hibernate, JUnit, Maven, EJB 2.1, Oracle 8.1, DB2, JDBC, XML, Log4j, JSP, Tag Libraries, JSF, Jira, Tableau

Confidential

Product Owner

Responsibilities:

• Wrote system requirements, HLD’s and AD’s for the Functional requirements for AWS platform.
• Conducted meetings with Business and with Development and testing about the req’s.
• Documented Project scope, high level requirements and process flows.
• Worked closely with system architect to implement Service Oriented Architecture (SOA).
• Wrote User Stories as a part of agile methodologies in VersionOne tool.
• Implemented the Symmetric key and Public key concept in Data Security and protection of Confidential data through Block and Monitoring process.
• Worked with Firewall implementation team on Packet filtering firewalls & Network firewalls.
• Manage sprint iterations, release backlog using JIRA tool to clearly articulate requirements to the third-party vendor.
• Elicit requirements from users and translate into implementable system specifications to be used by developers to code. Also, Create/design diagrams and process flows using MS Visio using BPM terminology and UML diagrams in Java related environment.
• Used application specific tools to query the SQL server.

Environment: Java1.5, Multi-threading, J2EE, JAXB, JMS, Weblogic 8.1, Spring Framework, VersionOne, Hibernate, JUnit, Maven, EJB 2.1, Oracle 8.1, DB2, JDBC, XML, Log4j, JSP, Tag Libraries, JSF, Jira