PROFESSIONAL SUMMARY:

• Over 19 years of experience in leading and delivering IT projects and programs in Life Sciences and Pharmaceutical Commercial Business Areas.
• Experience in leading large globally distributed teams providing IT Solutions and Services Delivery with a strong technical and business leadership skills
• Over 21 years of experience in IT industry
• Currently leading a Development program providing IT Solutions and Consulting Services, Project and Program Management (Waterfall and SCRUM - Certified Scrum Master), IT Release Management and Transition services for a large Pharmaceutical customer.
• Experience in leading a Managed Service program managing the Sales and Marketing and Compliance applications for a large Pharmaceutical customer
• Experienced in planning and managing multi-million-dollar projects that drive process improvements and provide a competitive advantage.
• Responsible and Accountable for E2E execution of Program/Projects starting from Project scope, Development, Testing, Deployment until the transition to the Production Support team
• Managing a team size of 10+ onsite and 50+ offshore resources with an annual revenue of over 6M USD

LEADERSHIP AND MANAGEMENT SKILLS:

• Strong Portfolio, Program and Project management skills
• Excellent Communication and presentation skills to deal with Business, Functional and IT audiences
• Ability to lead and coach project teams on Agile methodologies such as SCRUM
• Excellent Life Sciences and Pharmaceutical domain knowledge and experience
• Experience in leading and delivering large Commercial and Compliance applications
• Interpersonal skills for building and maintaining strong IT-Business relationships
• Ability to deliver differentiated and innovative solutions for IT and Business Organizations
• Ability to build and sustain strong, inclusive and globally distributed teams
• Ability to coach teams of varying technical and business skills and experience

FUNCTIONAL AND TECHNICAL SKILLS:

• Portfolio, Program and Project Management
• Managed Services
• Application Development
• Application Management
• Professional Consulting
• SCRUM
• SDLC
• Process Definition and Improvement
• Data Management
• Field Sales and Commercial Operations
• Enterprise Change Management
• Enterprise Infrastructure Upgrades
• Microsoft Project Server, MS Project
• Office 365 suite, Visio
• SharePoint, Confluence, Microsoft Teams
• Remedy, Jira
• AWS
• ETL Development using Ab-Initio, Informatica and SSIS
• DB and Data warehouses on SQL Server, Oracle
• Data Modeling with Erwin
• Autosys, Cybermation
• Mainframe, Unix / Linux, Windows

PROFESSIONAL EXPERIENCE:

Confidential, DE

Program Manager

Responsibilities:

• Responsible for the overall Delivery of the program and assisting the Customer in making informed decisions at various stages of the project
• Manage stakeholders across the Organization with multiple vendors and multiple Business units
• Work with Business Stakeholders and End Users to identify impacted applications
• Works with the Technical resources to understand the challenges what they have and help them to deliver product
• Conduct daily meeting with the Leads and Developers to understand the Challenges/Blockers for their activity
• Work with the team on conflict resolution
• Resource and Budget Planning
• Advise Business to build a consolidated DataLake to cater different Business needs
• Manage Third Party vendors for new data purchases and work with Solution providers for robust sustainable solutions
• Accountable for reporting on project status to Senior management
• Managing stakeholders’ expectations.
• Conducting Monthly Steering committee meeting with Business stakeholders to keep them updated on Timeline and Budgeting

Confidential

Program Manager

Responsibilities:

• Responsible and Accountable for building/managing the integration of ZS Pharma data into the AZ Datawarehouse
• Responsible for the overall Delivery of the program and assisting the Customer in making informed decisions
• Provide Recommendation to rationalize the various data sources/vendors
• Advise Business to build and consolidate different datasets for cost reductions and improve Business Revenue
• Accountable for reporting on project status and progress and managing stakeholders’ expectations
• Built and maintained a strong working relationship with the stakeholders under difficult situations.
• Worked in a multi-vendor environment and successfully managed conflict resolution

Confidential

Program Manager

Responsibilities:

• Successfully executed the project in Agile-Scrum methodology
• Partnered with Business for Various dataset consolidation to build an effective data lake to cater various Business needs and consolidation of Business Reports
• Co-ordinated with external vendor for File delivery by establishing inbound file transition and assisted Customer to synergize various datasets
• Accountable for the delivery of the new solution to be delivered to 7000+ Field users across various Business Unit through MicroStrategy App seamlessly without any downtime
• Successfully managed the timeline within the Budgeted cost and estimated timeline
• Worked in Big Data/ Cloudera/ Hive/ Impala to deliver the new solution, which improved the overall processing time by 35%
• Established Sprints/Demo cadence, Scrum related artifacts, and high-level Product roadmap with the project team.
• Served as the main liaison for business stakeholder communications and conducted sprint demos.
• Accountable for reporting on project status and progress and managing stakeholders’ expectations.
• Built and maintained a strong working relationship with the stakeholders under difficult situations.
• Successfully Transition the application the off-shore GTC center for support and enhancement activities

Confidential

Program Manager

Responsibilities:

• Relationship management: Contracting, Demand and Invoice management
• Service Delivery Leadership: Release Management, Release Engineering and Service Design and Transition management engagements in support of Programs and projects in Enterprise IT environment
• Support 7000+ Field and 300+ HQ users
• Managed a Core-Flexi model to manage Continuous Integration Continuous Deployment
• Portfolio Management of the Engagement
• Process Definition, Performance Measurement and Service Improvements
• Service Governance and Leadership
• Performance measurement and service improvements
• Drive Innovations through best practices and automations
• Executive communications and expectation management

Confidential

Project Manager/ Solution Architect

Responsibilities:

• Responsible for Managing the Territory code Application start from Assessment to Production Deployment and successful Transition to the Support team
• Responsible for Design, Development and Testing of the solution to replace the SMART logic code built in the Territory code definition
• Work with Business Stakeholders and End Users to identify impacted applications
• Provide consulting services to downstream applications to successfully mitigate their application
• Create/Manage the project plan based on the scope and prioritization of applications
• Identify Stakeholders and corresponding application to propose remediation plan
• Monitor the Testing, Validation and Deployment

Confidential, PA

Project Manager/Solution Architect

Responsibilities:

• Primary Architect for the Secondary Factory Application
• DBA for the Netezza Data warehouse Appliance
• Provide database administration support for systems development and upgrades
• Ensure the application software/hardware is consistent with the technical environment and standards
• Provide technical system and database support for:
• Capacity and planning
• Space management
• Backup and recovery
• Performance tuning and monitoring
• Install and upgrade server and application software
• Assist technical resources with database design